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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Brilliant, all very easy to order and flexible pay is a great option to pay in three months. Bought some Clarks boots which were fantastic and were exactly as advertised. Product was with me in a few... Ver más

Valorada con 1 estrellas sobre 5

Don’t expect a response from the customer service team. Whilst they like selling things Freemans appear to have an allergy to assisting customers, replying to enquiries or doing what they promise to.... Ver más

Valorada con 5 estrellas sobre 5

They gave me a £200 credit limit, I got a monitor for £99, and got it the next day. Very good. Speedy delivery. Low limit but, very good service. Will definitely be using it every month. 10/10... Ver más

Valorada con 4 estrellas sobre 5

I purchased item for a weekend away. It wasn’t delivered ‘next day’ - as sent via Evri - so Freemans apologised & immediately refunded the ‘next day delivery’ fee (brilliant). But, sadly, the item arr... Ver más

Información sobre la empresa

  1. Eventos y entretenimiento

Escrito por la empresa

Give them something to stare at. At Freemans we celebrate style. From every day to show-stopping, we provide affordable fashion & footwear for you and your family. Discover dazzling dresses, trendy tops, love-inducing lingerie and great gifts that they'll cherish, from well-known and loved brands. We'll make you look effortlessly stylish with head-turning fashion, beauty, electricals & homeware. Shop 1000's of items, with delivery direct to your door & free returns, at freemans.com.


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

25 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

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Valorada con 5 estrellas sobre 5

Excellent Service

A wide selection of items that I was searching for. Easy to order and excellent speedy service with a very simple returns process if needed, which I didn’t.

The items received were excellent quality and just as they appeared online.

18 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible customer service

Very unhappy with the service provided by Freemans. Two dresses were in stock when I ordered them and paid for next day delivery. They didn't turn up on time, so I checked my online account...only to find that my order had been cancelled, with absolutely no communication from Freemans. I then had to chase for a refund, which has yet to be received. Very poor.

20 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

It's always good to shop at…

It's always good to shop at freemans.co.uk Whatever you want there is a huge choice of goods. They are good prices for good quality items,and best of all, you can pay monthly.

18 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible experience!

Terrible experience!! Ordered and received items and returned all except one item. The returns didn’t show on my statement so I rang and they confirmed receipt and still didn’t show as a return which I didn’t notice until I received an invoice but couldn’t prove I had returned them and they have now sent my debt from items that I actually retuned to a debt recovery service despite me contacting them several times and filing a complaint !!! Be really careful if you return items their returns system is not good and the buyer ends up paying for their mistakes

20 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I’m extremely disappointed with this…

I’m extremely disappointed with this purchase. I ordered a 100ml Flowerbomb perfume from Freemans, and when I opened the box, the bottle was already damaged. The cap was broken, and worse, the atomiser didn’t work at all—completely unusable.

Normally, I would have returned it immediately, but I was in a rush preparing for a holiday and didn’t have time to deal with the return process. I had no choice but to take it with me. Thankfully, the spray system could be unscrewed, so I managed to use the perfume by opening the bottle manually—but that’s really not what you expect for such an expensive product.

For the price, this is simply unacceptable. Receiving a broken bottle and faulty spray right out of the box completely ruined the experience. I’m genuinely frustrated and disappointed, and based on this experience, I would not buy perfume from Freemans again.

Very poor quality control and a very disappointing purchase overall.

12 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

An absolute disaster

An absolute disaster. Ordered a set of pans. Nice and easy. Only for them to go missing in transit. Nobody contacted me to tell me the situation. I had to chat to a bloody robot only to be told they are on there way. Eventually got hold of Evri via another robot. Requested a call, got an email this morning saying they were looking into it. I Finally got back in touch with Freemans via the chat option and was told there being delivered on the 21st. They should have been here on the 17th. Total crap. I kicked off saying I wanted a new delivery tomorrow 20th. Let’s see what tomorrow brings..
1st time I’ve used Freemans, probably the last.. but if there was one good thing out of this. The price was very good.

19 de marzo de 2026
Opinión espontánea

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