Furniture Village - Nottingham Opiniones 

1756
TrustScore: 4.5 sobre 5

4,6

Castle Meadow Retail Park, NG7 1GX Nottingham, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Recently visited furniture village Nottingham, and was spoilt for choice. We were helped by a really helpful salesman David Sparks who wasn't pushy but advised us on which suites would fit in our bung... Ver más

Valorada con 5 estrellas sobre 5

The agent Stewart Jordan he made the whole transaction professional and great customer service. I have worked in similar jobs and made it all easy and fun I would happily give Stewart 10/10 great cred... Ver más

Valorada con 4 estrellas sobre 5

Good service from Martyn, with the exception of some cushions being left off the order, despite us paying for them. Angela in the Nottingham store arranged for the cushions to be delivered to the s... Ver más

Valorada con 5 estrellas sobre 5

We’ve been looking for the right sofas for nearly two months and finally visited Furniture Village, where Nick helped us He was absolutely brilliant from start to finish so friendly, helpful and kn... Ver más


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  • Castle Meadow Retail Park, NG7 1GX, Nottingham, Reino Unido

4,6

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(1756)

65.147 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Reported fault with sofa after six…

Reported fault with sofa after six weeks.18 months and 5 service visits by two after care companies later we agreed a partial refund to take it back.After six weeks from collection still didnt repay the money stating i owed them money even tho the finance was paid up.
Eventually finance company got the money back for me,plus an extra £26.66....the very amount they said i owed.
Store manager useless....
Stay clear...
Appalling customer service...
Far better quality out there if you look.
Multi million pound company that cant do basic maths.

1 de mayo de 2026
Opinión espontánea
Logotipo de Furniture Village - Nottingham

Respuesta de Furniture Village - Nottingham

Good Afternoon,

Thank you for your review. We are truly sorry to hear about your extremely frustrating experience with your sofa, the prolonged resolution process, and the issues with your refund. We understand your disappointment with the service you received. We would like to investigate this matter further for you. Please send a copy of your review along with your order number, full name, and full billing address to myexperience@furniturevillage.co.uk.

Kind regards,
Shanice

Valorada con 5 estrellas sobre 5

Excellent service

Absolutely lovely experience thanks to Stewart who answered all of our queries and was extremely welcoming and friendly. Excellent customer service.

16 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

From the time we stepped into your…

From the time we stepped into your showroom we was welcomed very professionally no pressure we was left to look at all the wardrobes
Then when we need help we was attended by Stewart he explained all the options which was available very well done
So making are purchased was excellent

14 de julio de 2026
Valorada con 5 estrellas sobre 5

We ended up purchasing dining room…

We ended up purchasing dining room furniture and had wonderful experience. I want to give special mention to sales consultant, Lynne Dilks. She was incredibly helpful, professional and patient with us throughout our visit. She took time to understand exactly what we were looking for and answered all of our questions and guided us to the perfect dining table without ever making us feel pressured to buy. Her excellent customer service and warm approach made a huge difference in our shopping experience.
The store itself is well organised and had a great selection. We are delighted with our purchase and would highly recommend both the store and Lynne to anyone looking for quality furniture and top-tier service.
Thank you

4 de julio de 2026
Valorada con 1 estrellas sobre 5

Delivery was not the greatest poor quality chairs

Delivery was not the greatest, guys came in with muddy feet, sat on the sofa and booted my door open leaving a footprint. Not respect ful. Then the chairs are faulty and after care is rubbish. Chairs are all faulty and bolts fall off

28 de mayo de 2026
Opinión espontánea
Logotipo de Furniture Village - Nottingham

Respuesta de Furniture Village - Nottingham

Afternoon, We are truly sorry to hear about your disappointing delivery experience and the issues with the chairs. We understand your frustration regarding the lack of respect and the faulty products. Please could you email myexperience@furniturevillage.co.uk with your order number, full name, and billing address, along with your review, and we will be able to assist you further. Kind regards, Martin

Valorada con 5 estrellas sobre 5

Nick was amazing….

Nick was amazing and gave us the most relaxed best retail experience.
I would certainly recommend going to the Furniture Village, Nottingham.
Came in as customers, went out as friends.

28 de junio de 2026
Valorada con 5 estrellas sobre 5

I came in to buy a dining table and…

I came in to buy a dining table and Nick helped and guided me to buy dining chairs too, I must say he was absolutely fantastic and walked me through the whole process really easy and quick, absolutely loved the service and can’t recommend the service enough, extremely happy with my furniture Thankyou Nick

26 de junio de 2026
Opinión espontánea

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