Yolanda Rodriquez Silva was patient and kind. Since I had just had a chemo treatment, had my brain fog. But she got us through all my questions about credit card disputes. All I know is she was f... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Marissa very quickly understood why I was disputing my credit card charge and initiated the dispute after asking me a few questions. She provided me a claim number and helped me understand how to tra... Ver más
La empresa ha respondido
Awesome. I can't not express how she help this old geezer has no savy for tech stuff. She was courteous very kind and super patient. She also ask if we would like to sign up for online accounts. Unf... Ver más
La empresa ha respondido
Thank you so much for listening to my concerns. Giving me a detailed message and email with clear instructions and information. It’s so helpful. Great customer service.
La empresa ha respondido
Información sobre la empresa
- Cooperativa de crédito federal
- también en la categoría
- Compañía de financiación y préstamos para coches
- Institución financiera
- Planificador financiero
- Prestamista hipotecario
- Unión crediticia
Sobre First Tech - Professional Service Center Alpharetta
Escrito por la empresa
Not-for-profit, member-owned, and committed to your financial wellbeing.
First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.
Why choose First Tech?
- One of the largest credit unions in the country
- Money.com’s Best Credit Unions for three years running (2022-2024)
- 2022 American Banker Best Customer Experience (4th in the nation)
- A CNN Best Home Improvement Loan pick for fast funding (February 2024)
- Best Health Savings Accounts by Forbes (February 2024)
- Best Small Personal Loans for fast funding by CNN (February 2024)
Convenience
Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.
Innovation
First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.
Advocacy
As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.
Service
Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.
Security
First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.
Make an appointment
About us
Community commitment
Contact
Información de contacto
5555 Windward Parkway, 30004, Alpharetta, PR, Estados Unidos
- +1 855-855-8805
4,1
Muy bueno
27 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Was able to identify Check fraud as…
Was able to identify Check fraud as will be fixing it in 2 days Was knowledgeable in his work
22 de julio de 2025
Opinión espontánea
Respuesta de First Tech - Professional Service Center Alpharetta
That’s what we love to hear!
Thank you so much for listening to my…
Thank you so much for listening to my concerns. Giving me a detailed message and email with clear instructions and information. It’s so helpful. Great customer service.
3 de julio de 2025
Opinión espontánea
Respuesta de First Tech - Professional Service Center Alpharetta
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Great service And very helpful
Great service And very helpful. Thank you
2 de julio de 2025
Opinión espontánea
Respuesta de First Tech - Professional Service Center Alpharetta
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
IMPROVE THE EFFECTIVENESS AND THE…
IMPROVE THE EFFECTIVENESS AND THE QUALITY
22 de junio de 2025
Opinión espontánea
Respuesta de First Tech - Professional Service Center Alpharetta
Your support means everything to us! Thank you for sharing.
Member Service Associate
Member Service Associate
Ms.Rachael Jones
Gave me Excellent Service , Professional, Respectful, Knowledgeable, and Answered my many questions Regarding my Loan Account was Charged.
Told me what I needed to do to Resolve my Issue. Like Jason did Previously.
Ms. Raquel Jones also Reviewed my Credit Card which is in good standing.
I will contact 3rd Party Agency and Resolve my Personal Loan.
And will Notify First Tech.
Thanks Ms. Raquel Jones for
" Oustanding Service "
Hiram B Ball Jr
HPI Federal LLC
Field Support Representative
3 de mayo de 2025
Opinión espontánea
Respuesta de First Tech - Professional Service Center Alpharetta
Thank you for your kind words, Hiram! 💙
Very great customer service and very…
Very great customer service and very easy to deal with overall great company.
28 de junio de 2024
Opinión espontánea
Respuesta de First Tech - Professional Service Center Alpharetta
Hi Anthony, thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our customer service team. We strive to make every interaction easy and enjoyable for our customers. We appreciate your feedback and hope to serve you again soon!
Respuesta de First Tech - Professional Service Center Alpharetta
Thank you! We’re grateful to have you as a member!
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.