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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Bought half coated chocolate cookies from supermarket, as were on special offer. When opened pack at home, WoW what a disappointment. Only 7 biscuits 🍪 in the pack. The plastic container inside, is e... Ver más

Valorada con 1 estrellas sobre 5

Unfortunately I had to pick a star they didn't have a moon 🌚 option , ignored over stale in date biscuits for a month 8 emails blanked . But when I would email from a new address they would respond i... Ver más

Valorada con 1 estrellas sobre 5

I have to agree with other reviewers about feeling ripped off. In each layer there are no fewer than 5 single biscuits and a maximum of 2 biscuits elsewhere. Yes, it does feel like a con, so much pa... Ver más

Valorada con 1 estrellas sobre 5

Last year I bought several boxes of Foxes biscuits, every single box was stale and the biscuits had gone soft. Today I opened a pack of Golden Crunch biscuits and yet again they are soft and inedible... Ver más

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1,4

Muy malo

TrustScore: 1.5 sobre 5

164 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,4

Todas las opiniones

(164)

26 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

So disappointing to open what looks…

So disappointing to open what looks like a decent tin of biscuits to find more plastic packaging than biscuits inside! Another example of shrinkflation, very sad to see what used to be a reputable brand heading this way.

31 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

So its Christmas apart from other…

So its Christmas apart from other things i bought a box of foxs classic biscuits not that cheap looked nice on box happy days opened them not only more packaging than biscuits but out off 4 biscuits we tried 3 tasted stail not happy will never buy again if you took as much pride in your biscuits as you do in your packaging maybe you will get better reviews

31 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Total rip off

Total rip off. About 80 percent packaging and 20 per cent biscuit. Do not buy.

I really hope whoever is running Fox's now takes a serious look at these reviews. Your product has fallen so far that you should not be using Foxes name for your shoddy sub standard offering.

27 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolutely saddening.!

Absolutely shocking .!! Yet another ripoff.!! My family has always had Fox’s biscuits especially at Xmas.. but it’s just shocking to see how little biscuits you get.. and some only 1 per layer.!! Ripped off yet again.!!

27 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

For Christmas I was bought the fox's…

For Christmas I was bought the fox's classic biscuit selection, AND to be honest I thought I was eating some 'cheap box of biscuits as they have none of the flavours that fox biscuits used to have, I remember getting a selection box from foxes about 12 years ago and they were beautiful, this doesn't even resemble foxes biscuits, absolute joke never again will I buy their biscuits 'they should be ashamed and boycotted for that it's a travesty how they've murdered that brand.

24 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

The packaging was excellent

The packaging was excellent, try putting some biscuits in next time. The minimal approach to content has forced me into taking an early consideration of my diet ahead of the annual new year failure.

22 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Unusable vouchers

Unusable vouchers

Sent me some vouchers as an apology for poor product quality but no store will take them. Caused much embarrassment at the checkout!

10 de diciembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

All plastic packaging and no flavour

Fox's Classic biscuit selection.

Where are the biscuits - it's all plastic packaging and where has the flavour gone - bland sugary nothingness?

There is more packaging in each box - single biscuits suspended in clear plastic. Not only is all this packaging bad for the environment but it is also misleading. Also, the biscuits have lost all flavour and just taste of sugar.

Not what they used to be.

24 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Excessive packaging and very little product.

I have to agree with other reviewers about feeling ripped off. In each layer there are no fewer than 5 single biscuits and a maximum of 2 biscuits elsewhere. Yes, it does feel like a con, so much packaging and very little product. We won’t buy these again and will actively encourage others to think twice before purchasing.

9 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

A company that no longer cares

A company that no longer cares. After 50 years of eating Foxes Burtons biscuits (of varying makes and products) I am no longer buying having purchased 4 packs of flavourless, bland Jammie Dodgers that made both my daughter and I unwell. Contacted Foxes who did the bare minimum to apologise, didn’t give a monkeys and gave no explanation as to why the purchased product tasted so off and made us unwell. Finally sent us an poxy voucher worth less than the biscuits cost us! Despite emails back-and-forth I have now given up and have subsequently now given up my custom for any of their products also. All pride in their product has gone and quite honestly you are paying over the odds for what is now essentially rubbish. Buy supermarket own products, they are usually much cheaper and taste better in most cases.

1 de octubre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Tasteless and disappointing

I thought I would treat myself today when I saw Fox's Viennese biscuits in my local shop. I used to adore these, with their crunchy biscuit sndwiched with creamy choc centre. They were delicious.
Well, what a wholly disappointing experience it was. They are now paler in colour, powdery and completely tasteless! And no, it is not my imagination or poor memory - they are now quite horrible and I will not be buying them again. I was curious as to what had happened to this old favourite so did some research. Guess what I found - the company has been taken over, which was what I suspected.
So, another lovely product confined to history and just a faint memory on my tastebuds.
To say I'm disappointed would be to understate this sad and sorry experience. Shame on you. 😢

1 de agosto de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

All of fox's biscuits, taste stale!

I have brought a few different fox's products lately, every one of them taste stale! It's so disappointing as they were always the best! Biting in to a biscuit that has the word crunch in the name, only to find out that it has no crunch at all is the worst!! I have to say, that I've given them enough chances, and I will not be giving them another!! Zero stars

7 de julio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Our family have always loved Golden…

Our family have always loved Golden Crunch Creams. To our dismay they have shrunk in size. Disintegrate getting them out of the packet, crumbs everywhere when you bite into what's left. Totally disappointed with this product. Fox's need to get their act together and stop ripping consumers off.

2 de julio de 2024
Opinión espontánea

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