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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have always found Craggs service excellent and so do many people I know in Easingwold so when we needed to replace our washing machine I didn’t hesitate to order it through them. They delivered at... Ver más

Valorada con 5 estrellas sobre 5

Brilliant! Washing Machine "blew up" at 0900. A call to Kevin (Boroughbridge) and just over an hour and a half later, our new Siemens Washing machine was installed and working! That is Customer Servi... Ver más

Valorada con 5 estrellas sobre 5

Washing machine bought and installed within 6 hours. Let down by high street retailer. Phoned G Graggs washing machine delivered and installed within the same day. Great quality of service, very frien... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

just popped in to the Boroughbridge store for a slow cooker, got a good selection and excellent price, ended up buy a fridge while in there. Been wanting one for a while, had to have an ice box an... Ver más

Información sobre la empresa

  1. Tienda de electrodomésticos
  2. Tienda de electrónica
  3. Tienda de audio para el hogar
  4. Tienda de TV
  5. Tienda de aspiradoras
  6. Tienda de lavadoras y secadoras

Escrito por la empresa

Still going strong after 60 years - Award winning electrical retailers based in North Yorkshire. Kitchen & Laundry Appliances, Television & Audio available for expert installation. Our stores are often describes as "Alladin's caves" with the very best products and prices on kitchen appliances, vacuum cleaners, electric fires, TVs - in fact, all things electrical. Part of the Euronics network of independent retailers we are able to offer the best prices and as a family-run business take customer service very seriously.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

812 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

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4,8

Todas las opiniones

(812)

6 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Absolutely first class experience

Absolutely first class experience. We came into the store to ask advice about a dishwasher for a static caravan, received great advice, placed an order and less than a week later the dishwasher is in place. Very friendly, helpful staff. Great service. Will definitely recommend

19 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fast, pleasant service.

We ordered a HAMA DR1000 DAB radio from G. Craggs and it arrived the very next day. How's that for speed? And great to deal with an independent dealer instead of 'you know who'. The radio is very nice, easy to set up and sounds great.

29 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent efficient service

Seamless transaction from purchase to installation

14 de febrero de 2024
Logotipo de G. Craggs

Respuesta de G. Craggs

Thanks for your review - glad you are happy with your purchase!

Valorada con 5 estrellas sobre 5

Excellent service

Purchased some Thomson tv headphones. Advice offered when making the purchase was helpful and friendly. Delivery swift. Very happy with my experience.

14 de febrero de 2024
Logotipo de G. Craggs

Respuesta de G. Craggs

Glad we could help in the end!

Valorada con 3 estrellas sobre 5

Had to cover postage!

I was looking for a replacement to my kettle to match my other appliances so was really chuffed that G. Craggs had something as it seems mine was discontinued and not available anywhere else.
Marked down as received a card from Royal Mail saying that not enough postage had been paid so I have paid £7.99 for delivery but also have had to pay Royal Mail another £3.20 in order to actually receive my delivery.
@ g. Craggs - Don't charge for delivery if you are not going to pay it to Royal Mail.

31 de enero de 2024
Logotipo de G. Craggs

Respuesta de G. Craggs

Hello, sorry to hear about this mixup. We wish you'd let us know so we could have raised this with Royal Mail. We keep our postage receipts as these additional charges do crop up occasionally for various reasons.

Valorada con 5 estrellas sobre 5

Good customer

Very helpful over the phone polite . Delivery on time and also helpful. In all a very good shopping experience

18 de enero de 2024
Logotipo de G. Craggs

Respuesta de G. Craggs

Thanks so much for your kind feedback.

Valorada con 3 estrellas sobre 5

There was a problem with my delivery…

There was a problem with my delivery and i ended losing pay at work with no product on site. This could have been avoided with better communication.

15 de enero de 2024
Logotipo de G. Craggs

Respuesta de G. Craggs

Hello Mr Edmundson, we appreciate your feedback. Apologies we were unable to meet your 9.30am - 10.00am requirements on this occasion. Hopefully us getting the item to you for your second choice of 4.00pm on the same day went someway to putting this right for you. I'm glad you were happy with your installation service, and hope you are happy with your dishwasher.

Valorada con 5 estrellas sobre 5

Excellent customer support

Excellent customer support, delivery on time and our food processor is fantastic.
After placing the order an email was received to confirming the order and saying when to expect the dispatch and the delivery of the goods.

13 de enero de 2024
Logotipo de G. Craggs

Respuesta de G. Craggs

Thank you so much for your feedback, glad you were happy with our service.

Valorada con 5 estrellas sobre 5

First class service …… again.

Ordered a TV this afternoon for elderly parents. Delivered within 2 hours on a Friday afternoon. We’ve come back to Craggs time and again. Mark and Andy are why we do this. I trust them to be honest, discreet and helpful.
I didn’t look elsewhere for a competitive price as customer service goes a very long way.

26 de enero de 2024
Opinión espontánea
Logotipo de G. Craggs

Respuesta de G. Craggs

Thank you for your continued business and we're pleased we could help. Don't worry about pricing - our price match promise means you could not have got it cheaper!

Valorada con 5 estrellas sobre 5

Always use G Craggs!

Always use G. Craggs for any electrical appliance need. Efficient friendly service, good range of products well priced, can’t recommend enough!

18 de enero de 2024
Opinión espontánea
Logotipo de G. Craggs

Respuesta de G. Craggs

Thank you for your continued business

Valorada con 5 estrellas sobre 5

Good Old Fashioned Service from a Quality Company

So glad I decided to purchase from this company who were professional and courteous from the outset of my enquiry about the Burley Cottesmore electric coal effect fire. Once ordered the fire arrived quickly and is beautiful and of excellent quality. Impressed with the quality control information too received with the fire as so much of what you buy these days arrives damaged. Could tell when I spoke to a very helpful person on the phone (a rare thing these days being able to ring a company) that there would be no issues. Highly recommend!

9 de enero de 2024
Logotipo de G. Craggs

Respuesta de G. Craggs

Thank you - we are pleased you're happy with the fire!

Valorada con 5 estrellas sobre 5

good customer service

good customer service as always and local free delivery

8 de enero de 2024
Logotipo de G. Craggs

Respuesta de G. Craggs

Thank you so much for the kind feedback. We hope to be able to help again soon.

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