Honest real person review - possibly the best casino ive played at, been pretty consistent the last month. Havent hit vip status yet and even without the baseline whatsapp chat has been extremely gene... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Scam! Real player here, so I deposited money and opted to withdraw... Typical scummy casino, said I need to wager another $100 dollars before I am able to withdraw. DO NOT USE THIS CASINO!
beyond all the usual popular slots every casino site has .. they actually offer a whole category of exclusive games you can’t play anywhere else .. the graphics and themes on their original titles are... Ver más
La empresa ha respondido
Ein Stern, weil weniger nicht geht. Habe zweimal versucht, mir was auszahlen zu lassen. Einmal 1500€ und einmal 800€. Beides wurde komplett eingezogen. Finger weg, Banditen !!!
Información sobre la empresa
Escrito por la empresa
Step into the realm of Fortune Play, where every player is destined for a winning experience. Our fully localised platform offers leading payment options, including fiat and cryptocurrency, complemented by our dedicated around-the-clock customer service. Get ready to be treated like royalty through our exclusive loyalty program, where daily, weekly, and monthly cashback rewards await. Or, step up your game and gain access to our invite-only VIP club, where you'll truly lead the pack. Join us now and discover firsthand why Fortune Play reigns supreme in the world of online gaming excellence.
Información de contacto
Información importante
3,2
Medio
158 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 85% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Awesome bonuses and a huge range of…
Awesome bonuses and a huge range of games to choose from
Give them a go you won’t be disappointed
30 de junio de 2026
Respuesta de Fortuneplay
Hello Customer,
Thank you so much for the awesome review! We are thrilled to hear that you are loving our big selection of bonuses and the massive variety of games we have to offer.
Hearing you recommend us to others with such confidence truly makes our day. We work hard to ensure there is always something exciting to choose from, no matter what kind of games you enjoy.
Thank you for being a valued customer at Fortune Play, and we wish you the absolute best of luck on your next spins and plays!
Best regards,
The Fortune Play Team
Respuesta de Fortuneplay
Hello,
Thank you for taking the time to share your feedback.
We appreciate your suggestion regarding the gaming experience. Player feedback is valuable to us, and we'll be sure to pass your comments on to the relevant team for consideration.
Thank you for your input and for choosing Fortune Play.
Best regards,
The Fortune Play Team
Stingy with free courses and rewards
30 de junio de 2026
Respuesta de Fortuneplay
Hello Ali Omran,
Thank you for sharing your feedback with us. We are genuinely sorry to hear that you feel our free bonuses and promotional rewards haven't met your expectations.
We always aim to provide a balanced and exciting promotional lineup for our players, which includes a variety of deposit matches, free spins, and loyalty rewards. However, we take your comments seriously and will pass this feedback directly to our promotions team to review how we can improve our offerings moving forward.
We appreciate you choosing Fortune Play and hope we can provide a much more rewarding experience for you in the near future.
Best regards,
The Fortune Play Team
Online pokies pay id not a bad site to…
Online pokies pay id not a bad site to play online
8 de mayo de 2026
Respuesta de Fortuneplay
Hello Justin Hastie,
Thank you for your review!
We're glad to hear that you've had a positive experience with Fortune Play. We appreciate your feedback and are pleased that you've enjoyed playing on our platform.
Thank you for choosing Fortune Play, and we look forward to welcoming you back.
Best regards,
The Fortune Play Team
Absolute scammers
Absolute scammers, won some hands of blackjack and honestly won a considerable amount of money that I thought was going to be life changing. paid out the minimum amount and blocked my account.
If you can’t pay your members, DONT OWN A GAMBLING SITE.
21 de junio de 2026
Opinión espontánea
Respuesta de Fortuneplay
Hello Luke,
Thank you for sharing your feedback. We're sorry to hear that you feel disappointed with your experience.
We understand how frustrating it can be when account restrictions or withdrawal-related matters affect your expectations. Please note that account reviews and payment requests may be subject to standard checks, and in some cases, additional actions may be required based on the outcome of those reviews.
If you would like further information regarding your case, please contact our support team at [support@fortuneplay.com](mailto:support@fortuneplay.com), and they will be happy to review your concerns and provide additional assistance.
We appreciate your feedback and regret that your experience has led to this impression.
Best regards,
The Fortune Play Team
Anne from the support team is…
Anne from the support team is responsive and professional..it’s reassuring to know help is always just a message away :D
19 de junio de 2026
Opinión espontánea
Respuesta de Fortuneplay
Hello ManDy,
Thank you so much for the wonderful feedback! We are absolutely thrilled to hear that Anne from our support team provided you with such responsive and professional assistance.
We know how important peace of mind is when playing online, so it is incredibly reassuring to hear that you feel supported and know that help is always just a quick message away. We will make sure to pass along your kind words and the "":D"" to Anne—she will be delighted to hear it!
Thank you for being a part of Fortune Play, and we wish you a fantastic, smooth, and lucky time on our platform!
Best regards,
The Fortune Play Team
A good, solid casino
I like Fortune Play. It’s a fun casino to play and they have a fantastic range of great games. They also give away a lot of free spins with no deposit. I just can’t seem to win, and that becomes frustrating after a while, so that does make me hesitant to do more deposits. However, I have heard great things about this casino, and just because I haven’t won yet doesn’t mean you shouldn’t give them a try, it’s just the luck of the draw! But they are a good solid casino with a great reputation and that’s the kind of casino you should be looking for.
8 de mayo de 2026
Respuesta de Fortuneplay
Hello MumOfTwo,
Thank you for taking the time to share your experience!
We're delighted to hear that you've enjoyed our game selection and the free spin promotions we offer. It's also wonderful to know that you view Fortune Play as a trustworthy and enjoyable place to play.
We understand that it can be frustrating when luck doesn't go your way, and we appreciate your balanced perspective. Thank you for recognizing that every gaming experience is different and for highlighting the aspects of the platform you've enjoyed.
We truly appreciate your support and wish you the very best of luck in your future sessions.
Best regards,
The Fortune Play Team
I was always in contact with live…
I was always in contact with live support to know if i was doing something wrong/against the rules, i won some money with the free bet, i was told by the live support my wagering of the bonus was complete and i could withdraw, i withdraw and its cancelled, i send my documents and the after two days of no response they close my account with all the winnings, now the live support doesnt do nothing, they dont specify what was the reason of closing my account or nothing, typical scam casino
14 de junio de 2026
Opinión espontánea
Respuesta de Fortuneplay
Hello Pablo,
Thank you for sharing your experience. We're sorry to hear that you were left feeling frustrated by the outcome of your withdrawal request and account review.
We understand that this situation can be particularly disappointing when you have been in contact with support throughout the process. Please note that withdrawals, bonus activity, and account verification are subject to review in accordance with our Terms & Conditions and security procedures. In some cases, additional checks may result in restrictions or account actions being applied.
We also understand your concerns regarding communication and the lack of clarity surrounding the decision. If you would like further information about your case, please contact our support team at [support@fortuneplay.com], and they will review your inquiry in more detail.
We appreciate your feedback and regret that your experience did not meet your expectations.
Best regards,
The Fortune Play Team
the mid-week reload bonuses keep things…
the mid-week reload bonuses keep things highly exciting.. they give my bankroll a nice, reliable boost just in time for the new slot game releases
10 de junio de 2026
Opinión espontánea
Respuesta de Fortuneplay
Hello Peter,
Thank you for the wonderful feedback! We are thrilled to hear that our mid-week reload bonuses are keeping things highly exciting for you.
We love giving our players a reliable boost right when they need it, and it is fantastic to know that it helps you jump straight into action with our new slot game releases.
Thank you for playing at Fortune Play, and we wish you the best of luck as you explore all the latest titles with your boosted bankroll!
Best regards,
The Fortune Play Team
Perfekt yes
31 de mayo de 2026
Respuesta de Fortuneplay
Hello Melanie Stöckigt,
Thank you for your review!
We're delighted to hear that you had a positive experience with Fortune Play. Your feedback is greatly appreciated, and we're glad that everything met your expectations.
Thank you for choosing Fortune Play, and we hope to continue providing you with an enjoyable experience.
Best regards,
The Fortune Play Team
Ich habe einen Bonus genutzt
Ich habe einen Bonus genutzt, die Umsatzbedingungen erfüllt und anschließend 80 € zur Auszahlung beantragt. Nach etwa zwei Tagen wurde die Auszahlung abgelehnt. Laut Support gilt für den Bonus ein maximales Gewinnlimit, weshalb 30 € meines Guthabens einfach beschlagnahnt wurden, obwohl ich den Bonus bereits umgesetzt hatte. Die Bonusbedingungen sind für mich überhaupt nicht transparent und ich kann nur jedem abraten hier zu Spielen
9 de junio de 2026
Opinión espontánea
Respuesta de Fortuneplay
Hallo Benjamin,
vielen Dank für dein Feedback. Es tut uns leid zu hören, dass du mit dem Ergebnis deiner Auszahlungsanfrage unzufrieden warst.
Wir verstehen, dass Situationen im Zusammenhang mit bonusbezogenen Auszahlungen frustrierend sein können, insbesondere wenn der endgültige Betrag von den Erwartungen abweicht. Bonusangebote können zusätzliche Bedingungen beinhalten, wie beispielsweise maximale Auszahlungslimits, die sich auf den zur Auszahlung verfügbaren Betrag auswirken können.
Wir schätzen Ihre Anmerkungen zur Klarheit der Bonusbedingungen, da uns eine klare und transparente Kommunikation sehr wichtig ist. Wenn Sie weitere Informationen zu Ihrem konkreten Fall wünschen, wenden Sie sich bitte an unser Support-Team unter [support@fortuneplay.com]. Dort hilft man Ihnen gerne weiter.
Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen.
Mit freundlichen Grüßen,
das Fortune Play Team
So easy to deposit but so difficult to…
So easy to deposit but so difficult to withdraw your winnings, i don't recommend this game. They will just take your money.
I already submitted all the requirements for the verification still they don"t want to release the winnings.
I guess all the bad reviews were right. Never again.
5 de junio de 2026
Opinión espontánea
Respuesta de Fortuneplay
Hello Leftyhand,
Thank you for sharing your feedback. We're sorry to hear that you're dissatisfied with your experience.
We understand that waiting for a withdrawal, especially after completing the verification process, can be frustrating. Please note that verification and withdrawal requests are reviewed as part of our standard security procedures to help ensure the safety of all player accounts and transactions.
If your case is still pending or if you would like further clarification regarding the status of your withdrawal, we encourage you to contact our support team at [support@fortuneplay.com](mailto:support@fortuneplay.com). They will be happy to review your account and provide more information.
We appreciate your patience and thank you for bringing your concerns to our attention.
Best regards,
The Fortune Play Team
the information on this casino site is…
the information on this casino site is organized well,, clearing the doubts before signing in
5 de junio de 2026
Opinión espontánea
Respuesta de Fortuneplay
Hello Pania,
Thank you for your feedback! It is great to hear that you found the information on our site well-organized and that it helped clear up your questions before you even signed in. We believe in providing a transparent and easy-to-navigate platform so our players can get started with complete confidence.
Thank you for choosing Fortune Play, and we hope your first gaming sessions are incredibly fun and rewarding!
Best regards,
The Fortune Play Team
I received free spins as a bonus and…
I received free spins as a bonus and had a great time using it. The games were engaging, and seeing the bonus grow made the experience even more enjoyable. Everything was smooth and entertaining, and I’m already looking forward to my next visit.
3 de junio de 2026
Opinión espontánea
Respuesta de Fortuneplay
Hello Anna Knight,
Thank you for your review. We are happy to hear that you had a great time using your free spins bonus and enjoyed watching your bonus grow. Keeping your experience smooth, engaging, and entertaining is always our goal.
Thank you for playing at Fortune Play, and we look forward to welcoming you back for your next visit. Best of luck in your sessions!
Best regards,
The Fortune Play Team
Great games but it's a bet big win big…
Great games but it's a bet big win big ,but if i can't win in $50 i go
31 de mayo de 2026
Respuesta de Fortuneplay
Hello Zacura,
Thank you for sharing your feedback!
We're glad to hear that you're enjoying the game selection at Fortune Play. We understand that every player has their own approach and budget when it comes to gaming, and we appreciate you giving our platform a try.
We hope you'll continue to find games that suit your style, and we wish you an enjoyable experience whenever you visit.
Best regards,
The Fortune Play Team
Absolute fabulous Casino
Absolute fabulous Casino. Has all it takes for a good Casino experience
31 de mayo de 2026
Respuesta de Fortuneplay
Hello M.,
Thank you for your review. We are happy to hear that you are having a great experience and that our platform has everything you look for in an online casino.
Thank you for choosing Fortune Play, and we wish you the best of luck in your sessions!
Best regards,
The Fortune Play Team
UPDATE vom 02.06.2026: Kundenservice eine absolute Farce – Nur vorgefertigte Textbausteine statt Prüfung!
Nachdem mir der Support öffentlich auf Trustpilot geheuchelt hat, ich solle den Fall per E-Mail an das „leitende Sportwetten-Team“ zur erneuten Prüfung schicken, kam nun die Antwort. Das Ergebnis ist an Lächerlichkeit kaum zu überbieten.
Es wurde sich nicht ein einziges Mal mit meinen lückenlosen Beweisen (Screenshots des fehlerhaften plattforminternen Tickers mit dem erfundenen Tor) befasst. Stattdessen schickt man mir eine standardisierte Copy-Paste-E-Mail mit Auszügen aus den AGB, dass Live-Daten „nur zu Informationszwecken“ dienen und man „alternative Informationsquellen“ nutzen solle.
Merkt ihr eigentlich selbst, wie absurd das ist? Ich HABE alternative Quellen genutzt und den Fehler bemerkt! Euer eigenes System hat aber wegen EURES falschen Tickers die Cash-Out-Funktion für die Kunden manipuliert und blockiert.
Hier wird Kundentäuschung mit System betrieben. Fehlerhafte Technik auf der Plattform wird stur ignoriert und der Schaden einfach auf den Kunden abgewälzt. Die öffentliche Antwort hier auf Trustpilot war reine Image-Kosmetik – hinter den Kulissen wird man eiskalt mit Standard-Mails abgespeist. Bleibe definitiv bei 1 Stern und rate jedem dringend von diesem Anbieter ab!
30 de mayo de 2026
Opinión espontánea
Respuesta de Fortuneplay
Hallo Adrian S.,
wir bedauern Ihre Unzufriedenheit bezüglich dieser beiden Vorfälle zutiefst und nehmen Ihre technischen Bedenken sehr ernst.
Was den ersten Vorfall betrifft, entschuldigen wir uns für die technische Verzögerung bei der Gutschrift Ihrer Gratiswette. Wir sind uns bewusst, dass das richtige Timing für Wettstrategien entscheidend ist, und bedauern die dadurch entstandenen Unannehmlichkeiten.
Was den zweiten Vorfall betrifft, beachten Sie bitte, dass wir zwar nach größtmöglicher Genauigkeit streben, es bei der Anzeige von Live-Daten jedoch gelegentlich zu technischen Synchronisationsverzögerungen kommen kann. Gemäß unseren Sportwetten-Bedingungen dienen Live-Spielstatistiken ausschließlich zu Informationszwecken. Die Cash-Out-Funktion ist ein dynamisches, optionales Tool, dessen Verfügbarkeit während eines Live-Spiels zu keinem Zeitpunkt garantiert werden kann, und alle Wetten werden letztendlich auf der Grundlage des offiziellen Endergebnisses abgerechnet.
Wir möchten sicherstellen, dass Ihr Fall umfassend geprüft wird. Bitte senden Sie Ihre Kontodaten und Screenshots direkt an support@fortuneplay.com, damit unser leitendes Sportwetten-Team dies für Sie erneut prüfen kann.
Mit freundlichen Grüßen,
das Fortune Play Team
I'm really happy with this casino
I'm really happy with this casino. There are many fun slots, and they often give free spins and bonus. Withdrawals are fast, and I have never had any issues cashing out. The support staff are helpful and quick to respond. One of my favorite features is being able to play with either bonus funds or real money.
28 de mayo de 2026
Opinión espontánea
Respuesta de Fortuneplay
Hello Lachlan,
Thank you for the wonderful review! We are absolutely thrilled to hear that Fortune Play has become one of your favorite platforms.
It is fantastic to know that you are enjoying our wide selection of fun slots, frequent free spins, and bonuses. We work hard to ensure that withdrawals are fast and completely hassle-free, and we are glad our helpful support team has been there to provide quick responses whenever needed. We are also delighted that you enjoy the flexibility of playing with both bonus funds and real money!
Thank you for your support, and we wish you the absolute best of luck in your next sessions!
Best regards,
The Fortune Play Team
Respuesta de Fortuneplay
Hello Alexander Kilian,
Thank you for the wonderful review! We are so glad to hear that you find Fortune Play to be a good site and that you are enjoying our many bonuses.
Providing a great platform with exciting promotions for our players is exactly what we aim for, so your positive feedback means a lot to us.
Thank you, and we wish you the absolute best of luck in your next sessions!
Best regards,
The Fortune Play Team
Am 11.05.26 Auszahlung genehmigt , keine Auszahlung
Am 11.05.26 Auszahlung beantragt, natürlich die ganzen 72stunden ausgenutzt das ich abbreche und verspiele.am 15.05.26 wurde mir bestätigt das mein Antrag genehmigt wurde und Ausgezahlt ist, jetzt 22.05.26 also genau 1Woche später ist das Geld immer noch nicht drauf. Also anscheinend wollen die mich veräppeln.
22 de mayo de 2026
Opinión espontánea
Respuesta de Fortuneplay
Hallo Daniel,
wir verstehen Ihre Enttäuschung und entschuldigen uns aufrichtig für die Verzögerung. Ihre Auszahlung wurde zwar bereits am 15. Mai von uns genehmigt und bearbeitet, doch die Überweisungsdauer kann je nach Zahlungsanbieter und Bankensystem variieren.
Seien Sie versichert, dass es sich hierbei nicht um einen Betrugsversuch handelt und Ihr Geld nicht einbehalten wird. Wir empfehlen Ihnen dringend, sich mit Ihren Kontodaten an unseren Kundensupport unter support@fortuneplay.com zu wenden, damit wir die Angelegenheit umgehend prüfen, den Transaktionsstatus überprüfen und Ihnen einen Zahlungsreferenzcode zur Verfügung stellen können, mit dem Sie die Überweisung bei Ihrer Bank nachverfolgen können.
Wir danken Ihnen für Ihre Geduld und möchten Ihnen so schnell wie möglich bei der Lösung dieses Problems helfen.
Mit freundlichen Grüßen,
das Fortune Play Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.