Freeola & GetDotted Opiniones 

374
TrustScore: 4 sobre 5

4,1

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I can't rate Freeola (and the support team) highly enough. I reached out for advice to check I needed the equipment I was going to order and that it was possible for me to port my old number (as my h... Ver más

Valorada con 5 estrellas sobre 5

Great company! I've been a customer for several years. Always polite, approachable and very helpful. Special mention for the quality and speed of technical support. A breath of fresh air after the e... Ver más

Valorada con 3 estrellas sobre 5

Well, here we are in December, 6 months since my last review. Email Pro service has now been down again today for almost 10 hours due to a service/cable provider not having any or enough redundancy in... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Used to be reliable but for a paid for email service, two long outages in the last month is not acceptable. Status updates are laughably vague, how long it will take for “3rd party provider” to arrive... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Proveedor de Internet
  2. Proveedor de servicios de Internet
  3. Empresa de alojamiento web

Información proporcionada por diversas fuentes externas

Freeola is a UK internet service provider offering high-quality, low-cost internet services. Whether you're a business, club or family, setting up your website and email for everybody is easy. It costs just a few pounds each month with Freeola’s fast, reliable, unlimited services. We even include free email and unlimited web-site options with some of our products or broadband packages. In addition to web hosting and email on all of your devices, Freeola offers an easy-to-use website builder complete with unlimited hosting, a set of top-class internet security products and a worldwide webmail platform. Plus, don't miss our broadband connections without commitment, superfast broadband with unlimited data, and cheap domain names from GetDotted.com (part of Freeola).


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

374 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

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4,1

Todas las opiniones

(374)

23 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Over 10 happy years and counting.

I have been with freeola for over 10 years using thier hosting services. Every problem i have had, most due to my own inexperiance, they have been extremely helpful and swift in tjeir responce.
I would not hesitate to ecommend them.

6 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Freeload gives me a fantastic service

Freeload gives me a fantastic service. I have been a customer for many years and have always had great advice and service. Freeload host my email addresses and everything works incredibly well. Billing and payment is easy and domain renewal is a dream! Just what anyone would want from a domain host.

1 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

I've been using freeola email and services for more than 15 years. I've never had any issues that weren't fixed very promptly and politely. Great service, would recommend highly.

6 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Never disappointed.

I have dealt with Freeola and Get Dotted for about 25 years now and have never been disappointed with their products or services.

6 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ten years of great service.

I have been with Freeola for over ten years, on a few occasions I have had issues with the broadband connections related to the local wiring or exchange. Freeola have always been most helpful and effective in getting these problems fixed by BT -who are responsible for these issues.

The technical staff have been kind and understanding, explaining how to resolve re-booting the exchange and very speedy in getting larger issues such as overhead lines breaks resolved.

6 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Firs Class Service

As a long standing customer since the days of dial-up and later ISDN and now full fibre Freeola has always provided a first class service in every respect - especially customer service.

6 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Freeola's web hosting and email servers

I've been using Freeola's web hosting and email service for 17 years now and had an account with them for 2 years prior to that. They have resolved the very few technical issues I've had very quickly they turned out to be user errors, not faults with the system. I now run 3 websites through them with no problems at all

25 de julio de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

A great internet service provider

I have been with Freeola (previously part of Special Reserve) for getting on now for 28 years, and have always found them to provide a reliable Broadband and hosting service for a good price.

They are very helpful when needed and long may this continue. Just hoping they will be there for me when we all have to switch to digital voice :(

Keep up the good work!

6 de agosto de 2024
Opinión espontánea
Logotipo de Freeola & GetDotted

Respuesta de Freeola & GetDotted

Thank you very much indeed for your review and feedback. Freeola Voice is already available and we will be glad to help you through the transition from copper wire to VoIP when the time is right for you. We traded as a sister operation to Special Reserve Discount Club until 2005 when we became Freeola Limited.

Valorada con 5 estrellas sobre 5

Excellent and Professional Always

I have been using Freeola for at least 3 decades through different evolutions of websites both personal and business related... The service has been nothing less than excellent, technical issues have been resolved immediately and without any down time. Questions I have had with content or usability have had professional and free advice and made me feel totally confident in website management. I would and have reccomended Freeola often to colleagues and friends alike...

6 de agosto de 2024
Opinión espontánea

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