Excellent service from the people at Gearchange Scunthorpe, had the helmet I wanted, HUGE discount, thank you and although they didn’t have the dark visor and sena coms in stock they ordered it in,... Ver más
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Consulta las opiniones de los clientes
Easy to order from their website, confirmation came immediately. Received item next day - free postage!!!! Amazing service. Item is perfect, as described on the site and the cheapest available anywher... Ver más
Bought a Nicky Hayden replica Arai at the NEC back in November. Had an amazing deal with a dark visor. Just spoke with John online and he matched that deal on a similar helmet. I seriously cant reco... Ver más
Went in to store not knowing exactly what kit I needed/wanted. I was treated like some sort of popstar with multiple members of staff grabbing me different bits of gear to try on in various combinat... Ver más
Información sobre la empresa
- Tienda de motocicletas
- también en la categoría
- Tienda de equipamiento y accesorios para motos
Escrito por la empresa
Arai helmets - Gearchangeonline are one of the UK’s largest online retailers. Our huge stocks of Motorcycle Helmets, Boots, Gloves, Leathers are constantly on sale display which in our showroom.
Información de contacto
UNIT 3, PARKWAY BUSINESS PARK, DN15 8XF, SCUNTHORPE, Reino Unido
- 01724 280888
- sales@gearchangeonline.com
- www.gearchangeonline.com
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
No ha contestado las opiniones negativas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
The best shopping experience with ordering and speed of delivery
The shopping process was one of the nicest experience, and they offer fantastic product at affordable prices. However, the item was packed very unprofessional and the item, sunglasses were left unprotected against damage. The package was damaged and hopefully nothing wrong happened to sunglasses.
Used Gearchange a few times now
Used Gearchange a few times now, excellent delivery times and returns policy. Web site is easy to navigate, will definitely be using again!
Merlin Chase 2 Jacket - excellent buying experience
Excellent product. Fast delivery. Arrived in perfect condition. Great communication - very happy
Excellent to deal with
Excellent to deal with reserved the last helmet and the salesperson even went to get it from the warehouse how’s that for service came within 24 hours and discounted price would definitely buy again from
My parcel arrived on time and in good…
My parcel arrived on time and in good condition. The recipient liked the socks too
Great service
Great service, prompt delivery all in all very happy to make future purchases A+
Great price and fast no hassle delivery.
Great price and fast no hassle delivery.
It is a dishonest company
It is a dishonest, clumsy company with an even worse customer service team. They sent me the wrong helmet and accused me of trying to exchange a product that they deny having sent the wrong one, but I have all the evidence with me that they made a mistake. Let the court decide who is at fault in this story.
Update (30/05/2025):
Update:
After posting my review about my experience with Gearchange, I received a threatening email from the company on May 30, 2025, demanding that I remove my comment, calling it “slanderous,” and giving me a 7-day deadline to remain silent.
This action, far from being an isolated incident, exposes the company’s true nature: intimidation, bad faith, and a total disregard for consumer rights. Instead of responding to criticism with professionalism and transparency, they resort to coercive tactics — as if it were acceptable to silence an unhappy customer through threats.
Gearchange has proven itself to be an untrustworthy company, unfit to deal with the public and clearly willing to manipulate consumer perception through pressure and fear. It's not enough that they mishandle orders — they also try to erase all public evidence of dissatisfaction.
The threatening email I received will be submitted to the court as part of the legal action I have filed against the company. To anyone considering buying from them: think twice before trusting a business that responds to honest reviews with intimidation.

Respuesta de Gearchangeonline
Great product comfy quality make and…
Great product comfy quality make and look good on, very happy with them
Great customer service
Great customer service. High quality goods at a fair price...I'll be back !
Great experience and a happy customer
I had ordered a Shoei X-SPR Pro and not only was it a great price discounted it also arrived the next day. I cannot fault anything about my experience and will be using this company to order additional motorcycle gear in the future
Great comms and great price with fast…
Great comms and great price with fast delivery
Great company and top quality products
Great company and top quality products, staff really helpful as well!
Gearchangeonline offers fantastic…
Gearchangeonline offers fantastic service and great prices. I ordered a helmet, and they called to let me know it was damaged before shipping. They quickly sent an alternative that arrived in perfect condition. I've also bought sunglasses at an unbeatable price—genuine and speedy delivery. Excellent customer care, highly recommended!
excellent service again from gearchange…
excellent service again from gearchange online,price matched my local dealer for RST tractech gloves,delivered next day,awesome company to deal with.brilliant staff,great prices,whats not to like ?
A futile review process
Reviews for online purchases seem futile as there is no personal interactions so I am really only reviewing how good the website is and delivery. Delivery for the most part is out of any companies hands other than the chosen couriers so is again futile.
That said the items arrived quickly and the price was the best out there.
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