freakordrink.com Opiniones 

57
•
TrustScore: 2.5 sobre 5

2,5

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

AVOID. Total scam. Bought though the website, was sent tracking details via Royal Mail but no parcel was sent so tracking was never updated past “we’re expecting it” tried contact through various ave... Ver más

Valorada con 1 estrellas sobre 5

Manque se transparence et cache des clauses. Poste canada doit nous faire payer des frais d'importation de 25$ pour recevoir le.colis, alors que nous avons déjà payé la livraison à la compagnie.... Ver más

Valorada con 1 estrellas sobre 5

DO NOT BUY!!! outrageously bad service, not giving back money when you deny the shipment because of import charges. with those i would pay €60 for a freaking card game. cancerous dropshipping... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I'm a freaky guy, but also a busy one, and so my original product got lost somewhere on delivery, with myself not being able to pick it up on time. Needless to say, my local delivery service wouldn't... Ver más

La empresa ha respondido

Información sobre la empresa

Escrito por la empresa

Freak or Drink 😈 We Make The Naughtiest Drinking Games 🥰 200k+ Followers on TikTok 🌎 Worldwide Shipping 👇 Shop Our Games Below 18+ www.freakordrink.com


Información de contacto

2,5

Malo

TrustScore: 2.5 sobre 5

57 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 42% de las opiniones negativas

Suele tardar más de 1 mes en responder

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

2,5

Todas las opiniones

(57)

9 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

AVOID

AVOID. Total scam. Bought though the website, was sent tracking details via Royal Mail but no parcel was sent so tracking was never updated past “we’re expecting it” tried contact through various avenues. Contact form on the page with not response. I then found an email link, clicked on this sent me straight to me email but to my horror somehow they have set it up to send emails to a different company (Oodie). I don’t know how they are getting away with this. I’ve not flagged with bank who are investigating

26 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

10/10

10/10
Delivery was fast, I bought the drinking chocolate & the red game. Tried both on date night, I wasn’t let down at all.

4 de mayo de 2026
Opinión espontánea
Logotipo de freakordrink.com

Respuesta de freakordrink.com

Hello Mr Singh,
We are so happy you enjoyed your date night :)

Valorada con 1 estrellas sobre 5

DO NOT BUY!!!

DO NOT BUY!!!

outrageously bad service, not giving back money when you deny the shipment because of import charges. with those i would pay €60 for a freaking card game.

cancerous dropshipping parasites and getting rich over other peoples backs.

should be ashamed and banned from ever selling anything online again 😠

6 de abril de 2026
Opinión espontánea
Logotipo de freakordrink.com

Respuesta de freakordrink.com

Hello,

I am sorry that you was not aware of the import duties to the EU. This is stated at checkout and in our shipping policy. If you want, you might also contact us at hello@freakordrink.com so we can discuss this in closer detail and resolve the issue.

Valorada con 1 estrellas sobre 5

Manque se transparence et cache des…

Manque se transparence et cache des clauses. Poste canada doit nous faire payer des frais d'importation de 25$ pour recevoir le.colis, alors que nous avons déjà payé la livraison à la compagnie.

Lorsque communiqué à la compagnie, ils disent que c'est de notre responsabilité.

There's a lack of transparency and hidden clauses. Canada Post is charging us $25 in import fees to receive the package, even though we've already paid the shipping company. When we contacted the company, they said it was our responsibility.

25 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I’m extremely disappointed with my…

I’m extremely disappointed with my experience ordering from Freak or Drink.
I placed my order before the advertised “last day to order to receive by Valentine’s Day” specifically to ensure it would arrive on time. Shortly after purchasing, I received a tracking number, however, it has never updated past “label created.”
After hearing nothing, I emailed their customer service and it took five days to receive a response. They told me the parcel had left their warehouse. Concerned, I contacted the shipping company directly, and they confirmed they have not received the item.
They have now said they’ve opened an investigation into the missing parcel, but given the lack of updates and conflicting information so far, I don’t have much confidence that this will be resolved quickly, if at all.
At this point, it’s clear I will not be receiving my order in time for Valentine’s Day, despite ordering within the timeframe they promoted. I understand delays can happen, but misleading shipping timelines and poor communication ,especially for time-sensitive purchases, are incredibly frustrating.
Very disappointing experience overall. I will change this reveiw if a miracle happens..

11 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered The Naughtiest Drinking Games…

I ordered The Naughtiest Drinking Games for around €30, expecting a fun party game. Unfortunately, I haven’t even received the product yet — and I’m already extremely disappointed.

To my surprise, I was informed that I have to pay €17.35 in customs/clearance fees to ship this product to the Netherlands. That’s more than half the price of the game itself. This was not clearly communicated upfront during the purchase.

To make matters worse, the return policy is also not communicated honestly or transparently. If you decide not to accept the package, you will still be charged additional fees. This feels extremely unfair and misleading, especially when the extra costs only become clear after your order is already on its way.

Paying nearly €50 in total for a simple drinking game is absolutely ridiculous. I can’t comment on the quality of the product yet, but based on this experience alone, I strongly recommend that anyone in the EU think twice before ordering.

In short: read very carefully what you are buying. This product is definitely not worth the money, and the lack of clear communication makes the whole experience frustrating and disappointing.

Buyer beware. ⚠️

2 de febrero de 2026
Opinión espontánea
Logotipo de freakordrink.com

Respuesta de freakordrink.com

Hi we’re sorry to hear about the frustration, but we do want to clarify that we aim for total transparency.

To ensure there are no surprises, we explicitly state that the customer is liable for local taxes and customs at the exact moment you select your shipping method, as well as in our T&Cs. These fees are set by the local government and carrier services, not by us.

Because we flag this before the order is finalized, we cannot be held responsible for government-mandated import costs. We appreciate the feedback and will continue to ensure these notices are impossible to miss.

Valorada con 1 estrellas sobre 5

UPDATED! Scam Company do NOT order from

UPDPATED. Turns out not a scam company. Did eventually get resolved after this review and filing charge back with the bank. Turns out my original parcel got lost and all my emails went to spam. Product revieved and refunded. Still 1 star as its taken 2 months to resolve. But they are at least not a scam.

"This company is a scam. They will not send you your item. I have contacted them several times. First email was replied almost immediately to say my order was being shipped today. This was a week ago and still nothing. Since then I have tried to contact several more times and have requested my order be cancelled and they will not reply to any contact. "

2 de febrero de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Order total was €46.95 including €0.00…

Order total was €46.95 including €0.00 taxes. Upon delivery to Germany, €16.42 import fees were charged. These costs were not clearly disclosed during checkout. Product is fine, but buyers should be aware of this.

8 de enero de 2026
Opinión espontánea
Logotipo de freakordrink.com

Respuesta de freakordrink.com

We explicitly state that the customer is liable for local taxes and customs at the exact moment you select your shipping method, as well as in our T&Cs. These fees are set by the local government and carrier services, not by us.

Because we flag this before the order is finalized, we cannot be held responsible for government-mandated import costs. We appreciate the feedback and will continue to ensure these notices are impossible to miss.

Valorada con 1 estrellas sobre 5

Moderner Scam

Moderner Scam. Werben mit freier Lieferung, verschweigen aber mit dem Standort Niederlande, dass ihr Sitz in UK ist. Auf die Bestellung fallen also nochmal etwa 30 Euro Einfuhrgebühren an. Rückversand macht dadurch natürlich keinen Sinn mehr, da man diese ebenfalls selbst tragen muss. Der Händler weiß das und führt den Kunden hier bewusst in die Irre.

15 de octubre de 2025
Opinión espontánea
Logotipo de freakordrink.com

Respuesta de freakordrink.com

Hi we are based in the UK and when you choose your shipping it states you will be liable for the duties and taxes your government will give you to pay. "PLEASE NOTE your order will be subject to DE import duty & taxes." We are nothing to do with this and any issues should be taken up with them. We state all of this in our shipping policy when you the customer should read before purchasing. We hope you enjoy getting drunk, wild & freaky!

Valorada con 5 estrellas sobre 5

Very helpful customer service

Very helpful customer service. Fast assistance and resolution! Amazing products with lots of fun 🤩

29 de septiembre de 2025
Opinión espontánea
Logotipo de freakordrink.com

Respuesta de freakordrink.com

Thank you so much! we hope you enjoyed getting drunk, wild & freaky! ;)

Valorada con 1 estrellas sobre 5

Ordered several things from them and…

Ordered several things from them and paid $26 dollars shipping which is outrageous and then took just as long as their slow shipping and when I got my order they just threw it in a bag and stuck a shipping label on it… didnt even put a receipt in with it. To add to that I didnt even get everything I ordered and i said well Id like to get what I ordered and you could atleast refund my shipping cost since it took longer and I didnt even get everything and they told me they would not refund me… I wouldnt even bother with this company. Company os not worried about customer satisfaction and quality. This has turned out to be a huge pain having to email back and forth every day for a week and still havent done anything.

7 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

After reading the reviews on the…

After reading the reviews on the delivery and people saying it's a scam I can confirm that it is not a scam and I have received my items within a week no issues at all ..can't wait try the games out 😁

10 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not order

Do not order! Seller is intentionally vague over shipping times and import duties.

Ordered the product as a gift in early feb, unfortunately it took over 2 weeks to ship and was too late for the birthday. After the package got sent back they quoted me a 50% restocking fee. Never had such a bad online shopping experience.

11 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

They care

They shipped my package to the Netherlands, but unfortunately, it got lost along the way. I reached out to their team for advice, and these incredibly kind and downright amazing people didn’t just offer help—they sent me a brand-new order! It arrived safely this time, and I couldn’t be happier.

The games themselves?
Absolutely fantastic! They take the pressure off, keep everything going smoothly, and make for an awesome experience.

Highly recommend!"

Thank you for your awesomeness

6 de marzo de 2025
Opinión espontánea
Valorada con 2 estrellas sobre 5

There are 15 euro customs fees

Ordered for €36. Received a message from the local carrier (PostNL) requesting an additional €15 in customs fees.

If you don’t accept the package or want to return it, you'll still be charged for the return shipping - so keep in mind: it’s not €36, but €51.

28 de marzo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Quick contact and helpful

The customer service was outstanding. The helped me track my package to it's final destination that to post office misplaced.

14 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

SCAM

Ordered this game in beginning of February, quoted 8 days max for delivery. Sitting mid March and still hasn’t arrived. I have asked for a refund multiple times as it’s been “in transit” for a month at this point.

They told me they couldn’t refund me. Told me if there was no shipping update by March 8, they would send another shipment. Just got a reply today that they shipped my new shipment and sent a tracking number.

It’s the same tracking number from my initial shipment. This place is a SCAM.

11 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Never recieved the game

Ordered on the 11th of February, still never have seen my order. No effort whatsoever to reach out or help me as a client. Terrible service.

11 de marzo de 2025
Opinión espontánea
Logotipo de freakordrink.com

Respuesta de freakordrink.com

Hello Midas,
Thank you for your order!
Once we dispatch all orders these are handed over to a third party delivery company who aims to deliver within a time frame, however sometimes these are estimates as delays can occur. Unfortunately, you ordered this to an airbnb which we would not recommend due to the delivery estimated. We are awaiting your response to our email regarding a resend to your home address. Once you contact us back we can get this resolved asap :)

Valorada con 1 estrellas sobre 5

Don't

Ordered for 35 euro's on 29 January. There was valentines promotion but I only got a message from PostNL on 15 February with the question if I want to pay 15 euro taxes. I understand that I could've known this but why don't you tell it before people order? It's way overpriced and too late so I send it back and now I get an email that I can get a refund for 13 euro's. It's a shame, wouldn't recommend ordering here.

3 de marzo de 2025
Opinión espontánea
Logotipo de freakordrink.com

Respuesta de freakordrink.com

Hello Yoeri,
Unfortunately, some European countries charge VAT on imports from the UK. We do make this clear to our customers in our shipping policy and at checkout that the customer is responsible to cover this.

Valorada con 5 estrellas sobre 5

Spicy date night fun

I almost didn’t order because of some of these reviews, but I’m glad I did! Boyfriend loved it & he keeps asking when we can play again ;)

14 de febrero de 2025
Opinión espontánea
Logotipo de freakordrink.com

Respuesta de freakordrink.com

Hello Hayley,
Thank you for your review :)
We are glad you had a great time playing!

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más