Gas Equipment Direct Opiniones 

138
TrustScore: 4 sobre 5

3,9

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Ordered part Monday, paid for next day delivery. Part not arrived, it is now due out Thursday we will wait and see. no communication from the company apparently down to a glitch on the system, if... Ver más

Valorada con 5 estrellas sobre 5

We had to replace the switch-over valve on our LPG tanks as the existing one had failed. Our plumber advised us to buy the OPSO (Over Pressure Shut Off) version, which we ordered from Gas Equipment Di... Ver más

Valorada con 5 estrellas sobre 5

Ordered a gas box. Didn't arrive in stated time period. Contacted company who quickly acknowledged that my order had not been processed. Order was sent out special delivery which arrived two days late... Ver más

Valorada con 5 estrellas sobre 5

I ordered an external gas meter cover yesterday at around noon - by 13:00 today the unit had arrived delivered by UPS, well packaged and in perfect condition. I looked on line and contacted local bui... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Empresa de gas
  2. Proveedor de repuestos de electrodomésticos
  3. Ingeniero de gas

Escrito por la empresa

Gas Equipment Direct are one of the UKs leading supplier of gas fittings and gas products online and out of our base in Norfolk. We have been part of the UK gas industry for over 35 years. We specialise in LPG and Natural Gas fittings, providing a full arsenal of LPG regulators and changeover units, ranging to gas and electric meter boxes, replacement meter box doors, hoses and MPDE fittings for both domestic and commercial purposes. We also offer a wide range of products for the camping and caravan industry including regulators, hoses, boiling rings, portable cooking stations.


Información de contacto

3,9

Muy bueno

TrustScore: 4 sobre 5

138 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 40% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

3,9

Todas las opiniones

(138)

16 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Contacted 2 companies via email…

Contacted 2 companies via email regarding a new gas meter box. One was totally incompetent and GED replied v quickly with some helpful information that led to the correct box being ordered and delivered with no problems or damage. Would defo recommend this company.

18 de septiembre de 2023
Valorada con 5 estrellas sobre 5

Excellent customer service

Delivered quickly but had damage to the cupboard.

Contacted the company and they quickly dealt with the issue and replaced the item which again arrived speedily. Excellent customer service and dealt with issues speedily with no quibbles.

26 de septiembre de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very good company my order was lost by…

Very good company my order was lost by usp gas equipment sent me out a replacement straight away which I received and then the ups order was left on door step I informed gas equipment and they said I can keep the original and the replacement what a company

4 de septiembre de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5
Logotipo de Gas Equipment Direct

Respuesta de Gas Equipment Direct

Good morning,

I'm sorry your order has not arrived. I have checked the tracking information for your item and it shows as delivered to your address. Please email us at info@gasequipmentdirect.co.uk with more information and we will resolve this as quickly as possible for you.

Kind regards

Valorada con 1 estrellas sobre 5

I paid extra for next day delivery

I paid extra for next day delivery. At no point was I told that this didn't include Saturday deliveries. So I ordered early on Friday, was told "next day delivery" , didn't get item till late on Monday (which is too late to be of any use to me). Wouldnt even refund the money I paid for next day delivery. Rubbish service. Won't use again

25 de junio de 2023
Logotipo de Gas Equipment Direct

Respuesta de Gas Equipment Direct

Hello,

I'm sorry to hear that you are unhappy with our service.

Our Next-Day deliveries are working days only - we try to make this as clear as possible by stating this twice on every product page, at the checkout, and on our Delivery Information page. There is also a countdown clock on the product page and in the basket that informs you that your Friday order will be delivered on Monday if ordered within X hours.

From the Product Page and Delivery Information Page:

"NEXT DAY DELIVERIES – Next Business Day
Orders must be placed before 4pm for Next Day Delivery (next working day, Mon-Fri).
Next Day orders placed between 4pm Thursday and 4pm Friday will be dispatched on Friday for delivery to you on Monday. Next Day orders placed between 4pm Friday and 4pm Monday will be dispatched on Monday for delivery to you on Tuesday (all Mondays excluding Bank Holidays)."

As your item arrived within the date stated to you on both countdown clocks on the website, and in accordance with our Next Day policy, we are unable to refund your postage.

If your item is no longer of use to you, please return it to us and we will refund you straight away.

Kind regards

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más