Excellent service Big up to Odette who assisted myself and my girlfriend our trip. She was very polite and patient with me when I had problems with my credit card Thank you for the amazing... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónSefako Makgatho Dr, Shop U3A, Kolonnade Shopping Centre, 159 Pretoria, Montana, ZA
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Very friendly agent, who made sure she found out from her more experienced colleagues if she didn't know the facts. Very helpful and I couldn't wish for a better agent. She went the extra mile.
La empresa ha respondido
Good day. A BIG THANK YOU to Marcèle Smith from flight center collanade mall Montana, for your professionalism and help fullness. Much appreciated. Regards Christiaan Poggenpoel
La empresa ha respondido
I made an online booking through Flight Centre and due to some system errors the details of the traveler did not come through correctly on the airlines side and this prevented her from boardin... Ver más
La empresa ha respondido
Información sobre la empresa
- Agencia de viajes
- Agencia de pasajes de avión
- Agencia de viajes en crucero
- Agencia de excursiones
- Agregador de viajes
Sobre Flight Centre South Africa - Flight Centre Kolonnade
Escrito por la empresa
Flight Centre South Africa
Escrito por la empresa
- Your centre for travel!
- Flight Centre is the most recognised and trusted mass travel retailer in South Africa, with a wide range of travel products for every type of traveller. From flights, holiday packages, tours, cruises, car hire and more, we cater for all travel needs and open up the world to those who want to see.
Información de contacto
Sefako Makgatho Dr, Shop U3A, Kolonnade Shopping Centre, 159, Pretoria, Montana, Sudáfrica
- +27870 58 94 67
4,2
Muy bueno
6 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de Flight Centre South Africa - Flight Centre Kolonnade
Thanks for the great review 😊
Better to book through an agent.
Very friendly agent, who made sure she found out from her more experienced colleagues if she didn't know the facts. Very helpful and I couldn't wish for a better agent.
She went the extra mile.
29 de noviembre de 2025
Respuesta de Flight Centre South Africa - Flight Centre Kolonnade
Thanks for this amazing review. We love seeing how the team went above and beyond to share their expertise and tailor a trip perfect for you!
Impeccable Customer Service
I made an online booking through Flight Centre and due to some system errors the details of the traveler did not come through correctly on the airlines side and this prevented her from boarding the first time. An absolute disaster as you can imagine.
I then had to cancel the ticket and rebook only to discover the same issue happened. I then went to the nearest Flight Centre branch which was in the Kolonnade at the time, and although it was not their problem to assist me, as it was booked online, Schermiel & Marcele were extremely helpful and friendly in assisting me to sort out the problem.
Schermiel followed up with me even after I had left to fetch my kids from school to ensure I received the amended flight ticket and advised she'd take her laptop home to monitor any correspondence on the matter as she understood the urgency.
Needless to say, thank you to their assistance, the traveler was able to board without an issue. I will now not even bother to book online anymore, I'll just go straight to these ladies as their service was impeccable!
Thank you for giving me faith in South African Customer Service again, something I have not been able to say in a very long time.
5 de noviembre de 2025
Opinión espontánea
Respuesta de Flight Centre South Africa - Flight Centre Kolonnade
Hi there, thanks so much for your amazing feedback! We love hearing how they were friendly and helpful throughout your booking 😊
Good day.
Good day.
A BIG THANK YOU to Marcèle Smith from flight center collanade mall Montana, for your professionalism and help fullness. Much appreciated.
Regards
Christiaan Poggenpoel
16 de septiembre de 2025
Opinión espontánea
Respuesta de Flight Centre South Africa - Flight Centre Kolonnade
We love to see this excellent review, and how their patience and professionalism made your complex booking easy and simple for you! Thanks so much for sharing, Christiaan Poggenpoel 🙂
Excellent service
Excellent service
Big up to Odette who assisted myself and my girlfriend our trip.
She was very polite and patient with me when I had problems with my credit card
Thank you for the amazing service and very professional
25 de abril de 2025
Opinión espontánea
Respuesta de Flight Centre South Africa - Flight Centre Kolonnade
Dear Lwandiso, We're happy to hear that your trip went well. We appreciate you mentioning the assistance you received and that our service was professional, even when you experienced credit card issues. Thank you for your positive feedback. ~Thea
Happy customer
The agent was very profesional. She were friendly hand helped me till the end.
This is the second time I used them and I got my ticket with in minutes.
I will definitely use them again.
16 de mayo de 2025
Respuesta de Flight Centre South Africa - Flight Centre Kolonnade
Dear Yolanda.
We appreciate your continued trust in our services and are glad you received your ticket quickly. Thank you for your positive feedback!
~Cebisile
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.