Just received a refurb'd Octane XT-One. We had some back and forth status emails as FS worked through parts shortages arising from Nautilus selling the Octane business to TRUE last year, but FS bent... Ver más
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Consulta las opiniones de los clientes
Staff were exceptional and made sure everything went smoothly. Delivery was fairly quick and the gentlemen who were responsible for setting it up were very polite.
I have zero idea how this place has received 5 stars. We ordered 4 pieces of equipment based on their website video claiming to "re-manufacture". This is false advertising at it's best. Only one... Ver más
La empresa ha respondido
Online ordering was simple and straight forward. I found exactly what I was looking for (Body Solid G5S) along with the GIOT thigh attachment and a few other accessories. Even with the current globa... Ver más
Información sobre la empresa
Escrito por la empresa
Fitness Superstore, specializes in selling both new & remanufactured fitness equipment brands like Life Fitness, Precor, & Technogym at up to 60% off retail. All equipment includes a warranty, along with the option of up to 5 year parts & on-site labor warranties. We are located in California and we offer both shipping and installation throughout the USA. We sell both home & commercial grade ellipticals, treadmills, exercise bikes, stair steppers, strength training equipment, and more. Brands we sell include Cybex, Freemotion, French Fitness, Life Fitness, Matrix, Power Plate, Precor, Stairmaster, Star Trac, Technogym, True Fitness, Versaclimber, Woodway, & more.
Información de contacto
537 Stone Rd STE F, 94510, Benicia, Estados Unidos
- 9252152927
- sales@fitnesssuperstore.com
- www.fitnesssuperstore.com
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Their staff even recommended a newer…
Their staff even recommended a newer machine at the same price; in great condition and couldn’t be happier
My whole family is really enjoying the…
My whole family is really enjoying the variable motion trainer. The workout is far superior than our old normal eliptical. It arrived faster than expected and was easy to put together. It probably took 2.5 hours moving slowly and carefully.
Fantastic service, excellent company, like-new product
I recently purchased a Matrix C7xi Climbmill from Fitness Superstore that had gone through the rigorous refurb process. The machine was delivered in about the time I would have expected for a unit of this size requiring technical work involved in making it like new. I opted for the full delivery which was well worth the money. Fitness Superstore arranged for everything and the three people who came to install it were resourceful and courteous. They navigated a tough bend in a stairwell with can-do attitudes not common these days and my wife who was there for that process had nothing but great things to say.
The machine itself looked brand new and was sold at a significant savings over a new commercial machine. A few small hiccups with some operational aspects when it first arrived, but the staff and particularly Tim, will go to great lengths to make sure you are satisfied with the end product. They were prompt to deliver the necessary parts to fix the problem and gave me the option to fix it myself or schedule a repair. There is not much more you can ask then that. As a business owner myself, I appreciate their attention to detail and willingness address issues head-on and ensure satisfied customers. I will definitely be purchasing any other equipment I need from them based on this experience.
Excellent Customer Service before and…
Excellent Customer Service before and after my purchase of my Power Plate Pro.
Very Professional
Very Professional, Jeannette was awesome, answered all my questions and made me feel comfortable in this purchase
Fitness Superstore is Awesome - Really!
The staff at Fitness Superstore were accessible, friendly and professional. They delivered our equipment on time and the delivery people were excellent. I would have absolutely NO reservations in going back to the Fitness Superstore... in fact I’ve already recommended the group to a friend!
Buy the best from the best!
When I talked about the honored warranty and the no hassle customer service earlier, I was referring to the Fitness Superstore in Benicia, California in America. Again, why buy new when you can get a primo, commercial quality used bike at half the price? Please do your body a favor and buy the best from the best. The owner’s name is Tim.
Thanks,
Damon Lewis
Outstanding service
Stephen North was a real pleasure to deal with, taking time to understand fully exactly what we were looking for and then coming up with a few options that would work. We never felt pressured, it was the relaxed experience we hoped for and Stephen is a great representative for the Fitness Superstore brand, thank you very much.
Great Customer Service
The team took care to explain options at the time of purchase and then to assure a smooth delivery asking for photos and stayed in good communication all the way through. The driver negotiated a remote access very well. The delivery team took great care in setting up the treadmill to make sure it was right. We could not tell it was a refurbished machine since it looks and operates like new.
Great experience!
Great experience!
We ordered an elliptical from Fitness Superstore after looking around a several different options. It was delivered almost two weeks ago and the experience has been pleasant, professional and without any hiccups. When I noticed they didn't put on a reading rack, they immediately sent it in the mail without any back and forth. So far, things have been great!
Great company and customer service
Great company. Owner Tom takes pride in delivering the best customer service and quality products. Highly recommended!
This has been an amazing experience
This has been an amazing experience, from point of sale to delivery/installation, service, and support. I did research and fact finding for 2 moths before I decided that FitnessSuperStore was the very best option. I started by asking them very basic questions about the product (Precor EFX 835), service, delivery, and future support. In each case they responded immediately - who does that these days? What makes this the only place to purchase fitness equipment is that they actually re-manufacture the equipment they sell. This allows them to offer warranties that no one else offers because all of the other guys only "refurbish" equipment. Go to their website, FitnessSuperStore.com and watch the short video on their actual re-manufacturing process. This will make a believer out of you. When my Precor was delivered it was perfect. Not a scratch, ding or imperfection. It was brand new, inside and out. If you search on line for this product you will see Amazon and Ebay advertise this same product, however, they do NOT bring the product up to brand new standards. Because of this you can't buy an extended warranty. Additionally, they only do "curb side" delivery, they must think everyone has a fork-lift! FitnessSuperStore delivered and set up my new Precor in the location of my choice. I have a multi-year service warranty and I COULD NOT BE HAPPIER. The CEO of the company, Tim, has created a company committed to 110% customer DELIGHT. I am not just satisfied, I am incredibly delighted. I can't believe in this day and age that a company actually does exactly what they say. Service these days almost always leaves us dissatisfied and looking elsewhere for answers. This will be your one-stop shop for all of your fitness needs. This is the real deal. Thank you Tim, because of your knowledge, integrity, and commitment you have a customer for life.
Highly recommend Fitness Superstore Inc.
I would completely recommend Fitness Superstore Inc to anyone considering buying fitness equipment.
I recently purchased an elliptical trainer, it was completely refurbished and in excellent condition. Everyone that I communicated with at the store were incredibley profesional and very knowledgeable. It was delivered weeks earlier than promised.
The delivery crew overcame some difficult stairs and an elevator even partially dismantling the machine to get it in the door.
Thank you all so much !
Ordered a rebuild treadmill
Ordered a rebuild treadmill. The treadmill was rebuilt and delivered sooner than promised. The delivery team was excellent, they put the treadmill where it needed to be and ensured we were ok with everything before leaving. Treadmill was rebuild, however, it looked like new. Excellent transaction. Thanks so much.
I highly recommend Fitness Superstore…
I highly recommend Fitness Superstore to everyone! All staff members were incredibly responsive and put tremendous effort into making sure that I got all the information and products that I needed. They delivered in a timely manner, and I was very happy with the equipment they delivered. Additionally, their continued customer service after delivery is fantastic - they are committed to making sure their products uphold their high quality standards.
Fitness Superstore Wandsworth
As requested Fitness superstore in wandsworth is an adequate fitness store with all gym and 'home' gym equipment and necessities. Attentive & competent staff with good competitive prices, All staff including store manager Andrew Aves deal with customers when possible on a one to one making shopping for gym equipment an easy and comfortable experience.
Returning customer
Shopped here about 6 years ago, returned due to outstanding service. Staff are incredibly polite. Service was very efficient.
Stationary Bike
Was a great experience from order to delivery. Smooth process. Helpful staff and quality equipment. Thanks!
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