Furniture Village - Enfield Opiniones 

1319
•
TrustScore: 4.5 sobre 5

4,6

198 Great Cambridge Road, EX1 1UJ Enfield, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We went in to buy a mattress and two pillows. Mark was exceptionally helpful and knowledgeable. He struck the right balance between guidance and giving us space to test and make our own decisions. It... Ver más

Valorada con 5 estrellas sobre 5

I spoke with Kush about couple of issues with our sofa. I am over 70 years old and was not sure what to expect for aftercare service. Kush was very good and reassured me not to worry. He listen... Ver más

Valorada con 5 estrellas sobre 5

Raheem was welcoming, very helpful and professional. He had a wealth of experience and answered all my questions. I attended the store on 09/10/2026. I identified the bed but decided to think about it... Ver más

Valorada con 5 estrellas sobre 5

Was very impressed by Joseph’s experience in helping us choose our sofas. He explained everything thoroughly & we didn’t feel pressured from him. We highly recommend Enfield furniture village and Jose... Ver más


Información sobre la empresa


Información de contacto

  • 198 Great Cambridge Road, EX1 1UJ, Enfield, Reino Unido

4,6

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(1319)

65.955 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Products and delivery was great

Products and delivery was great. All staff was so friendly and helpful that’s why as soon as we received our sofas, we have ordered bed and mattress yesterday.🤣

11 de agosto de 2026
Valorada con 5 estrellas sobre 5

Exceptional Customer Service from Asif

We recently purchased a beautiful sofa for my mum from Furniture Village in Enfield, after looking at so many different options elsewhere. From the very beginning, we were lucky enough to have Asif helping us and his exceptional customer service was one of the main reasons we chose to purchase from Furniture Village and particularly from him.

Asif was incredibly patient, kind and knowledgeable, without ever being pushy. My mum will be 80 this year, and when making a big purchase like this, it’s so important that elderly customers don’t feel rushed or pressured. Asif understood this completely and gave Mum all the time she needed to make her decision.

He was thorough with every detail, even taking the colour swatches outside into the daylight so Mum could see how the colours looked in natural light. He was always offering us refreshments, and today we were even treated to freshly baked cookies with our hot chocolate, such a lovely touch!

The whole experience was relaxed, personal and enjoyable, and Asif genuinely went above and beyond our expectations.

We would highly recommend Asif to anyone looking for a new sofa. His customer service was exceptional and he is a real credit to Furniture Village. Thank you Asif, for making what could have been a stressful decision such a lovely experience for my mum!

16 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I had a great experience at Furniture…

I had a great experience at Furniture Village, especially thanks to Manuel. He was very friendly, helpful and professional throughout the whole process. He took the time to understand what I was looking for and made everything easy and stress-free. I really appreciated his excellent customer service and would definitely recommend Manuel and Furniture Village.

7 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I am happy with the sofa I picked.

Asif was very professional, kind and helpful . It took time to listen and waited patiently as I went through the colours and designs of fabric . Through his guidance I believe I have found a sofa I will be very happy with when it arrives.He even threw in a few extras for good measure. I am happy that I chose my sofa from Furniture Village.

11 de agosto de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Nice welcome and we were left to browse…

Nice welcome and we were left to browse until we needed assistance. The gentleman was very helpful and answered any questions we asked.

Didn’t feel pressured. The service was very good and we purchased the sofa bed we wanted. The very kind assistant was called Manuele Temestini

8 de agosto de 2026
Valorada con 1 estrellas sobre 5

Terrible delivery service

Terrible delivery service. Table arrived with chairs lost which I did not accept and then chairs arrived with table lost which I again rejected. Customer service and delivery teams are just not connected with no one knowing what’s going on. Everyone is apologetic but am short on a table and still no answer. They need an upgrade to their delivery service and tracking mechanism.

30 de julio de 2026
Opinión espontánea
Logotipo de Furniture Village - Enfield

Respuesta de Furniture Village - Enfield

Good Afternoon, I am truly so sorry to hear about the issues you have experienced with your delivery. I would like to opportunity to investigate this further for you. To enable me to do so please can you send a copy of your review along with your name, address and 9-digit order number to myexperience@furniturevillage.co.uk. Kind Regards Kieran

Valorada con 5 estrellas sobre 5

Bank Holiday experience …

My experience with Village Furniture was a good one. From the time we entered the store in Enfield, the customer service myself partner and I received from the staff was excellent, especially from Arafat Akbar he was patient and he explained everything brilliantly. We enjoyed the cookies. The delivery of the goods went smoothly.

25 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

We just went to have a look at sofas…

We just went to have a look at sofas only but then we met Arafat who went high and above with the help of the store manager Amgad who was equally helpful in making sure we got the sofa of our dream. Thank you both very much for your help. Highly recommended and would definitely come back again.

1 de agosto de 2026
Opinión espontánea

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