Steve the sales consultant was really helpful from the start. He explained about the different qualities of leather and all the advantages and disadvantages of them, which helped us to make a choice... Ver más
Localización
Cambiar localizaciónDeva Retail Centre, Stendall Road, CH1 4LU Chester, GB
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Consulta las opiniones de los clientes
My parents and I and a great experience with your store today Dave was very knowledgeable and friendly We really enjoyed our coffee and cookie while we mulled over our decision We only ca... Ver más
Ive bought from FV a fee times recently. The staff are great. Very friendly and knowledgeable. This time was no different. All I would say though was that I felt the whole sales process was very... Ver más
Absolutely fantastic experience at furniture village Chester store this evening. Terry was fantastic, and gave us so much of his time and advice. He was extremely helpful and went over everything we n... Ver más
Información sobre la empresa
Información de contacto
Deva Retail Centre, Stendall Road, CH1 4LU, Chester, Reino Unido
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Excellent experience
The man who served us was very good and was polite and careful to our needs. He was not pushy which I hate. Very pleasant experience and we would definitely shop there again if the need arises.
A very pleasant shopping experience
At no time did I feel any pressure to make a purchase. Your Sales representative, Callum, was extremely patient and helpful with all my requests. He took care to explain details of the transaction and at no time made me feel hurried. I
Callum and team on site who were…
Callum and team on site who were amazing. Distracted children to have the important convesations and provided segacious advice on the furniture we brought from them.
Callum was amazing and friendly.
Chester Very friendly staff felt at ease in the…
Very friendly staff felt at ease in the shop, Wil was very professional and took us through the steps in a manner we could understand we were so in pressed we ended up making two purchases.
Terry was a big help with us today
Terry was a big help with us today, and was very patient with us.
Absolutely spot on
Absolutely spot on. The lady who dealt with us was lovely and really helpful in every aspect.
Thank you so much.
Polite welcoming no pressure to buy…
Polite welcoming no pressure to buy what we didn’t want
Manager was not like any manager I’d worked for and Callum our sales advisor was patient and explained all the process of the sale
The added bonus was the ice cream that was available go for the hot chocolate is gorgeous and fresh cookies we were set for the day x
Terry was very kind and helpfull with…
Terry was very kind and helpfull with buying our sofas,and gave us a explain about how to protect it with the time.Definitely gonna come here again.
It was really a great experience,,as we…
It was really a great experience,,as we were very well informed about the sofa sizes and Varieties and the one is gonna match to our living room space.Terry was very helpful with describing everything to us.Definitely recommend.
Excellent customer service
Excellent customer service, support/advice whilst choosing the furniture in store and communication whilst arranging delivery. Delivery within the time frame confirmed at purchase. Delivery process really smooth and delivery company were excellent, care taken when putting the furniture together and all packaging removed.
Delivered on the day promised
Our chair was delivered on the day promised, also we were kept informed of the delivery time, the guys who delivered and assembled the chair were polite and tidy.
Helen Conduct is excellent
Helen Conduct is excellent. She really helped us with the different options, to ensure we ended up with the correct product design for our space. We only hope that the manufacturing and installation teams are equally as good and the final product should be perfect. We are excited for when the new sofas arrive.
Really impressed with the customer…
Really impressed with the customer service. Debbie Jeffs was extremely helpful, friendly and professional today when we purchased our dining room table. Looking forward to receiving our purchase, thanks again!
Very pleased customer
I knew what I want andI always seem to get good services from F village . Tony helped me to get the correct items and explained the waiting times etc. Your Salesman are always cheerful . There was no rush . I was not pressured to go for another item .Very happy customer
Great service from Terry
Great service from Terry, Chester.
Efficient but knowledgeable and helpful in choosing the sofa and colour etc.
Would recommend and come here again.
Smooth delivery
Kept me notified re delivery. Delivery drivers helpful, friendly & efficient
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I place an order paid was rang for…
I place an order paid was rang for balance as goods were been delivered then became sold out change order wait again but not really happy with goods and still not recived a refund or Criedit from the the order Lyn goddatd

Respuesta de Furniture Village - Chester
They could improve the delivery time
They could improve the delivery time, I had to wait 16 weeks for delivery of my new recliner chair which I think is far to long
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