Fridja Opiniones 264

Avoid this product. The Fridja F1900 is honestly one of the most disappointing products I’ve ever used. I’ve only managed to use it 3–4 times in a whole year because it needs constant cleaning and has way too many fiddly parts.

The auger gets stuck almost every time, and when I reached out to support, they actually told me to lightly hit it with a hammer to release it — seriously? Even after that, it’s still jammed, and now they’re asking for £59 just to service it. Overall, it’s a poorly designed product and not worth the hassle. so it goes to Bin

Fab little gadget for banishing the bobbles on jumpers. Also works well on other fabrics such as a sofa. Easy and comfortable to use. Would defo recommend.

Had a great experience purchasing from Fridja. Customer service was excellent at fixing the couple of hiccups I experienced and I was very pleased with what an amazing juicer the fridja f1900 is. The juicer is phenomenal value for money, probably the best quality juicer on the market that you can buy at this price point.

Love my new steamer, the quality is excellent and it looks great in my dressing room. It’s also really easy to use, making light work of getting my clothes looking crease free and amazing in no time, it’s actually extremely satisfying to use. I highly recommend this product.

The cordless F500 blender is a game changer, far better than my plug in branded one. It will crush i to a slushy mixture, blend protein powder with not one bit of powder remaining. Milkshakes are so easy 1 bananna, ice, milk, drop of caramel syrup and your good to go, tastes better than your favorite takeaway milkshakes. The customer service is even better than the product, I had a small issue with my lid, i was emailed out of hours by John who sorted pou a new lid and sent it to me there and then. I can't reccomend the F500 Blender and Fridja enough, thanks to John also. We need more companys and products like this.

Fantastic steamer. Heats up quickly. Easy to use. Steams brilliantly
Would definitely recommend

After having a big wired Blender with almost 2 liter pot, I am happy to havef500 Portable Blender.

I am just a normal person who wants to make a small smoothie for me and my family 1-2 times a week. And the product is just made for it. Very easy to use and to clean. Pretty silent. So I am happy to have it. And can recommend it too!

I bought both the Fridja F1000 upright steamer for home and the F10 handheld steamer for travelling. Once I tried the F10, I realised it was so effective on its own that I didn’t need both. The product itself is genuinely excellent — the F10 works brilliantly and I can’t fault its performance.

Unfortunately, my experience with Fridja’s returns process left a very sour taste. Their policy requires items to be “unopened and unused,” with automatic deductions (10%–25%), which I feel may not comply with UK consumer law. Under the Consumer Contracts Regulations, customers have the right to open goods to inspect them, yet Fridja’s policy discourages this and feels unnecessarily punitive.

To make matters worse, when I returned the F1000, they took the maximum time legally allowed to process my refund. Even though they had received my return a week earlier, when I asked for an update I was told — very flippantly — that I would get my refund within the legal time frame. It felt like they were happy to rely on the law when it suited them (holding onto my money longer), but ignored it when it didn’t (refusing to apply cooling-off rights fairly).

This experience didn’t feel like customer service at all — more like a company hiding behind policies rather than supporting their customers.

It’s a shame, because the product itself is genuinely excellent. But until Fridja updates its returns policies to respect consumer rights and treats customers with more care, I would urge anyone considering a purchase to be aware of what they’re signing up for.

I bought a 3 part garment care bundle from Fridja and I couldn’t be happier. I mainly use the larger steamer at home, but have taken the smaller steamer on weekends away, and in rooms in my house for quick touch ups (new curtains).

The steam on both is plenty and it gets the job done easily. Husband uses on shirts everyday. I’m very pleased with my purchase. Good price on the bundle too. Next day shipping.

Very pleased with my f10 hand held steamer from Fridja. Just took it on a recent trip and it did a great job on making for a wrinkle free holiday.
My friend was so impressed I bought her one too.
Highly recommended.

I’ve had a disappointing experience with Fridja so far. Firstly, the delivery was poorly handled—the package was left outside in the front garden without anyone knocking, despite my partner working from home at the time. It was marked as delivered, but left completely exposed to bad weather. Fortunately, although the box was soaked, the blender appeared to function initially and performed satisfactorily.

However, after just 16 days of daily use, it has developed a significant leak between the bottom of the bottle and the blender base. The leakage is quite severe, making the blender unusable.

Update to my review:

I purchased a refurbished clothes steamer from Fridja for £49.99, and it has been a complete disappointment. The product is not fit for purpose—it takes an unreasonable amount of time to steam even a single cotton t-shirt. While I expected some wear due to it being refurbished, I still expected it to function properly. It does not.

When I contacted Fridja to request a refund under the Consumer Rights Act 2015, they refused, citing a policy that opened items cannot be returned. This is not legally enforceable when the product is not of satisfactory quality or fit for purpose. To make matters worse, the steamer arrived with water already in the tank, clearly showing it had been used before and is resellable.

What shocked me most was their response. They offered me a partial refund only if I agreed to remove my negative Trustpilot review. This is unethical and feels like an attempt to manipulate public feedback.

Their email communication was also bizarre and unprofessional—multiple emails sent within the same minute, signed by “John” but using a signature image for “Joanne Leighton.” It felt intentionally confusing and evasive.

I’ve since reported the company to Trading Standards and initiated a chargeback through my credit card provider. I would strongly advise others to avoid this company. Their products are unreliable, and their customer service is evasive and manipulative.

Original review:
Do not buy from this company. The products are not fit for purpose and despite the distance selling act, Fridja refuse to accept returns are a substandard product that doesn't do what's it supposed to.

Bought a F1000 clothes steamer and it barely produces any steam. It takes about 15 minutes to steam a child's thin cotton t-shirt. You'd get better results from steaming it with your kettle.

Loving my new clothes steamer, ironing just became fun and much less of a chore! Super fast delivery and better than I expected, it is a refurbished steamer but to be honest it looks brand new, not a mark on it or the box it came in! Thank you 😊

Purchased the F2500 juicer direct from Fridja. It arrived promptly and is made of high quality. Comes with a downloadable free recipe booklet. Easy to set up and a great flap to close it off so that no spills occur when you remove the juice container. No problems cleaning it. Hard to believe it can create so much juice from what appears to be dry fruit and veg. We use the the non-juice element either in our composter or as a cake base.

I'm absolutely thrilled with my juicer! It's a breeze to use and clean, with no mess whatsoever. Juicing has never been so straightforward and hassle-free - it's pure joy!

I purchased a juicer that wasn’t great - it had really wet pulp and the rotator could catch all the juice. So kindly they sent me an alternative model, the f1900 - this is the worst juicer I’ve ever had. It doesn’t catch all the fruit. It just sits pushed to the side by the rotating arm. The juice comes out thick and pulpy like a smoothie. The pulp is dry, but I imagine it’s because hardly any makes it through. It’s really wasteful of fresh produce - you don’t get out what you put in. I’ve asked to return it and to be offered a full refund….im hoping they will oblige as i cannot use this juicer. I’m so disappointed. I’ll update on progress with return.

Excellent
The f2500 juicer is so easy to use, very effective and super simple to clean up. I recommend this item highly for anyone keen to hassle free juice.

Absolutely love this juicer!!! Self feeding so we have to put minimum effort to juice, and on top of that it’s such an easy assembly. The design is so sleek so it’s fit in all kitchens. The pulp of the juice comes out nearly dry, giving us maximum juice capacity.

I am very happy with my purchase. That is incredible experience to use this juicer. I find it very quiet and quick to prepare my daily healthy juice. Thank you, Fridja, for an amazing recipe book. It is such a great inspiration!

Top quality product, easy to clean and produces great tasting juices for a great price compared to more premium juicers. Highly recommend!