Florence Opiniones 

1046
TrustScore: 4 sobre 5

3,9

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Bonjour, Je reformule ma demande car je vous est écris deux mails toujours sans réponse, pour vous demander de ne pas conserver mes informations personnelles et de procéder à leur suppression complèt... Ver más

Valorada con 5 estrellas sobre 5

I can proudly recomend florence to anybody, they are super star, florence make my years the best, i can pick shift that i like, there staffs are superb, no matter how many times i call they answer t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had the great occasion to meet one of the best support worker I had until now with Florence agency. He always offered me extra support not just with caring but cleaning, doing my hair cut and make... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Five months working with Florence. Shifts are easy to find and apply for on the app. Pay is prompt and the link to the Pay Circle works well and gives useful information. I would welcome some trai... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Asesoría laboral
  2. Agencia de servicios de ayuda a domicilio
  3. Centro geriátrico
  4. Cuidado de personas mayores

Escrito por la empresa

Florence is a platform designed for health and care organisations managing a flexible workforce or workers seeking shifts—we make delivering care simple and stress-free.


Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 40% de las opiniones negativas

Suele tardar más de 1 mes en responder

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

3,9

Todas las opiniones

(1046)

20 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

My experience working with Florence has…

My experience working with Florence has been smooth and enlightening. I’ve learnt how to work in various setting and environment. I feel more confident now thanks to all of the shifts. Staff and customer service response is excellent.

29 de enero de 2024
Opinión espontánea
Logotipo de Florence

Respuesta de Florence

Thanks for your review, Dani! 💜

Valorada con 1 estrellas sobre 5

Awful!!! Zero stars.

Awful, terrible, very unprofessional.
Invisible employer.
After 250 shifts worked for them in 2 years and half, they do not reply, they delay giving references.
To wake them up, a lawsuit is the only solution against their ignorance.
Especially because of them , a very successful start of employment is delayed .
Update: they finally replied( via chat ).
Not on the phone.
Update after their reply:
No-one asked you reference over the phone.
But every time someone calls is like in nightmares: No one ever answers.
Only a voice machine asking to give your name and reason of call.
Then you are advised to go to chat ,and phone conversation ends immediately.
You try to find out who and why is calling you. To decide if you answer or not.
You never ever recognise hard work and you have never made an appraisal.
Years of work, hundred of shifts , for an absolute invisible company, no office email, no company headed papers.

24 de enero de 2024
Opinión espontánea
Logotipo de Florence

Respuesta de Florence

Hi, thanks for your feedback.
We are unable to provide references over the phone and have sent your reference via email as our policy. Please reach out to us on complaints@florence.co.uk and we will be happy to look into this. Thank you

Valorada con 5 estrellas sobre 5

Best agency to work for

Best agency to work for . Everything is managed efficiently, down to timesheets been approved . Access to be paid with instant pay . I don’t think many agencies can beat Florence

16 de enero de 2024
Opinión espontánea
Logotipo de Florence

Respuesta de Florence

Thanks, Sarah! We love working with you 💜

Valorada con 5 estrellas sobre 5

My experience working as a Carer for Florence

I would like to take a moment to recognize and appreciate the Florence Agency Team for their outstanding support and dedication towards putting their agency's welfare and wellbeing as their top priority. It is truly commendable to see a team that values the overall happiness and health of their members.

Moreover, I am impressed by the team's efforts to stay up to date with modern technology and their development of a user-friendly app. This not only shows their commitment to providing efficient and convenient services to their clients, but also their consideration for the team's well-being.

The professionalism and care shown by the Florence Agency Team truly sets them apart from others in the industry. It is a pleasure to work with a team that not only excels in their services, but also values the well-being and happiness of their members. Thank you for your exceptional support and dedication, Florence Agency Team!

20 de octubre de 2023
Opinión espontánea
Logotipo de Florence

Respuesta de Florence

Thank you for your lovely review, Emmanuel! 💜

Valorada con 5 estrellas sobre 5

Prompt And helpful attention…

I was worried about not been able to update my share code/right to work having being trying for a while now and boom a call across today help me a great deal thanks to this great team

12 de enero de 2024
Opinión espontánea
Logotipo de Florence

Respuesta de Florence

Thank you for your review, Bukola! Our team are always happy to help :)

Valorada con 1 estrellas sobre 5

Absolutely awful!

Been trying for about 18 months - 2 years to try and work for this company. On my 3rd attempt and finally giving up.
Poor communication, app is awful.
Stay well away!

12 de enero de 2024
Opinión espontánea
Logotipo de Florence

Respuesta de Florence

Hi, we totally understand how frustrating this is. We want to make sure that all of our Florence healthcare professionals have access to shifts and at the moment in your area there isn't enough demand. Please rest assured that you're on the waitlist and we'll be sure to let you know as you can move further with your application.

Valorada con 5 estrellas sobre 5

Very helpful team

Very helpful team, I needed a reference and it was automatically sent right away whilst on the phone with the lady. Great 😊

11 de enero de 2024
Opinión espontánea
Logotipo de Florence

Respuesta de Florence

Thanks for your lovely review, David! 💜

Valorada con 5 estrellas sobre 5

Thank you Florence.

Florence is great because they ensured that it's employees had shifts irrespective of paucity of shifts atimes. Further, we were not bored to death with email warnings from Florence on our behaviour while at shifts unlike other Agencies Hence, please keep up the good work Florence.

8 de enero de 2024
Opinión espontánea
Logotipo de Florence

Respuesta de Florence

Thank you for your review! 💜

Valorada con 5 estrellas sobre 5

I have had the best experience working…

I have had the best experience working with Florence. Very professional and true to their clients and carers. They care about their carers and want to be part of your growth. If you ever want to work with a company where you can grow, learn, travel and have variety of experiences....try Florence!!

7 de enero de 2024
Opinión espontánea
Logotipo de Florence

Respuesta de Florence

Thanks Omuvwie, our team are always happy to help! ☺️

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más