AVOID. Total scam. Bought though the website, was sent tracking details via Royal Mail but no parcel was sent so tracking was never updated past “we’re expecting it” tried contact through various ave... Ver más
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Consulta las opiniones de los clientes
Manque se transparence et cache des clauses. Poste canada doit nous faire payer des frais d'importation de 25$ pour recevoir le.colis, alors que nous avons déjà payé la livraison à la compagnie.... Ver más
DO NOT BUY!!! outrageously bad service, not giving back money when you deny the shipment because of import charges. with those i would pay €60 for a freaking card game. cancerous dropshipping... Ver más
La empresa ha respondido
I'm a freaky guy, but also a busy one, and so my original product got lost somewhere on delivery, with myself not being able to pick it up on time. Needless to say, my local delivery service wouldn't... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Freak or Drink 😈 We Make The Naughtiest Drinking Games 🥰 200k+ Followers on TikTok 🌎 Worldwide Shipping 👇 Shop Our Games Below 18+ www.freakordrink.com
Información de contacto
44 wilbury way, SG4 0AP, Hitchin, Reino Unido
- hello@freakordrink.com
- www.freakordrink.com
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 42% de las opiniones negativas
Suele tardar más de 1 mes en responder
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
AVOID
AVOID. Total scam. Bought though the website, was sent tracking details via Royal Mail but no parcel was sent so tracking was never updated past “we’re expecting it” tried contact through various avenues. Contact form on the page with not response. I then found an email link, clicked on this sent me straight to me email but to my horror somehow they have set it up to send emails to a different company (Oodie). I don’t know how they are getting away with this. I’ve not flagged with bank who are investigating
10/10
10/10
Delivery was fast, I bought the drinking chocolate & the red game. Tried both on date night, I wasn’t let down at all.

Respuesta de freakordrink.com
DO NOT BUY!!!
DO NOT BUY!!!
outrageously bad service, not giving back money when you deny the shipment because of import charges. with those i would pay €60 for a freaking card game.
cancerous dropshipping parasites and getting rich over other peoples backs.
should be ashamed and banned from ever selling anything online again 😠

Respuesta de freakordrink.com
Manque se transparence et cache des…
Manque se transparence et cache des clauses. Poste canada doit nous faire payer des frais d'importation de 25$ pour recevoir le.colis, alors que nous avons déjà payé la livraison à la compagnie.
Lorsque communiqué à la compagnie, ils disent que c'est de notre responsabilité.
There's a lack of transparency and hidden clauses. Canada Post is charging us $25 in import fees to receive the package, even though we've already paid the shipping company. When we contacted the company, they said it was our responsibility.
I’m extremely disappointed with my…
I’m extremely disappointed with my experience ordering from Freak or Drink.
I placed my order before the advertised “last day to order to receive by Valentine’s Day” specifically to ensure it would arrive on time. Shortly after purchasing, I received a tracking number, however, it has never updated past “label created.”
After hearing nothing, I emailed their customer service and it took five days to receive a response. They told me the parcel had left their warehouse. Concerned, I contacted the shipping company directly, and they confirmed they have not received the item.
They have now said they’ve opened an investigation into the missing parcel, but given the lack of updates and conflicting information so far, I don’t have much confidence that this will be resolved quickly, if at all.
At this point, it’s clear I will not be receiving my order in time for Valentine’s Day, despite ordering within the timeframe they promoted. I understand delays can happen, but misleading shipping timelines and poor communication ,especially for time-sensitive purchases, are incredibly frustrating.
Very disappointing experience overall. I will change this reveiw if a miracle happens..
I ordered The Naughtiest Drinking Games…
I ordered The Naughtiest Drinking Games for around €30, expecting a fun party game. Unfortunately, I haven’t even received the product yet — and I’m already extremely disappointed.
To my surprise, I was informed that I have to pay €17.35 in customs/clearance fees to ship this product to the Netherlands. That’s more than half the price of the game itself. This was not clearly communicated upfront during the purchase.
To make matters worse, the return policy is also not communicated honestly or transparently. If you decide not to accept the package, you will still be charged additional fees. This feels extremely unfair and misleading, especially when the extra costs only become clear after your order is already on its way.
Paying nearly €50 in total for a simple drinking game is absolutely ridiculous. I can’t comment on the quality of the product yet, but based on this experience alone, I strongly recommend that anyone in the EU think twice before ordering.
In short: read very carefully what you are buying. This product is definitely not worth the money, and the lack of clear communication makes the whole experience frustrating and disappointing.
Buyer beware. ⚠️

Respuesta de freakordrink.com
UPDATED! Scam Company do NOT order from
UPDPATED. Turns out not a scam company. Did eventually get resolved after this review and filing charge back with the bank. Turns out my original parcel got lost and all my emails went to spam. Product revieved and refunded. Still 1 star as its taken 2 months to resolve. But they are at least not a scam.
"This company is a scam. They will not send you your item. I have contacted them several times. First email was replied almost immediately to say my order was being shipped today. This was a week ago and still nothing. Since then I have tried to contact several more times and have requested my order be cancelled and they will not reply to any contact. "
Order total was €46.95 including €0.00…
Order total was €46.95 including €0.00 taxes. Upon delivery to Germany, €16.42 import fees were charged. These costs were not clearly disclosed during checkout. Product is fine, but buyers should be aware of this.

Respuesta de freakordrink.com
Moderner Scam
Moderner Scam. Werben mit freier Lieferung, verschweigen aber mit dem Standort Niederlande, dass ihr Sitz in UK ist. Auf die Bestellung fallen also nochmal etwa 30 Euro Einfuhrgebühren an. Rückversand macht dadurch natürlich keinen Sinn mehr, da man diese ebenfalls selbst tragen muss. Der Händler weiß das und führt den Kunden hier bewusst in die Irre.

Respuesta de freakordrink.com
Very helpful customer service
Very helpful customer service. Fast assistance and resolution! Amazing products with lots of fun 🤩

Respuesta de freakordrink.com
Ordered several things from them and…
Ordered several things from them and paid $26 dollars shipping which is outrageous and then took just as long as their slow shipping and when I got my order they just threw it in a bag and stuck a shipping label on it… didnt even put a receipt in with it. To add to that I didnt even get everything I ordered and i said well Id like to get what I ordered and you could atleast refund my shipping cost since it took longer and I didnt even get everything and they told me they would not refund me… I wouldnt even bother with this company. Company os not worried about customer satisfaction and quality. This has turned out to be a huge pain having to email back and forth every day for a week and still havent done anything.
After reading the reviews on the…
After reading the reviews on the delivery and people saying it's a scam I can confirm that it is not a scam and I have received my items within a week no issues at all ..can't wait try the games out 😁
Do not order
Do not order! Seller is intentionally vague over shipping times and import duties.
Ordered the product as a gift in early feb, unfortunately it took over 2 weeks to ship and was too late for the birthday. After the package got sent back they quoted me a 50% restocking fee. Never had such a bad online shopping experience.
They care
They shipped my package to the Netherlands, but unfortunately, it got lost along the way. I reached out to their team for advice, and these incredibly kind and downright amazing people didn’t just offer help—they sent me a brand-new order! It arrived safely this time, and I couldn’t be happier.
The games themselves?
Absolutely fantastic! They take the pressure off, keep everything going smoothly, and make for an awesome experience.
Highly recommend!"
Thank you for your awesomeness
There are 15 euro customs fees
Ordered for €36. Received a message from the local carrier (PostNL) requesting an additional €15 in customs fees.
If you don’t accept the package or want to return it, you'll still be charged for the return shipping - so keep in mind: it’s not €36, but €51.
Quick contact and helpful
The customer service was outstanding. The helped me track my package to it's final destination that to post office misplaced.
SCAM
Ordered this game in beginning of February, quoted 8 days max for delivery. Sitting mid March and still hasn’t arrived. I have asked for a refund multiple times as it’s been “in transit” for a month at this point.
They told me they couldn’t refund me. Told me if there was no shipping update by March 8, they would send another shipment. Just got a reply today that they shipped my new shipment and sent a tracking number.
It’s the same tracking number from my initial shipment. This place is a SCAM.
Never recieved the game
Ordered on the 11th of February, still never have seen my order. No effort whatsoever to reach out or help me as a client. Terrible service.

Respuesta de freakordrink.com
Don't
Ordered for 35 euro's on 29 January. There was valentines promotion but I only got a message from PostNL on 15 February with the question if I want to pay 15 euro taxes. I understand that I could've known this but why don't you tell it before people order? It's way overpriced and too late so I send it back and now I get an email that I can get a refund for 13 euro's. It's a shame, wouldn't recommend ordering here.

Respuesta de freakordrink.com
Spicy date night fun
I almost didn’t order because of some of these reviews, but I’m glad I did! Boyfriend loved it & he keeps asking when we can play again ;)

Respuesta de freakordrink.com
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