Florence Opiniones 

1046
TrustScore: 4 sobre 5

3,9

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Bonjour, Je reformule ma demande car je vous est écris deux mails toujours sans réponse, pour vous demander de ne pas conserver mes informations personnelles et de procéder à leur suppression complèt... Ver más

Valorada con 5 estrellas sobre 5

I can proudly recomend florence to anybody, they are super star, florence make my years the best, i can pick shift that i like, there staffs are superb, no matter how many times i call they answer t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had the great occasion to meet one of the best support worker I had until now with Florence agency. He always offered me extra support not just with caring but cleaning, doing my hair cut and make... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Five months working with Florence. Shifts are easy to find and apply for on the app. Pay is prompt and the link to the Pay Circle works well and gives useful information. I would welcome some trai... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Asesoría laboral
  2. Agencia de servicios de ayuda a domicilio
  3. Centro geriátrico
  4. Cuidado de personas mayores

Escrito por la empresa

Florence is a platform designed for health and care organisations managing a flexible workforce or workers seeking shifts—we make delivering care simple and stress-free.


Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 40% de las opiniones negativas

Suele tardar más de 1 mes en responder

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3,9

Todas las opiniones

(1046)

20 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Florence is a great company

Florence is a great company, working with florence has really changed my life and skills and I hope they improve on its pay rate(hourly rate) is very poor. Gerald Odili

6 de enero de 2024
Opinión espontánea
Logotipo de Florence

Respuesta de Florence

Thanks for your review, Gerald! 💜

Valorada con 3 estrellas sobre 5

Good morning,

Good morning,
Not too much shifts.
I am taking bus public transport and most of the shifts are 20 miles.
Sometimes I got shift already and in last minute they cancelled my shift. I picked shifts within 5 minutes they cancelled.
Thats what I experienced in 2023. Thank you.

1 de diciembre de 2023
Opinión espontánea
Logotipo de Florence

Respuesta de Florence

Thanks for your feedback, Nelia. Please rest assured our team are working hard to get more shifts posted on the app.

Valorada con 5 estrellas sobre 5

Thank for the opportunity learnt so…

Thank for the opportunity learnt so much on care job and working in different environments make me to have more confidence. Thanks Florence

6 de enero de 2024
Opinión espontánea
Logotipo de Florence

Respuesta de Florence

We're so happy to hear your enjoying the training on Florence Academy and working with us, Samson 💜

Valorada con 5 estrellas sobre 5

Good company

Good company to work,simple system,once you get on,you are very much allright with the booking shifts.The payroll works very well,the instant pay is available,payslips can be found easily on the system.

5 de enero de 2024
Opinión espontánea
Logotipo de Florence

Respuesta de Florence

Thank you for your review, Inguna! 💜

Valorada con 5 estrellas sobre 5

Top notch service providers

Top notch service providers, employer. It's mostly person centred and still allows you your flexibility and freedom.

24 de diciembre de 2023
Opinión espontánea
Logotipo de Florence

Respuesta de Florence

Thank you for your lovely review, Sandra! ☺️

Valorada con 4 estrellas sobre 5

Great agency

What made my experience great is the care settings I go to. They are great and friendly staff and take the agency workers as their own staff, respect us and part of the team. This makes an experience great. Florence has plenty shifts all the time but like I said before, the rates of pay are so low considering the standards of living now, but this is not florence fault, the care settings rates have been reduced by the care settings I guess due to many COS arriving in the country. Some care settings actually paying their staff more than florence agency and should be the other way round as is an agency. Working for Florence regardleas has an advantage also has online trainings which is Brilliant for staff, free of charge, if you need to speak to customer care, you can get them via live chat or phone and are available straight away, there are many more good things i,e. join florence you get £100 on your first shift, free uniform etc. Florence is great and fabulous agency to work!

3 de enero de 2024
Opinión espontánea
Logotipo de Florence

Respuesta de Florence

Hi Sue,
Thanks for your lovely feedback!
Thanks for your feedback regarding rates also; A lot of people think of us as an agency but in fact we are a bit different to agencies - we operate like a market place. This means our partner care organisations set their final rates, not us. Rates are set based on need in the market - so for example, if there are not many health care workers in an area and organisations are struggling to fill shifts, rates are likely to go up. We do of course take a small cut (we need to pay our bills too :), but pride ourselves on keeping that less than agencies.
I wanted to reassure you that rates can and do change - we regularly work with our care providers to review rates - ultimately, we want everyone to be happy.
So I’d definitely recommend, to keep checking on the app to keep your eye for changes.
In the meantime - thanks for all your hardwork and care. We know how demanding working in care can be and we truly appreciate the difference you are making to people’s lives every shift you work.
All the best,
The team at Florence.

Valorada con 5 estrellas sobre 5

Florence agency is well-organized in…

Florence agency is well-organized in everything they do as a recruitment agency, you choose where to work and when to work. Florence agency will explain everything about the Home before picking the shift. Thanks.

3 de enero de 2023
Opinión espontánea
Logotipo de Florence

Respuesta de Florence

Thank you for your review! 💜

Valorada con 4 estrellas sobre 5

The company is great with great…

The company is great with great flexibility. The company should review the salaries and pay mileage as the shifts are no longer near.

31 de diciembre de 2023
Opinión espontánea
Logotipo de Florence

Respuesta de Florence

Thank you for your review, Ejike. We are working on getting more shifts posted in your local area.

Valorada con 3 estrellas sobre 5

I like the ability to get instant pay…

I like the ability to get instant pay even though it comes with a charge but I dislike the distant locations..no frequent shifts in Reading town, always need to travel fat. Also florence pay is one of the lowest among agencies. Thank you.

1 de noviembre de 2023
Opinión espontánea
Logotipo de Florence

Respuesta de Florence

Thanks for taking time to provide your feedback, Adesola. Our team are working hard on getting more shifts posted on the app.

Valorada con 5 estrellas sobre 5

Great working for Florence.picked shifts with Florence and…

I picked shifts with Florence and worked in 2 different Homes.
Florence sent me timeous reminders of upcoming shifts.Checking in and submiting timesheets is very easy and user friendly. Payment is very prompt and they also provide payslips.
I just love working for florence.

31 de diciembre de 2023
Opinión espontánea
Logotipo de Florence

Respuesta de Florence

Thanks, we love working with you too!

Valorada con 5 estrellas sobre 5

Outweighs traditional agencies

One of the best agencies to work for. Very innovative, forward thinking, smooth booking and fast payment. Staff are always lovely and helpful whenever needed.

31 de diciembre de 2023
Opinión espontánea
Logotipo de Florence

Respuesta de Florence

Thanks for your feedback, our team are always here to help!

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