Ordered some wood flooring adhesive from Flooormart. Placed the order at 3.10pm and by 4pm same day it had been dispatched. Next day delivered as promised, can’t fault the whole transaction from plac... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
I bought some products and they took a long time to arrive; they only shipped them after I asked, and two of the items sent were from a different brand than the one I ordered.
Called 4pm Thursday to see if delivery would be possible (2xtubs of wood glue 28kg) for a job the following Monday. Was told to place the order and it would arrive on site that day. I made comments th... Ver más
La empresa ha respondido
Easy ordering online and quick delivery by DX. Items professionally packaged. If DX were able to provide a timeslot for delivery rather than just a day it would have been 5 stars. I have used Floo... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de pisos
- también en la categoría
- Mayorista de herramientas
- Mayorista de material de construcción
- Proveedor de equipos para la construcción
- Tienda de hágalo usted mismo
- Tienda de herramientas
Sobre Floormart
Escrito por la empresa
As the UK’s leading online flooring tools specialist, where others make it difficult, we make purchasing flooring tools outrageously simple. Whether you are looking for specific flooring tools, adhesives, screeds or even carpet tiles and linoleum – Floormarts friendly team of flooring specialists are only ever a phone call away. Whether you prefer to give us a call, make use of our live chat service or even pop-in to our stocked trade counter, every member of our team is ready and willing to go the extra mile to ensure you are equipped to the fullest. Offering rapid delivery times and hugely competitive prices, Floormart strive to provide you the best possible customer service we can.
We at Floormart avidly believe in and support the development of the flooring industry and the individuals that call themselves members. We back our commitment to the flooring industry through the active sponsorship of different industry bodies, including the NICF, FITA and CP Assessments. Whether you are new to the flooring industry, or are a seasoned veteran, we have you covered with absolutely anything and everything you ever may need.
Simply browse our straightforward website, or give us a call today to start your Floormart journey.
We at Floormart avidly believe in and support the development of the flooring industry and the individuals that call themselves members. We back our commitment to the flooring industry through the active sponsorship of different industry bodies, including the NICF, FITA and CP Assessments. Whether you are new to the flooring industry, or are a seasoned veteran, we have you covered with absolutely anything and everything you ever may need.
Simply browse our straightforward website, or give us a call today to start your Floormart journey.
Visit Our Website
Información de contacto
Unit 1, 7 Craven Street, LE1 4BX, Leicester, Reino Unido
- 01162042515
- sales@floormart.co.uk
- www.floormart.co.uk
4,3
Excelente
2 mil opiniones
Invita a los clientes a opinar
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Ha contestado el 60% de las opiniones negativas
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Respuesta de Floormart
Thank you for the kind review, we really appreciate it!
Easy ordering and precise real time…
Easy ordering and precise real time tracking for delivery
5 de septiembre de 2025
Respuesta de Floormart
Thank you for the kind review Ceri, we really appreciate it!
Respuesta de Floormart
Thank you for the kind review, we really appreciate it and hope to see you again soon!
About as dodgy as they come
About as dodgy as they come. Emails are rejected. Telephone njumber given is 'that number not recognised'. They use DX - the worst delivery compoany in the world - so when DX do their usual thing of dumping the parcel anywhere but where they are supposed to, after contacting DX to complain, DX say go back to who sold it to you. Floormart! See the first couple of sentences.
10 de septiembre de 2025
Opinión espontánea
Respuesta de Floormart
Thank you for your review.
We are sorry to hear about your experience and would like the opportunity to look into this properly.
We haven’t experienced any issues with our phone lines or email system, so we’re keen to understand what may have gone wrong with your order. Please contact us at sales@floormart.co.uk
with your order details and, if possible, the telephone number you attempted to call , so we can investigate this fully.
We do appreciate your comments regarding DX. While we work with a number of couriers, we understand how frustrating delivery issues can be and we’re always reviewing courier performance to ensure our customers receive the best possible service.
If you are happy to get in touch, we’d be more than happy to help resolve this for you.
Excellent service
Excellent service, easy and clear ordering process, deliver quickly
29 de agosto de 2025
Respuesta de Floormart
Thank you for the kind review Teresa!
Good price
Good price, efficient service, with people who actually answer the phone.
2 de septiembre de 2025
Respuesta de Floormart
Thank you for the kind review Guy, we really appreciate it!
Excellent purchasing experience
After placing the order, Floormart followed it right through upto the Delivery. Packaging was excellent and chosen Courier company was with secure service.
2 de septiembre de 2025
Respuesta de Floormart
Thank you for the kind review, we really appreciate it!
Respuesta de Floormart
Thank you for the great review David!
Respuesta de Floormart
Thank you for the kind review!
Good product at an affordable price
Good product at an affordable price, delivered fairly promptly.
1 de septiembre de 2025
Respuesta de Floormart
Thank you for the kind review Simon, we really appreciate the feedback!
Quick delivery and well packaged thanks…
Quick delivery and well packaged thanks 👍
27 de agosto de 2025
Respuesta de Floormart
Thank you for the kind review David!
Excellent service I called up to double…
Excellent service I called up to double check about the delivery as I needed this for a job booked and was on time
Will use again
29 de agosto de 2025
Respuesta de Floormart
Thank you for the great review Gav, we look forward to seeing you again soon!
Really helpful team at Floormat
Really helpful team at Floormat, understood exactly what I needed and sent it out immediately. Highly recommended
29 de agosto de 2025
Respuesta de Floormart
Thank you for the kind review John, we are so glad we could help!
Respuesta de Floormart
Thank you for the kind review Mark!
Respuesta de Floormart
Thank you for your review. We’re sorry to hear that you experienced an issue with the gun.
We have been in touch with you directly and can see that the product has now been replaced by the manufacturer. We hope the replacement resolves the issue and that everything is working as it should.
If you do need any further assistance, please don’t hesitate to get in touch with our team.
Again fast and prompt service and…
Again fast and prompt service and correspondence
22 de agosto de 2025
Respuesta de Floormart
Thank you for the kind review Michael!
Respuesta de Floormart
Thank you for the kind review Derek!
Flooring products
Love the products they do and for a reasonable price too. Anything flooring they're the guvnor.
20 de agosto de 2025
Respuesta de Floormart
Thank you for the kind review Ryan, we really appreciate it and hope to see you again soon!
Respuesta de Floormart
Thank you for the kind review Julie, we really appreciate it!
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