GB Foam Opiniones 

Their website substituted my chosen order of medium foam with soft memory foam. I did not check the confirmation email and now I have a bespoke piece of memory foam which cannot be returned. The issue arose because I selected the type of foam I thought I needed, but there were 2 medium sofa foams. 1 standard and the other premium. I chose Premium situated at the top of the list and after this step there is a drop down which says if you are unsure then choose from a list of uses and they will ensure you get the correct foam. Once this dropdown was selected it overwrote my choice with memory foam ! The order continued but the cart did not indicate the product had been changed. The invoice came through but I did not check as I believed I had chosen correctly and nobody had contacted me to suggest an alternative foam?

My parcel arrived containing memory foam which I didn't think I had ordered. I called GB and they said they could do nothing and the only suggestion was for me to sell it on eBay or another place online.

£99 down
And now seeing how cheap memory foam sells for on ebay I am gonna have to sell for next to nothing. What a waste!!

Good company but they use DPD who couldnt find a sky scraper in the middle of a field. No signature is required for their deliveries however sometimes the driver will take it on themselves to need one. Sometimes they will leave with a neighbour (8 doors down but at least it was left), sometimes they wont as I havent specified a neighbour as my safe place and neither have GB Foam (which according to DPD they are supposed to do)

I will also be leaving this review for DPD as ultimately it is their fault but there is absolutely no point in offering an excellent product if the company you pay to deliver cant 🤬

Ordered Friday 24/3 in the afternoon. Was given Monday 27/3 delivery date. Recieved a text today Saturday 25/4, delivery between 1.09pm and 2.09pm. Arrived literally at 1.09pm. Very happy with the whole transaction.

Used GB foams for the first time and what a great service from start to finish, moved from a previous supplier to try them and they are cost effective. Offer a great service and delivered super fast.

From Character Campers ltd.

Amazing service from start to finish.

Really easy to use website, ordered Thursday, delivered Friday.

Would recommend 100% and will be using again.

Thank you.

Really helpful presale staff, ordering online was very easy, order arrived the next day!
Was worried if they would fit/make a big difference but genuinely impressed, the fibre filled ones we had were around 5 years old, the replacement has made it better than it was originally!

Brilliant - first class service, ordered Tuesday and they were here on Thursday!, I was really nervous about getting the measurements correct, and was confused what on the type of foam needed for replacing the rubbish fibre in sofa, the people in the online chat and on the phone, were really helpful and gave me all the advice and help I needed, they fit perfectly and has made the sofa look great again!.. and at a great price!

I replaced the sagging cushions in my 12 year old sofa and they are now as good as new. My backache is also better!!!! I shall now replace the cushions in the second, matching sofa. I am delighted!

Perfect made to measure foam! The website experience was great, I ordered and paid very easily. The foam came exactly in the size I ordered. Very happy with the quality of the product.

The only reason I have given 4 star is due to the lack of communication. My order did not come on the day I chose for it to be delivered and I didn’t receive and dispatch emails. The delivery driver arrived when was expecting (I was sleeping) as I didn’t know when it was going to come.

I'm so pleased I found this website. We've been thinking about replacing our sofa cushions for a while now and I've been shopping around for a good price. GB Foam were a really good price and the shipping options are great, with the option to choose specific dates.

We ordered mid-morning yesterday, and the cushions arrived via DPD before 8am this morning! The foam is great and odour-free and the construction is really professionally done. I'm absolutely over the moon with these, and the husband hasn't left the sofa since they arrived. They've given the sofa, which was immaculate aside from the well used seat cushions a new lease of life and it looks brand new again.

As the foam in the old cushions protruded above and below the side seams of the covers, I was a bit unsure about measurements so called them and spoke to Sophia who was super-helpful. In the end I gave the measurements of the existing foam and added a note in the comments box to let them know they were foam and not cover sizes. There are options for different types and quality of foam, wadding and stockingette cover - we went for both 'add-ons' and foam type GB41M, which is nice and firm, not too firm and will last a long time.

With the thick wadding and stockingette covering, these have slightly narrowed the cushion seat width as they fill the cover so well, but with use this will bed in perfectly. Absolutely chuffed to bits - thanks to everyone involved!

So easy to use the website, guidance was on point, putting dimensions in and getting a quote was easy, and delivery was really fast. Can’t fault them.

Decided to replace sofa cushions instead of buying a new sofa. Foam arrived within a couple of days and sofa looks brand new.

Needed new high quality foam for our old sofa cushions - this company couldn’t be more helpful: all tech specs for the foam available on their website, help with how to measure up, super quick service and delivery and the best after-sales support I’ve seen in a very long time from the amazing Sophia (who definitely should get a raise!).
Best of all we’ve got our sofa back to how it should be (better in fact!) and these new cushions should last for years!

Perfect! Worked out dimensions. Ordered, it came no problem just like previous orders. They used DPD who actually deliver packages (unlike EVRI/Hermes & APC).
Without the quality courier we would not have made an order

The replacement foam for my sofa arrived today and is excellent,very comfortable, super fast delivery and will definitely be ordering again thank you.

The foam panels and bass traps were just what I needed to treat my home studio. Delivery was prompt and the method of fixing them to walls/cupboard-doors worked well.

Easy to use. Good communication. Fast delivery.
And really pleased with the foam, breathed new life into a favourite armchair.

I purchased an item on a Wednesday and paid £9.99 for next working day delivery so it should have been here on Friday at the latest as it clearly states on their website 'Zone 1 = Next Working Day'

The DPD tracking number on my order was invalid and DPD confirmed this when I spoke with them and they also confirmed that they did not have any delivery scheduled to be delivered to me.

I tried to contact them over Facebook Messenger over the weekend but they were closed until Monday.

I rang and spoke with a lady on the Monday morning who blatantly lied to me several times. She said that it was already at the DPD depot and is getting delivered tomorrow. She also said she would send me the details via email so I gave her my email address and I haven't received anything. She also said that the £9.99 is your standard charge and doesn't mean next working day even though it clearly states that on their website.

I then got a reply on Messenger stating ‘I can see that it should be leaving our factory today for delivery this week.’

So, who is telling the truth???

I messaged them back and told them about the telephone conversation above and their reply was ‘Thank you for your message. We will refund your order in full as i do not think it will be delivered as it looks like the order has gone missing with DPD. Due to a foam shortage on that grade we will not be able to send this out.

Obviously, none of them were telling the truth as the order had never been produced and now they were trying to put the blame on DPD…disgusting customer service and totally uncalled for. All they had to say was it was either a delay or a mistake.

Used them a few times for camper van builds, great quality foam, I go for firm luxury foam with dacron and stockinette, really pleased with the quality, price and fast delivery, I wouldn't use anyone else, I only do amateur builds but the finished result looks great

we use GB Foam for our Upholstery Business - always fantastic quick service. Thank you from Secret Messages Interiors