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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

This is a great juicer and really easy to use. The trash come out really dry so you know it’s extracting a lot of the juice from the fruit or vegetables which is also a good sign. It doesn’t have a lo... Ver más

Valorada con 5 estrellas sobre 5

Absolutely great product. Much more easier in every way than my previous one. Wanted to try Fridja after reading so many reviews which this product truly reflects. 100%recommend this to anyone who wan... Ver más

Valorada con 5 estrellas sobre 5

Hugest thanks to Fridja for pulling out the stops and rescuing us just as our F10 steamer stopped working just before my daughter's wedding (shout out to Joanne :) It's a great little steamer but wh... Ver más

Valorada con 5 estrellas sobre 5

I have been using my Fridja f2500 Self Feeding Whole Fruit Juicer for nearly 2 weeks making 5 juices a day and I am very pleased with it. It is very easy to use, creates a good amount of juice and is... Ver más

Información sobre la empresa

  1. Tienda de electrodomésticos
  2. Tienda de encimeras
  3. Comercio

Escrito por la empresa

Fridja is a British company that develops, retails and wholesales innovative home appliances since 2010! Our flagship products are clothes steamers and juicers. Many thanks for finding our TrustPilot profile!


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

264 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 1 semana

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Valorada con 1 estrellas sobre 5

Disappointing

I bought this juicer 4 months ago and enjoyed it things were going well but after using this machine to make some sorbet as it had advertised in the videos it broke . Customer service said I should have partially defrosted the items 🤷🏻‍♀️🤷🏻‍♀️ . So they won't fix it .
I will be replacing it with a better brand as it says it is a whole fruits juicer which it definitely cannot cope with, without getting clogged .
Disappointing customer service and repair services.

23 de febrero de 2026
Opinión espontánea
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Respuesta de Fridja

Hi Natasha,

We’re sorry to hear you’ve been disappointed.

When preparing sorbet or frozen fruit recipes in a slow juicer, the ingredients do need to be partially defrosted, as outlined in the handbook, to ensure the machine operates correctly and safely. Using fully frozen items can unfortunately place excess strain on the auger.

That said, we’re sorry this has been frustrating for you. If you would like us to review the situation again, please contact us directly with your order details and we’ll be happy to take another look.

Kind regards,
John
Team Fridja

Valorada con 5 estrellas sobre 5

full steam ahead

F10 is a really good steamer, not tried on cotton shirts but steamed jeans no problem. I've every faith it will steam cotton shirts just as well.
It was delivered quickly.

3 de febrero de 2026
Opinión espontánea
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Respuesta de Fridja

Hi Ali,

Thank you for your great review. We’re really pleased to hear the F10 handled your jeans with ease and that delivery was nice and quick.

We’re confident it will do a great job on cotton shirts too. Thanks again for sharing your experience.

Kind regards,
John
Team Fridja

Valorada con 5 estrellas sobre 5

Definitely recommend

Definitely recommend, works great

11 de febrero de 2026
Opinión espontánea
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Respuesta de Fridja

Hi Rene Raul,

Thank you very much for your review. We’re really pleased to hear everything is working well and that you’d recommend us.

We truly appreciate you taking the time to share your experience.

Kind regards,
John
Team Fridja

Valorada con 1 estrellas sobre 5

Poor handling of a faulty product and refusal to follow UK consumer law

I purchased the F66 multi air fryer oven from Fridja which has not cooked or heated food properly since purchase. I have followed the handbook instructions carefully and tested a range of foods, but results are consistently poor and unreliable. Due to this, the product has been barely used.
When I raised this as a fault, Fridja refused a refund unless the item was returned at my expense for inspection, stating that any refund would depend on whether they decided a fault existed. They also dismissed my reference to statutory rights by claiming the legal position was “not applicable”, and attempted to rely on their own terms and conditions instead.
Under the Consumer Rights Act 2015, goods must be of satisfactory quality and fit for purpose, and company policies do not override statutory law. A product does not need to be physically broken to be considered faulty if it fails to perform as a reasonable consumer would expect.
I found the tone of communication dismissive and the handling of the complaint disappointing, particularly given the clear legal framework that applies to faulty goods in the UK.
This review is not about preference or change of mind, it is about poor performance from the outset and how a legitimate complaint was handled.

10 de febrero de 2026
Opinión espontánea
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Respuesta de Fridja

Hi,

Thank you for taking the time to share your experience. We’re sorry to hear that you’ve been disappointed with both the product and how your complaint was handled.

We take product performance concerns and our responsibilities under UK consumer law very seriously. In cases where a fault is reported, we do need to inspect the item to determine whether a manufacturing issue is present, which is why a return for assessment is sometimes required before a refund can be authorised.

We are sorry that the process felt frustrating for you. That is never our intention. If you would like us to review your case again, please contact us directly at info@fridja.com with your order details and we will be happy to take another look.

Kind regards,
Ava Lane
Team Fridja

Valorada con 5 estrellas sobre 5

Amazing juicer 🥰

Great experience, great service, quick delivery. Love this company alot this is my second juicer won't buy any other model but from this company .highly recommend buying from this company you won't be disappointed. Thankyou so much for my juicer 100/100. 🥰🥰🥰🥰

2 de febrero de 2026
Opinión espontánea
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Respuesta de Fridja

Hi Mar3,

What a fantastic review to read, thank you. It’s wonderful to hear this is your second juicer with us and that everything from the service to the product itself has impressed you.

We truly appreciate your loyalty and your recommendation. It means a great deal to our whole team.

Warm regards,
John
Team Fridja

Valorada con 5 estrellas sobre 5

Best clothes steamer I've owned

Really good clothes steamer. The water container os large enough to steam 10 items of clothing without having to refill.

3 de enero de 2026
Opinión espontánea
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Respuesta de Fridja

Hi Lesley,

Thank you for your lovely review. We’re so pleased to hear it’s the best steamer you’ve owned and that the larger water tank is making things that bit easier.

We really appreciate you taking the time to share your experience.

Kind regards,
John
Team Fridja

Valorada con 5 estrellas sobre 5

Fantastic juicer

Quick delivery Fantastic juicer, easy to assemble and clean. We are eating a lot more fruit and veg now.

31 de enero de 2026
Opinión espontánea
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Respuesta de Fridja

Hi Andrea,

Thank you so much for your lovely review. We’re delighted to hear you’re finding the juicer easy to assemble and clean, and even better that it’s helping you enjoy more fruit and veg.

That’s exactly what we love to hear. Thanks again for taking the time to share your experience.

Kind regards,
John
Team Fridja

Valorada con 5 estrellas sobre 5

Excellent Fridja f66 mini oven. Best on the market.

Excellent, quality product. Good to look at, compact, easy to use and great results.
Highly recommended.

18 de enero de 2026
Opinión espontánea
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Respuesta de Fridja

Hi Dave,

Thank you so much for your kind words on your new f66 Super Oven. Heat, eat, repeat!

Best wishes
Ava Lane
Team Fridja

Valorada con 5 estrellas sobre 5

f2500 juicer is the best

f2500 juicer is the best

11 de diciembre de 2025
Opinión espontánea
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Respuesta de Fridja

Hi Peter,

Thank you so much for your kind words, we're so happy to hear that you're enjoying your juicer.

Best wishes
John Hughes
Team Fridja

Valorada con 1 estrellas sobre 5

Do NOT buy the Fridja steamer

EDIT: Fridja responded to this and said they reached out to me - they never did and ignored my subsequent emails. AVOID THIS COMPANY!

Please save your money and do not buy a Fridja steamer.

I have had a total of 2 steamers from Fridja and both have broken.

My first steamer broke on first use. My replacement initially worked great with minimal usage (few times per month). When it works, it's a great steamer, better than lots of competitors. However, it's only built to last a short time - it's a cheap product that is not fit for purpose.

I contacted Fridja about my second broken steamer and they said that I was out of warrantee and offered me to pay £45 to fix it - almost the price of a new one. The email was quite short and not much apology.

36% of the reviews for this product on Amazon are 3 star and below - do yourself a favour and go with another, more reputable brand.

31 de diciembre de 2025
Opinión espontánea
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Respuesta de Fridja

Hi James,

Thank you for taking the time to share your experience. We are genuinely sorry to hear how frustrating this has been, especially after giving Fridja more than one chance.

We do offer a repair service on most of our products once they are outside of warranty. This is a conscious choice, as we believe in extending the life of products where possible rather than encouraging unnecessary replacements. That said, we are sorry if our previous response felt brief or unsympathetic, that is not the experience we aim to give.

We have reached out to you directly as we would really like the opportunity to review this again and see how we can help.

Regarding the Amazon f10 listing specifically, there was an issue with a historic batch which has since been resolved. Today, the f10 handheld steamer is a Which? Best Buy and remains one of our most widely used products.

We appreciate your honest feedback and would welcome the chance to make this right. If you are open to it, please contact us at info@fridja.com.

Kind regards,
Ava Lane
Team Fridja

Valorada con 5 estrellas sobre 5

Brilliant service and loving my product

Brilliant service and loving my product

30 de diciembre de 2025
Opinión espontánea
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Respuesta de Fridja

Hi Stephanie,

Thank you so much for taking the time to leave such a lovely review. We’re really pleased to hear you’re enjoying your product and that our service hit the mark too.

If you ever need anything at all, we’re always here to help.

Kind regards,
John Hughes
Team Fridja

Valorada con 5 estrellas sobre 5

It took me 3 weeks to decide which…

It took me 3 weeks to decide which juicer to buy, I've been making cold pressed juice since 2009 so I'm quite demanding. This is my 4th juicer and I'm super happy with my Fridja. It's a solid product worthy buying

26 de diciembre de 2025
Opinión espontánea
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Respuesta de Fridja

Hi Andy,

Thank you for such a thoughtful review. Coming from someone who’s been making cold pressed juice for that long, it really does mean a lot to hear you’re happy with your Fridja.

We’re delighted it’s lived up to your expectations and really appreciate you taking the time to share your experience. If you ever need anything, we’re always here to help.

Kind regards,
John Hughes
Team Fridja

Valorada con 5 estrellas sobre 5

A trustworthy and reputable company

A trustworthy and reputable company. Excellent customer service.
Hugh quality products that last.

12 de diciembre de 2025
Opinión espontánea
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Respuesta de Fridja

Hi Umm!

Thank you very much for your kind words. We’re really pleased to hear you’ve had a positive experience with both our products and our customer service.

It means a great deal to us to be described as trustworthy and reputable, and we truly appreciate you taking the time to share your feedback.

Kind regards,
Ava Lane
Team Fridja

Valorada con 1 estrellas sobre 5

Incompetent

The customer service, admin, operations and communications are so poor and incompetent. They only acknowledge mistakes once you raise them and then blame it on the courier. Really lets the brand down

11 de diciembre de 2025
Opinión espontánea
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Respuesta de Fridja

Hi Morenike

The whole team is really sorry that your juicer delivery has been delayed. Both I and Joanne has been chasing this constantly. It is due for delivery tomorrow.

Thank you for your honest feedback, and we hope that Royal Mail delivers very soon as intended.

Best regards
John
Team Fridja

Valorada con 5 estrellas sobre 5

Lovin the Oven…

Firstly this is my third Fridja product so I know the brand! The super oven has been great so far! Been trying different dishes and testing the temps to get the perfect dish. Loving it

3 de noviembre de 2025
Opinión espontánea
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Respuesta de Fridja

Hi Angie,

Thank you so much for your lovely feedback. It’s great to hear this is your third Fridja product and that you’re enjoying experimenting with the Super Oven.

We love that you’re testing different dishes and temperatures, it’s exactly what it was designed for. Thanks again for your continued support, it really means a lot to us.

Kind regards,
Ben
Team Fridja

Valorada con 4 estrellas sobre 5

Excellent product

Excellent product. Few weeks in and does the job perfectly. Durability next test

17 de noviembre de 2025
Opinión espontánea
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Respuesta de Fridja

Hi Shaun,

Thanks very much for taking the time to leave a review. We’re really pleased to hear it’s doing the job perfectly and that you’re happy with it so far.

If you ever need anything, we’re always here to help.

Kind regards,
Ava Lane
Team Fridja

Valorada con 5 estrellas sobre 5

Fridja F2500 Self-Feeding Whole Fruit…

Fridja F2500 Self-Feeding Whole Fruit Juicer Review (5/5)
I’ve been using the Fridja F2500 Self-Feeding Whole Fruit Juicer, and overall it’s a high-quality, efficient
machine that has made juicing quick, easy, and enjoyable.
Performance & Juicing Functions
The whole-fruit, self-feeding design is one of the standout features of this juicer. I can drop apples,
oranges, and other produce straight in without chopping, and it handles them smoothly. It extracts juice
very well, producing fresh, vibrant results with dry pulp and minimal waste.
What I appreciate most is how little prep time is required. Everything feels straightforward: place the
fruit in, start the juicer, and it does the rest. For busy mornings or daily juicing, this makes a noticeable
difference.
Ease of Use & Design
The machine feels sturdy and well-engineered. The plastic components are firm and solid, and I don’t
feel the need to worry about long-term durability. It has a smart, compact design that looks great on the
counter, and the operation is surprisingly quiet.
Assembly and disassembly are simple, and cleaning only takes a few moments. The anti-drip spout is a
thoughtful touch, keeping things tidy.
What I Appreciate
Unlike some juicers that require a lot of prep or constant supervision, the F2500 is genuinely
convenient. The self-feeding mechanism works well, and I’ve found the overall build to be robust.
Everything fits together securely, giving confidence that it will last.
Overall
The F2500 is an excellent whole-fruit juicer that combines quality, ease, speed, and convenience. It’s
well-built, highly practical, and perfect for anyone wanting fresh juice without the fuss. For me, it’s a
clear 5/5 — a fantastic addition to the kitchen

14 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great steamer

Great steamer! Lightweight with quite a big water capacity. Easy to fill & change. Simple to use - with good results. Well packed & delivered quickly.

15 de noviembre de 2025
Opinión espontánea
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Respuesta de Fridja

Hi M,

Thanks so much for your great review. We’re really pleased to hear you’re finding the steamer easy to use and getting good results, and it’s lovely to know everything arrived quickly and well packed too.

If you ever need anything, we’re always happy to help.

Kind regards,
John Hughes
Team Fridja

Valorada con 5 estrellas sobre 5

The f2500 is my new kitchen essential!

I ordered the f2500 juicer and it's been a game changer. So easy to use and clean! The juice has been delicious and I'm excited to use it to make some ice cream too when the weather is warm again. HIGHLY RECOMMEND!!

13 de noviembre de 2025
Opinión espontánea
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Respuesta de Fridja

Hi Blanaid,

Thank you so much for your lovely review. We’re delighted to hear the f2500 has become such a key part of your kitchen and that you’re enjoying how easy it is to use and clean.

Great to hear you’re already thinking ahead to summer treats too. Thanks again for the recommendation, it really means a lot to us.

Kind regards,
John Hughes
Team Fridja

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