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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Bought half coated chocolate cookies from supermarket, as were on special offer. When opened pack at home, WoW what a disappointment. Only 7 biscuits 🍪 in the pack. The plastic container inside, is e... Ver más

Valorada con 1 estrellas sobre 5

Unfortunately I had to pick a star they didn't have a moon 🌚 option , ignored over stale in date biscuits for a month 8 emails blanked . But when I would email from a new address they would respond i... Ver más

Valorada con 1 estrellas sobre 5

I have to agree with other reviewers about feeling ripped off. In each layer there are no fewer than 5 single biscuits and a maximum of 2 biscuits elsewhere. Yes, it does feel like a con, so much pa... Ver más

Valorada con 1 estrellas sobre 5

Last year I bought several boxes of Foxes biscuits, every single box was stale and the biscuits had gone soft. Today I opened a pack of Golden Crunch biscuits and yet again they are soft and inedible... Ver más

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1,4

Muy malo

TrustScore: 1.5 sobre 5

164 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,4

Todas las opiniones

(164)

26 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Please stop shrinkflation and hoping…

Please stop shrinkflation and hoping the consumer won't notice, we do and we vote with our feet. Latest example 'foxs fabulous milk chocolate cookies' noticeably smaller in diameter and fewer per pack despite the pack being the same size.

12 de mayo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Shrinkflation at its worst

Shrinkflation at its worst. Massive packaging that weighs nothing, barely any biscuits inside and notably worse quality than a generic supermarket brand. I won't be buying fox's again and I suspect they are the latest victim of venture capitalists buying a reputable brand and driving them in to the ground while giving themselves fat bonuses.

16 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Fox’s Indulgent Centre Cookies

I bought some Fox’s Indulgent Centre cookies, they looked nothing like the picture on the pack, they were thin with no chocolate chips and very little filling, I will not be wasting my money on them again.

3 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awful

I was given a tin of these recently. They looked lovely on the lid. They were mediocre. Too sweet with a very odd flavour. And very few in the box that was mainly plastic wrapping. If they had been delicious I would have been disappointed but as they were pretty horrible I shan't be eating them anyway. £21 for this rubbish, apparently. . Could have got a really dellcious box of chocolates for that amount.

2 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Less for our money.

Have be buying Fox's half coated milk chocolate Cookies for ever. There used to be 9 cookies per packet three in each compartment, then you changed the plastic container to two compartments now it's one
compartment which contains 7 biscuits. Weeks later the size of the cookies was smaller biscuit size. Still £2 a packet. You think people do not notice this but I have friends who are complaining to. I will only buy now when there on special offer. Being a widowed pensioner these were my weekly treat, no longer. So disappointed.

17 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very disappointed

Very disappointed
They sell pictures instead of real products inside the package
The costumer should see exactly what it’s inside the package not to guess what it is and after to be disappointed.
Very tricky marketing

14 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Rip off biscuits

Rip off biscuits. Never buying Foxes again. The packets are mainly plastic and the biscuits are flat and taste terrible. They used to be a Premium brand but now bought out and ruined.

17 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Absolutely stunned to see the negative…

Absolutely stunned to see the negative reviews here. Fox's biscuits are the premium biscuit on the UK market and would easily beat out most premium biscuit options. I appreciate if you are looking to fill the tin then they are a little dear, so you would go for a hobnob or pack of custard creams, but for the times you are looking for a little more flavour and esteem in your sweet treat I would put them above M&S cookies for quality and flavour.

5 de febrero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

What a disgusting rip off

What a disgusting rip off. Biscuits are isolated with so much air and plastic they have gone stale 5 months before their sell by date. I expected that the large box was deceiving, but this must exceed acceptable trading standards. Definitely won’t buy again.

29 de diciembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

What a bloody rip off!

What a bloody rip off!

Family selection of biscuits for Christmas, cost £4.50 on offer and most selections had 1 biscuit with plastic heightened underneath it, absolutely appauling and i will not be buying again

27 de diciembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Fox’s classic selection used to come in…

Fox’s classic selection used to come in a tin. Now they come in a cheap box and plastic wrapping so upon opening they are all soft. The biscuits seemed to have shrunk and they taste nothing like they did only several years ago. Never buying again

27 de diciembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Fox’s Classic biscuit selection SOFT!

Fox’s Classic biscuit selection we bought for xmas were soft! Very disappointing and won’t buy again. First layer were all soft as soon as opened. The second layer were ok on the first day we opened them but went soft by the next day! Terrible!

23 de diciembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Criminal

"Fabulous choclatey Biscuit selection"
A disgusting deliberate attempt to deceive and con people with a tin of biscuits that is mainly plastic and air - surely there must be some law where charges can be brought against this bunch of rip-off crooks!

26 de diciembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Felt ripped off and won't be buying Fox's again

As a new customer to Fox's I thought I'd give the Classic Biscuit Selection box a try.

Whilst the biscuits were ok, I felt totally ripped off by Fox's Biscuits. The box looked like it contained a large quantity of biscuits but on opening, there was more plastic packaging within the box than there were biscuits. There were two layers and a large quantity of the selection was just one biscuit per layer.

Obviously a choice by marketing to try to sell more boxes, but a poor choice, as I won't be buying from Fox's Biscuits again.

22 de diciembre de 2023
Opinión espontánea

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