Purchased a Refurbished Spear & Jackson scarifier via Ebay from this company in March 2026 . Used the machine twice and a part broke so contacted GED and was given the runaround for a couple of weeks... Ver más
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Consulta las opiniones de los clientes
Ordered some hedge clippers from GED. They were despatched very quickly and despite being damaged in transit, this was rectified very quickly by GED. Unfortunately they were unable to provide a repla... Ver más
La empresa ha respondido
Ive given this company a 3 star review. (This may change) I recently purchased a Kettle bbq with a pizza oven, ordering was easy and delivery was ok. The problem was the wrong item was delivered so a... Ver más
Ged outlet has been good in replying to my query( bin I ordered arrived broken, It must have just been thrown about in transit with Evri delivery company) Ged refunded me after supplying photos... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de electrónica
- también en la categoría
- Tienda de aspiradoras
- Tienda de audio para el hogar
Escrito por la empresa
Family business who have been trading for over 40 years, offering quality refurbished products. We have over 600,000 products sold on eBay alone! We offer a massive range of Audio & Video, Garden & DIY, Travel & Outdoors, Heating, Fans, Vacuums and Steam Cleaners. Great value prices with FREE UK delivery.
Información de contacto
Unit 1, Edgar Street, BL3 6EZ, Bolton, Reino Unido
- 01204 363 453
- sales@ged.co.uk
- www.ged.co.uk
3,2
Medio
260 opiniones
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Respuesta de GED Outlet
Hi,
Thank you for your review.
We really appreciate your kind comments – glad to hear you were happy with the deal and that everything went smoothly 😊
Thanks again for your support, it means a lot.
Kind regards,
I ordered the Guild Drill equipment FLAT BATTERIES
I ordered the Guild Drill equipment, the 2 batteries supplies are dead albeit they display charged.
I have sent e-mails to GED but sadly no reply.
16 de marzo de 2026
Respuesta de GED Outlet
Thank you for your review.
I’m sorry to hear you’ve had an issue with the batteries.
We have responded to your emails and arranged a free return label for you so the item can be sent back to us for a full refund.
If you are unable to locate our reply, please check your spam/junk folder, or feel free to contact us again and we will be happy to resend the details.
Kind regards,
Arrived uncleaned with a really strong…
Arrived uncleaned with a really strong smell of cigarettes unfortunately.
On the plus side very easy to return.
16 de marzo de 2026
Respuesta de GED Outlet
Thank you for your feedback.
I’m sorry to hear that the item was not received in the condition expected. This is certainly not how items should arrive, and I understand your frustration regarding the smell.
All returned items are normally checked and cleaned before dispatch, so this is something we will be looking into with our warehouse team.
I’m glad to hear the return process was straightforward for you, and I apologise again for the inconvenience caused.
Kind regards,
Respuesta de GED Outlet
Thank you for your review.
Great to hear you’re happy with the product and that it arrived on time – exactly what we like to hear 👍
We appreciate your feedback and your custom.
I will never order from here again
I will never order from here again. Service was terrible, I sent an email to customer service and they didn’t read my email, they sent me an email back without reading mine. This was horrible service. The package was delivered broken and I sent images to customer service and they were not helpful.
26 de febrero de 2026
Respuesta de GED Outlet
We’re sorry to read your review.
The item purchased was listed as a refurbished A/NO grade product. As stated in the product description, these items may come with damaged, plain, or replacement packaging as they are not brand new retail units.
The price reflects this grading, which is why the item was offered at a reduced price compared to a brand new unit in sealed retail packaging.
In your original email the concern raised related to the condition of the outer packaging rather than the item itself. We did provide return information should you wish to return the item if it was not suitable for you.
We always aim to respond to customers as quickly and helpfully as possible and are sorry to hear you felt the service did not meet your expectations.
GED Outlet
Respuesta de GED Outlet
Thank you for your review.
We’re pleased to hear the product is working perfectly and that your order arrived quickly. We appreciate you taking the time to share your feedback.
Kind regards,
GED Outlet
Worst online service I have used
Only half of the goods we paid for got delivered. We ordered 5 tables, 2 arrived, 1 was damaged.
Extremely poor customer service. Can't even contact someone on the phone. Requests of call backs got declined. No director available.
The company is refusing to give refund for the goods that haven't been delivered.
We need to get the bank involved. And authorities.
GED#10207325
18 de febrero de 2026
Opinión espontánea
Satisfied overall. Could be better mainteind.
Works great, as described. And delivery was promt. Item could be in better condition. Even though it was refurbished it could be cleaned better.
23 de febrero de 2026
Respuesta de GED Outlet
Thank you for your review.
We’re pleased to hear the item is working well and that delivery was prompt. We also appreciate your feedback regarding the condition. Although the item was sold as refurbished, we do aim for items to be cleaned and presented as well as possible before dispatch, so we will pass your comments on to our warehouse team for review.
Thank you again for taking the time to leave your feedback.
GED Outlet
I have not received the goods
I have not received the goods, no communication.
The payment £39.99 has been taken from my account.
2 de marzo de 2026
Respuesta de GED Outlet
Thank you for your review.
We are sorry to hear that you state the goods have not been received. However, the delivery address provided with the order appears to be incomplete. An order confirmation email was sent at the time of purchase which included the delivery address entered, and a further dispatch email was also sent containing the same address details.
Tracking information shows the parcel has been delivered to a neighbouring property. If you require further information regarding the exact delivery location, Evri should be able to assist you further using the tracking details.
No contact was received from you to raise any issue with the address or delivery prior to this review. As couriers such as Evri rely entirely on the address information supplied at checkout, incomplete details can unfortunately prevent successful delivery.
Kind regards
GED Outlet
Avoid at all cost
Awful experience.
Delivery company left item outside on the street with no one home. Item goes missing and customer service simply won’t help.
Bunch of idiots.
4 de marzo de 2026
Opinión espontánea
Respuesta de GED Outlet
Thank you for your review.
We are sorry to read your comments regarding the delivery. However, the courier tracking for this order confirms that the parcel was delivered to the delivery address provided at checkout.
The order was sent using the standard delivery service selected at the time of purchase, which does not require a signature upon delivery. Delivery tracking and status updates were issued during transit and once delivery had been completed.
No delivery instruction was provided to indicate that the parcel must not be left if the recipient was unavailable, and the courier therefore completed delivery in accordance with the service used.
As the courier has confirmed successful delivery to the address supplied with the order, the delivery service has been fulfilled.
If you require a copy of the courier’s delivery confirmation or proof of delivery, please contact us and we will be happy to provide this.
Kind regards
GED Outlet
I bought this 'stripped down' strimmer…
I bought this 'stripped down' strimmer because a vital part of my previous one had failed and it was not possible to obtain a new part from Spear and Jackson. I was expecting a refurbished used strimmer but was very pleased to find that it was new and in perfect condition and working order, using the battery from the other machine. The price was about half of what a new strimmer complete with battery and charger would have cost. Thank you very much, GED.
12 de febrero de 2026
Respuesta de GED Outlet
Thank you very much for your kind review.
We’re really pleased to hear that the strimmer worked perfectly for your needs and that you were happy with the condition and value. It’s great that you were able to use your existing battery and get everything up and running again.
Thank you again for taking the time to share your experience, it’s very much appreciated.
Kind regards
GED Outlet
Unfortunately I have had to send the…
Unfortunately I have had to send the item back. The high heat didn’t work kept cutting off after a few seconds
Purchased a Dyson hairdryer
Company sorted out return straight away.
1 de marzo de 2026
Respuesta de GED Outlet
Thank you for your review.
We’re sorry to hear the high heat setting was not working correctly, however we’re pleased that we were able to arrange the return for you promptly once the issue was reported.
Thank you for taking the time to leave your feedback.
GED Outlet
Delivery was swift
Delivery was swift and product is working as advertised.
Thank you
26 de febrero de 2026
Respuesta de GED Outlet
Thank you for your review.
We’re pleased to hear that your order arrived quickly and that the product is working as expected.
Thank you for taking the time to share your feedback.
Kind regards
GED Outlet
Non functioning Dyson Supersonic Airdryer
Ordered a Dyson Supersonic Airdryer. It was classified as Grade B which is refurbished but in good working order with a 12 month guarantee.
The item arrived in a box. On plugging in and switching on it showed lights, it pulsed three times and then stopped working altogether. I tried all the power outlets in the house and it worked in none of them.
I have emailed twice with no response. I have used the contact form on the website with no response. I am now left with an item that is not in working order with no idea how to return as there are no instructions on the website save to send an email.
DO NOT USE THIS SITE.
25 de febrero de 2026
Opinión espontánea
Respuesta de GED Outlet
We are sorry to hear about the issue you experienced with your Dyson Supersonic.
This is certainly not the standard we expect from our Grade B refurbished items, all of which are tested prior to dispatch and supplied with a 12-month warranty.
We have been in contact with you today to resolve this matter and have provided return arrangements so the item can be inspected. Once received, we will proceed with either a replacement or a full refund as appropriate.
We understand how frustrating it is to receive a non-functioning item and appreciate the opportunity to put this right.
GED Outlet
Texts 3 times only 1 reply turned up on…
Texts 3 times only 1 reply turned up on time Box Bit worse for wear But that could be in Transit Fan very good Packing fell Bottom of box also no instructions in Box other wise Pleased
12 de febrero de 2026
Respuesta de GED Outlet
Thank you for your review.
We’re pleased to hear you’re happy with the fan itself, although we’re sorry the outer box arrived in less than perfect condition. Unfortunately, this can occasionally happen in transit despite secure packing.
We would just like to clarify that we do not operate a text messaging service, and we are unable to locate any emails from you in our system. All of our customer support is handled via email, and we aim to respond within 24 working hours.
Regarding the instructions, some models do not include a printed manual inside the box, but we’re always happy to provide a digital copy on request.
The product i got is not working.
5 de febrero de 2026
Respuesta de GED Outlet
We’re sorry to hear you experienced an issue with your item.
As soon as you contacted us, we arranged the return, the item was sent back to us, and a full refund was issued promptly.
While we understand it’s frustrating to receive a product that isn’t working, we believe the matter was resolved quickly and in line with our returns policy.
If there is anything further you feel remains outstanding, please do contact us directly and we’ll be happy to assist.
GED Outlet
Zero communication
There was something that confused me in the advert which noticed as soon as I had oplaced the order. I called immediately but was informed that telephone queries werent being dealt with so I emailed and was told that I should recieve a response withing a few days - its a week later and I still havent had any contact. I tried to call the delivery company and they didnt answer the phone either and their automated message told me to contact the seller. I wasnt home and the vacumm cleaner which I didnt want delivered was left outside my appartment. That was a week ago and I havent heard from anyone
19 de enero de 2026
Respuesta de GED Outlet
We’re sorry to hear of your dissatisfaction; however, we would like to clarify the situation. The item was delivered correctly and exactly as ordered.
We do not have any record of the email you refer to, however we have reached out to you with returns information. If the product is no longer required, you are welcome to return it in line with our returns policy. As the item is not faulty and was supplied as described, return postage would be at the customer’s cost.
Disappointed
I ordered a plastic Christmas tree storage box with clip on lid. I missed in the description that there was no lid. I requested to return this as not fit for purpose however have had to pay nearly half the cost of the item in postage. I will not be using this company again
12 de enero de 2026
Respuesta de GED Outlet
We’re sorry to hear of your disappointment; however, we would like to clarify that this item was supplied exactly as described. The product listing clearly states that the storage box is supplied without a lid.
As the return was requested due to personal preference rather than a fault, return postage costs are the responsibility of the customer in line with our returns policy.
Great service
Speedy delivery, good communication, quality items, thank you very much.
9 de enero de 2026
Respuesta de GED Outlet
Thank you very much for your kind feedback. We’re delighted to hear you were happy with the delivery, communication, and quality of your items. We really appreciate your support!
Efficient in…
Quick and efficient and received in reasonable time considering the bad weather. Also a very good price.
2 de enero de 2026
Respuesta de GED Outlet
Thank you for your kind review. We’re delighted to hear your order arrived quickly despite the bad weather and that you were happy with the price. We really appreciate your support!
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