Fortuneplay Opiniones 

158
•
TrustScore: 3 sobre 5

3,2

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Honest real person review - possibly the best casino ive played at, been pretty consistent the last month. Havent hit vip status yet and even without the baseline whatsapp chat has been extremely gene... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Scam! Real player here, so I deposited money and opted to withdraw... Typical scummy casino, said I need to wager another $100 dollars before I am able to withdraw. DO NOT USE THIS CASINO!

Valorada con 4 estrellas sobre 5

beyond all the usual popular slots every casino site has .. they actually offer a whole category of exclusive games you can’t play anywhere else .. the graphics and themes on their original titles are... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Ein Stern, weil weniger nicht geht. Habe zweimal versucht, mir was auszahlen zu lassen. Einmal 1500€ und einmal 800€. Beides wurde komplett eingezogen. Finger weg, Banditen !!!

Información sobre la empresa

Escrito por la empresa

Step into the realm of Fortune Play, where every player is destined for a winning experience. Our fully localised platform offers leading payment options, including fiat and cryptocurrency, complemented by our dedicated around-the-clock customer service. Get ready to be treated like royalty through our exclusive loyalty program, where daily, weekly, and monthly cashback rewards await. Or, step up your game and gain access to our invite-only VIP club, where you'll truly lead the pack. Join us now and discover firsthand why Fortune Play reigns supreme in the world of online gaming excellence.


Información de contacto

Información importante

3,2

Medio

TrustScore: 3 sobre 5

158 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,2

Todas las opiniones

(158)

112 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

So I made account with this casino and…

So I made account with this casino and lost $1000 in a week then went to log in again and they closed my account without permission and with out any reason. I never did anything wrong. So please do not play on this site. You will get robed. Also there providers and slots are really bad, they never pay even when the screen looks really good it will just tease you. Casinos like this need to be shut down. Please stay away your money is wasted if you deposit on this site.

21 de mayo de 2026
Opinión espontánea
Logotipo de Fortuneplay

Respuesta de Fortuneplay

Hello Hunter Doig,

We are very sorry for the frustration regarding your account closure and your recent losses. We understand how upsetting it is to lose access to your account unexpectedly.

Please be assured that Fortune Play never closes accounts without a valid reason. This usually happens due to security checks, verification needs, or if our responsible gaming system pauses an account for player protection.

Additionally, all of our games come from licensed brands. While losing streaks and ""tease"" spins are a frustrating part of playing slots, all outcomes are completely random.

We want to look into the details of your account right away to give you a clear explanation. Please email us at support@fortuneplay.com with your account details, and we will investigate this for you immediately.

Best regards,

The Fortune Play Team

Valorada con 5 estrellas sobre 5

It’s a good casino I like the website…

It’s a good casino I like the website layout and theme. There is good selection of games with this casino

8 de mayo de 2026
Logotipo de Fortuneplay

Respuesta de Fortuneplay

Hello Wh,

Thank you for the great review! We are glad to hear that you like our website layout and theme.

We want our platform to be both visually enjoyable and easy to navigate, so it is wonderful to know the design appeals to you. It's also fantastic to hear that you are happy with our selection of games!

Thank you for playing with us, and we look forward to welcoming you back for many more fun sessions!

Best regards,

The Fortune Play Team

Valorada con 4 estrellas sobre 5

Pretty good site

Pretty good site, good amount of random no deposit bonuses. Can only access through my emails though, not google which makes me nervous

8 de mayo de 2026
Logotipo de Fortuneplay

Respuesta de Fortuneplay

Hello Mick,

Thanks for the review! We’re happy to hear you liked the site and the no-deposit bonuses.

At the moment, accessing the site directly through our email links helps us ensure that our players are always directed to the most secure, verified version of our platform. We understand that not being able to easily find us via a Google search can feel a bit unsettling, and your feedback regarding this has been noted.

To make things easier and give you peace of mind, we highly recommend bookmarking the page in your browser once you open it from your email. That way, you can log in safely with one click anytime!

We appreciate your trust and hope you continue enjoying the platform.

Best regards,

The Fortune Play Team

Valorada con 4 estrellas sobre 5
Logotipo de Fortuneplay

Respuesta de Fortuneplay

Hello Lorrinda,

Thank you for your feedback! We are glad to hear that you find us to be a good choice for your gaming.

We understand that quick and reliable payouts are a vital part of a great casino experience. We strive to process all withdrawals as efficiently as possible so you can enjoy your winnings without delay.

Thank you for playing with us, and we wish you the best of luck in your next sessions!

Best regards,

The Fortune Play Team

Valorada con 2 estrellas sobre 5

Was great thanks

8 de mayo de 2026
Logotipo de Fortuneplay

Respuesta de Fortuneplay

Hello Zak Olsen,

You are very welcome! We are so glad to hear that you had a great experience with us.

Thank you for the positive feedback, and we look forward to seeing you back at the casino soon!

Best regards,

The Fortune Play Team

Valorada con 5 estrellas sobre 5

Easy deposit,

Easy deposit,
Has all my favorite games

8 de mayo de 2026
Logotipo de Fortuneplay

Respuesta de Fortuneplay

Hello Wes Burns,

It is great to hear you are enjoying your time with us! We are glad you found the deposit process easy and that our library has all your favorite games ready to play.

Thank you for the positive feedback, and we look forward to your next session!

Best regards,

The Fortune Play Team

Valorada con 5 estrellas sobre 5

The games support are great highly…

The games support are great highly reccomend to anyone

8 de mayo de 2026
Logotipo de Fortuneplay

Respuesta de Fortuneplay

Hello Kathleen Kniese,

Thank you for the high recommendation! We are delighted to hear that you are enjoying both our game selection and our support services. Our team works hard to provide a top-tier experience, so your support means a lot to us.

We hope you keep having a great time, and we wish you the best of luck with your games!

Best Regards,
The Fortune Play Team

Valorada con 5 estrellas sobre 5

Hi hi

Best ever hi

8 de mayo de 2026
Logotipo de Fortuneplay

Respuesta de Fortuneplay

Hello James Clarke,

Hi there! Thank you for the high energy and the ""best ever"" rating! We are so happy to hear you're having such a great time on our site.

If there is anything we can do to keep that ""best ever"" feeling going, just let us know. Good luck and have fun!

Best Regards,
The Fortune Play Team

Valorada con 5 estrellas sobre 5

Fast access and great no deposit bonus…

Fast access and great no deposit bonus offers

8 de mayo de 2026
Logotipo de Fortuneplay

Respuesta de Fortuneplay

Hello Master adam acky atkinson,

Thank you for the great feedback! We're glad to hear you enjoyed the fast access to our platform and our no deposit bonus offers. We aim to provide a seamless start for all our players.

Enjoy your bonus and good luck with the games!

Best Regards,
The Fortune Play Team

Valorada con 2 estrellas sobre 5

Could use more attractive incentives…

Could use more attractive incentives eg. No wager free spins with deposits, bonus no deposit small wager free spins and maybe better and more smooth game play.

1 de mayo de 2026
Logotipo de Fortuneplay

Respuesta de Fortuneplay

Hello Mr R,

Thank you for the suggestions! We are always looking to improve our rewards and gameplay experience.

Please send your ideas and feedback to support@fortuneplay.com. Our team would love to hear more from you as we work on future updates.

Best Regards,
The Fortune Play Team

Valorada con 1 estrellas sobre 5

I had a very disappointing experience…

I had a very disappointing experience with this casino.

I won a significant amount after playing on their site, but when I attempted to withdraw my winnings, they suddenly confiscated almost all of my balance claiming I breached a “maximum bet” rule connected to a bonus.

The issue is that I genuinely believed my wagering requirements had already been completed. At no point did the system warn me, block my bets, or notify me that I was allegedly violating any rule. Support later admitted they do not have any feature that prevents players from exceeding the limit.

It feels extremely unfair that players are allowed to continue betting, winning, and even attempting withdrawals, only for the casino to later void winnings based on hidden or unclear bonus terms.

I contacted support multiple times but received mostly scripted responses saying “decision is final” without properly addressing my concerns.

I strongly advise players to be very careful when accepting bonuses on this platform and to read every term closely, because even after winning fairly, your balance may still be confiscated afterwards

30 de abril de 2026
Opinión espontánea
Logotipo de Fortuneplay

Respuesta de Fortuneplay

Hello Farhad Jamilzada,

We acknowledge your feedback and take these matters seriously. To ensure full transparency, we will conduct a thorough review of your gameplay and wagering history to verify the bonus terms violation in question.

Please send an email to support@fortuneplay.com so we can provide you with the specific details. Our team will address your concerns once the review is complete.

Best Regards,
The Fortune Play Team

Valorada con 2 estrellas sobre 5

Vorsicht bei Einzahlungen mit virtuellen kreditkarten

Bisher war ich mit dem Casino sehr zufrieden, jedoch hab ich vor kurzem einen Bonus in Echtgeld umgewandelt 50€... Hab schon mal mehr draus gemacht, aber man setzt mich immer auf 50 zurück... Verstehe ich ja noch. Aber ich bekomme es nicht ausgezahlt, da ich einmal über meine Klarnacard (VISA) eingezahlt habe und das Casino erkennt den Transaktionsbeleg von Klarna nicht an. Also wenn ihr mit virtuellen kreditkarten hier einzahlt, kann es Probleme geben. Bei Paysafe haben sie den Transaktionsbeleg akzeptiert, aber bei Klarna kriegen die es nicht hin. Wenn ich nur eine Einzahlung über diese virtuelle Karte getätigt habe und einen Beleg dazu hochladen, wo Name, Adresse, Einzahlung und Iban zusehen ist, frag ich mich was da so schwierig ist. Jedenfalls werde ich meinen Account dort schließen, da somit jede weitere Auszahlung unmöglich ist. Egal wie man einzahlt, das Geld nehmen sie sofort und wenn es ums Auszahlen geht, soll plötzlich alles verifiziert werden. Mich sind sie als Spieler los.

17 de abril de 2026
Opinión espontánea
Logotipo de Fortuneplay

Respuesta de Fortuneplay

Hallo Patrick Winter,

vielen Dank für Ihr Feedback. Es tut uns leid, dass Sie Schwierigkeiten bei der Klarna-Verifizierung hatten. Wir verstehen, wie frustrierend dieser Vorgang sein kann, insbesondere wenn Sie die angeforderten Unterlagen bereits eingereicht haben.

Bitte wenden Sie sich direkt an unseren Kundensupport unter support@fortuneplay.com. Wir möchten Ihren Fall genauer prüfen und Ihnen dabei helfen, die Verifizierung Ihrer virtuellen Karte abzuschließen, damit Sie Ihr Guthaben erhalten können.

Mit freundlichen Grüßen,
das Fortune Play Team

Valorada con 4 estrellas sobre 5

One of the better sites....

Very nice site to play at. There is a great selection of games to enjoy. They also give bonuses which are fair on both parts and fun to play.

3 de abril de 2026
Logotipo de Fortuneplay

Respuesta de Fortuneplay

Hey colin adams,

Thank you for your kind feedback! We’re really glad to hear that you’re enjoying the selection of games and finding the bonuses fair and fun to play with. Creating an enjoyable and balanced experience for our players is very important to us.

We truly appreciate your support and hope you continue to have a great time with us.

Best regards,
The Fortune Play Team

Valorada con 1 estrellas sobre 5
Logotipo de Fortuneplay

Respuesta de Fortuneplay

Hey customer,

Thank you for letting us know. If you ever decide to return, feel free to reach out, and we’ll be happy to assist you with reactivating your account.

Best regards,
The Fortune Play Team

Valorada con 1 estrellas sobre 5

Did not get advertised deal and no…

Did not get advertised deal and no response from customer services

3 de abril de 2026
Logotipo de Fortuneplay

Respuesta de Fortuneplay

Hey customer,

We’re sorry to hear about this experience. Please contact our support team at support@fortuneplay.com and they’ll be happy to assist you with the advertised deal and any other concerns.

Best regards,
The Fortune Play Team

Valorada con 3 estrellas sobre 5

Love the structure of your Casino but…

Love the structure of your Casino but the amount for good bonuses or Treasury bonuses are to high

3 de abril de 2026
Logotipo de Fortuneplay

Respuesta de Fortuneplay

Hey Djabba San,

Thank you for your feedback! We’re glad to hear you love the structure of our casino. We also appreciate your note about the bonus amounts—your input helps us consider ways to improve the experience for our players.

Best regards,
The Fortune Play Team

Valorada con 1 estrellas sobre 5

They are offering a high number of…

ITS a scam Casino.

3 de abril de 2026
Logotipo de Fortuneplay

Respuesta de Fortuneplay

Hey Heinrich lück,

We’re sorry to hear you feel this way. If you’re experiencing any issues, please reach out to our support team at support@fortuneplay.com and we’ll be happy to help you resolve them.

Best regards,
The Fortune Play Team

Valorada con 5 estrellas sobre 5

God veryansın god

3 de abril de 2026
Logotipo de Fortuneplay

Respuesta de Fortuneplay

Hallo S.K.,

vielen Dank für deine Nachricht! Wir verstehen, dass es manchmal frustrierend sein kann, und stehen dir gerne zur Verfügung, falls du Fragen oder Anliegen hast.

Mit freundlichen Grüßen,
das Fortune Play-Team

Valorada con 5 estrellas sobre 5

Ho vinto abbastanza speriamo continui…

Ho vinto abbastanza speriamo continui così..casinò che paga

30 de marzo de 2026
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Respuesta de Fortuneplay

Ciao Lucia Pisano,

Grazie per il tuo fantastico feedback! Siamo felicissimi di sapere che hai vinto e speriamo che la tua fortuna continui. È meraviglioso sapere che ti stai divertendo e che i nostri pagamenti soddisfano le tue aspettative.

Cordiali saluti,
Il team di Fortune Play

Valorada con 4 estrellas sobre 5

Enjoyable casino experience.

Great bonuses combined with pleasant winnings made this casino fun and rewarding to play at.

30 de marzo de 2026
Opinión espontánea
Logotipo de Fortuneplay

Respuesta de Fortuneplay

Hi Gabriel Mussett,

Thank you for your feedback! We’re thrilled to hear that the bonuses and winnings made your experience fun and rewarding.

We’ll continue working to keep your gameplay exciting so you can enjoy every visit to the fullest.

Best Regards,

The Fortune Play Team

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