Had 3 deliveries from FNX, none arrived on due delivery date, on checking tracking no tracking was available, was told by FNX repeatedly just have to wait till tracking updates!! On contacting the co... Ver más
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Consulta las opiniones de los clientes
Ordered a replacement cistern handle via eBay. There was a delay in delivery caused by Evri as it was stuck in the network for 2 days but the product itself and the communications between myself and F... Ver más
We lost a part of the cistern six months after we bought it as we had a massive delay getting our bathroom fitted. I reached out to the company via ebay, wondering if they had a spare part and they we... Ver más
The team there are so helpful and helped me source most of the bits for my bathroom at a much better price. I would highly recommend I had bits posted and I went to collect some too and everything is... Ver más
Información sobre la empresa
Escrito por la empresa
Allied to an unrivaled range of products, at unbeatable prices FNX Bathrooms has a total commitment to excellent service, as we work relentlessly to perfect the traditional customer service values from 30 years ago to the online retail environment of today. From the moment that you click into the FNX Bathrooms website, you can rest assured that your shopping experience will be care free, with same day dispatch for orders placed by 4pm (Monday to Friday), free and next day delivery available, a 100% secure website and a 30 day money back guarantee for total peace of mind. Behind all of this, our dedicated customer services team is here to help you when you need them, from advice on your purchase, through to delivery and installation.
Información de contacto
Unit 13 Samson House, SS15 6DR, Basildon, Reino Unido
- 01268222801
- info@fnxbathrooms.com
- www.fnxbathrooms.com
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Fantastic company
Fantastic company, I've purchased several bathroom suites from them for various development projects. They consistently provide excellent customer service and high-quality products.

Respuesta de FNX Bathrooms
Found what I was looking for
Found what I was looking for, and very easy to order. Just hope it fits when arrives here
Quick and easy and clear- found the…
Quick and easy and clear- found the product I needed at a competitive price
Not as avertised, but got a refund…
Slow service and when finally delivered the product was not as advertised. Follow up call resolved the issue, full refund accepted

Respuesta de FNX Bathrooms
Good customer support
Mr Morris did call me which is excellent news and has issued a refund, so I am glad to say that this company does make contact with customers if you have problem and resolve it expeditiously.
Shower Head Kit
Shower Head Kit
My purchase of a shower head kit was £20 cheaper than elsewhere and delivery was overnight First class company and highly recommend them for your bathroom purchases. Excellent!
A hassle free order and a great product…
A hassle free order and a great product once arrived.
No refund
Emailed customer service who said they will issue a refund which would take up to 48hrs but almost a week later & still no refund, don’t recommend this company

Respuesta de FNX Bathrooms
did not received item
did not received item. no answer to my mesages. newer buy again. wasting time
100% recommend. Fantastic service
Great!
Was looking at a product on B&Qs website, realised it was sold via a FNX Bathrooms so just went direct to them. Quick service from them. Spoke with a friendly person who quickly resolved an issue with my order (100% my fault as ordered the wrong item).
100% recommend! Superior service!
I’m not a review-writing type person…that’s how great this company is!
Avoid at all costs - change of mind
My original review was really bad but once the boss Jamie saw it he made contact and gave me an immediate refund and couldn’t have been nicer, he was polite and understanding. I reordered through b & q not realising it would still come from FNX bathrooms again but this time it was a different kettle of fish they arrived within 5 days and were well packed and once Jamie knew they had been reordered he kept an eye on my order and kept me informed all of the way. Thank you so much Jamie.

Respuesta de FNX Bathrooms
Quick delivery
Towel radiators and valves, very quick delivery and just what I needed - great
Initially poor service. Eventually redeemed by James
I saw this company supplied B&Q and items priced reasonably. Ordered 2 items from the website- 1 hadnt arrived. Immediately told them via email with photo evidence, they acknowledge receipt, but as soon as I ask for a refund of the items not received, no response. Eventually had a call from James who intervened and did his best to sort the situation out - great service from him in the end.
Order not received & still awaiting refund
Ordered on 29th December but still haven’t received my order even though been given tracking number for it, emailed customer service who said they will issue a refund which would take up to 48hrs but almost a week later & still no refund & no reply to recent email chasing this up, tried calling the numbers on receipt & on website but neither seem to be working
Won’t be using again & wouldn’t recommend this company

Respuesta de FNX Bathrooms
What fantastic seller
What fantastic seller. Bought a bath tap over a year ago and recently a small part inside it failed. The seller went to great lengths to put this right and literally could not have done more and now solved. Buy in confidence. Have used again since. A++++++ seller.
Great Service
Had an initial issue with my order, contacted them by email and they just sorted it out and sent a replacement.
Really impressed with their customer service, they couldn’t have helped more.
No refund.
Awful company.Ordered a shower screen that was faulty.No replacement no refund and almost non existent communication. Feel cheated.I would not use this company ever again.
Easy to order online
Easy to order online, great choice, full descriptions, measurements etc.
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