Federation of Master Builders Opiniones 

Absolutely amazing from start to finish. Everything was as professional as you would expect from the master builders

Inspector was pleasant and seemed interested in our project.

Great organisation with a great support network for any building company.
Offering a wide variety of services and resources, everything you need is available to position yourself well within the industry and against your competition.

"Knowledgeable and friendly staff—nothing was too much trouble. Quick to respond and, all in all, great service."

Very good service always keeping up with the current build trends and working practices also very good for
information on building regs changes

I am a customer of a builder in Caerphilly Goode building services whose business dealings are to say the least unscrupulous. Telling me I had a hole in my main roof and wanting to charge me £7,000 and that was to put my old tiles back on! Days after his lies two reputable roofing companies inspected my roof reporting I did not even have a cracked tile. I also overheard him telling his plasterer “I’m going to get more money out of her” referring to me! TFMB Dawn in particular acted immediately on my concerns telephoning me to better understand my concerns, the builder is a danger to decent people who want to pay a decent price for a decent honest job, The builder was taken off their site, that demonstrated to me that they took their duty and business seriously.

Renewal Increase too much.

Way above inflation at at this time of cost cutting. not appreciated

Very disappointed service from FMB, following using a builder in the KT23 area who left us homeless, with an extension riddled with problems following bad workmanship and incompetence to rectify the works. Builder was registered with FMB so we turned to them for help and despite us sending them the full structural report (from an incredibly reputable structural engineer firm), plus the Contravention Notice from Building Control, plus photos of the terrible works, the FMB replied 'it does not fall within the scope of the FMB’s Dispute Resolution service. Our service is specifically designed to address issues related to workmanship'. I'm unsure how our situation could be anything other than related to workmanship!

Multiple builders have come to quote to remedy the works and all have been shocked at the workmanship from the initial builder. None of them can believe FMBs reply and most have said it's just another paid for subscription which isn't worth it. (I can't comment on subscription with FMB).

Very disappointing from FMB. For any homeowner who is looking to get works done, don't necessarily trust this logo to be there to help if things go wrong.

Update 14/07/25 - following FMB reply. To note, FMB accepted a 4 line reply from the builder (despite telling me the builder would have to answer all questions raised by myself- which they did not). The builder lied claiming they had tried to remedy things, which was completely inaccurate as they had not. I have never asked FMB to issue compensation or a refund in any capacity - so this is quite a surprise that FMB would put that in their reply. Another completely inaccurate statement. I was led to believe a full investigation was done, but it seems they would trust 4 lines of lies from the builder, instead of Building Control contravention notice which asked the builder to remedy his bad work (but he never even tried) and a full structural report from an engineer who never ended up hearing back from the builder in question. FMB clearly do not work with the customer, but very much on the side of the builder. Homeowners beware!

Great service. I was listed to and supported throughout the resolution of my case.
Many thanks!

A great organisation to belong to.
I have been a member for a number of years and I am proud to be with the FMB.

Very clear instructions, easy to deal with on a professional level. Fair pricing and straightforward process handling.

Great quick communication

Always ready to help and answer questions

Proud to be a member of the FMB , the organisation is very helpful when ever I have needed them

Simple, kept in the loop on site visit time. Pleasant and straight forward

Great experience in Edinburgh for this year's awards in Scotland.

Beautiful venue, excellent service, extraordinary food.

A great night for all involved.

Joined as a trade member, the whole process was extremely well organised, informative and helpful!

Their has been an increase in fees without explanation.
There has been the implementation of an unfair approach of placing job opportunities on an e-mail that in reality we have no opportunity of applying for because the opportunity is too brief.
Rather like getting a ticket for Glastonbury!!