Excellent service from very knowledgable staff. One member of staff in particular stood out - her help/advice and more importantly her patience (after what must seem like my 50th visit), was fantas... Ver más
Localización
Cambiar localizaciónUnit 1, Capitol Retail Park, Walton le-Dale, PR5 4AW Preston, GB
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Consulta las opiniones de los clientes
Andy at furniture Village Preston was extremely helpful and pointed us in the right direction. As a professional photographer I needed furniture that was strong and sturdy to keep my equipment in and... Ver más
The product and the Company from the sales team onwards at Preston branch were very helpful and knew their product and the 3 seater and 2 seater green leather are good quality and reasonably priced.... Ver más
Went to the store yesterday to look for a leather recliner settee. I must say a special thank you to Abdul Hasim - the Sales Consultant who assisted us. He was extremely helpful, kind and knowledgeabl... Ver más
Información sobre la empresa
Información de contacto
Unit 1, Capitol Retail Park, Walton le-Dale, PR5 4AW, Preston, Reino Unido
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Large showroom plenty of choice
Large showroom plenty of choice. Staff member Andy very helpful and friendly showing us many options available
Suite purchase
We went in not sure what we wanted and were met by Shiva who told us where what we wanted you look at was within the store
At no point were we hassled but judg left us to look round
We find what we wanted and the purchase was seamless thanks to the knowledge of Shiva a good experience
Looked after by Jay really friendly and…
Looked after by Jay really friendly and helpful. Made the process really simple and easy
Furniture village
We bought a dining set, I am very pleased with this set , it is very nice, well made and very good price, the staff were very helpful, the set arrived to our address the next day, further 2 extra chairs arrived later. I am pleased with my purchase
Excellent service from Shiva
Excellent service from Shiva, I went in the shop on 2 occasions and she remembered me and what we looking for. She explained the products well and very knowledgeable.
Great service from David at Preston
Great service from David at Preston. No hard sell, just polite and helpful service.
Kevin @preston was great
Kevin @preston was great, he gave us space and time to go through what we needed and then made the purchases quick and easy, he also went out of his way to explain multiple times what came with and what didn’t as I had trouble taking it in, so thankyou
Great customer service staff were…
Great customer service staff were excellent, no pressure honest chat nice products
Great experience
We were left to browse, Andy Mottley asked if he could be of any help, we advised what we were looking for and he pointed us in the right direction. His manner and customer service was professional and friendly at all times
We were served recently by a youung lady by the name of Shiva
We were served recently by a young lady, Shiva Hosseinnia, who was extremely helpful, friendly and most definitely patient. We were in the store for quite some time and even over ran closing time as we had then decided to make a purchase.
Shiva was very thorough, going through different aspects of the sofa we chose and we never felt rushed at any time and her homemade cookies were fantastic!!!
Looking forward to receiving our sofa any time soon and would definitely recommend your store, particularly Shiva, to family and friends. Thank you.
We just picked up a dinning from…
We just picked up a dinning from Furniture Village and it was a very pleasant and lovely experience. Abdul guided us through the process, was very friendly and we will definitely be back again in the future! Definitely a five star experience for us!
Easy to deal with
Simple to deal with. Thanks to Abdul at the Preston store.
Very informative
Very informative, friendly and in good hands. Pleasure.
Excellent customer service by Abdul
Excellent customer service by Abdul, can highly recommend, went up and beyond to suit my requirements.
From entering the store we felt…
From entering the store we felt welcome. Shiva greeted us and asked if she could help. We explained what we were looking for. Shiva should us some excellent options and explained colour and fabric options thoroughly. It didn’t take us long to choose which we were having. We both felt there was no need to look else where, as it was a great price and suited our needs. The whole buying process was well explained and Shiva made it an easy transaction. We will definitely come here again and hopefully deal with shiva.
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Overzealous staff
From the moment we walked in the door, one of the male employees employees never left us alone. He frog marched us to the other side of the store, past all the dining sets i wanted to look at, to look at something he thought wen wanted to show us.
I wanted a nice browse round the store in my own time but instead He was pecking at us the whole visit. He never left us alone. I started to feel like I was being bullied and after a while walked away from the rest of our group. A member of my family came to find me saying the employee had gone and we managed to have a short look around before the same employee appeared behind us stating he had come up the back stairs!
Not a good experience in this store and I doubt ill be recommending this store to anyone.

Respuesta de Furniture Village - Preston
We had previously been into the shop in…
We had previously been into the shop in Preston and spoken with Carolyn regarding a suite we liked and she was very polite and helpful and not at all pushy. As we could not decide she did not push us in anyway to buy it and we carried on looking then left.
We called in again yesterday and looked at the same suite and Carolyn came over to us and remembered us from the last time we were in. She was very helpful and went through everything again. We were undecided on the colour so she advised us to take the sample away from the window as the sun was shining on it to show a more realistic colour which we did and the colour did look different when away from the sunlight. This made the choice much easier. She explained everything to us in great detail about the 5 year protection package and what do if we do get a stain on and gave us peace of mind that this suite should last and still look good for many years.
I would highly recommend to my friends to go in and ask for Carolyn who will be more than pleased to help them.
Excellent customer service
Excellent customer service. Really helpful without being too pushy. Found exactly what I wanted
Sofa/Staff Review Preston
Abdul helped us through the process of buying our new sofa, he was professional and helpful when it came to going through the different options available. Would highly recommend Abdul to anyone else looking to purchase furniture from this store ( Preston ).
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