Purchased a Refurbished Spear & Jackson scarifier via Ebay from this company in March 2026 . Used the machine twice and a part broke so contacted GED and was given the runaround for a couple of weeks... Ver más
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Consulta las opiniones de los clientes
Ordered some hedge clippers from GED. They were despatched very quickly and despite being damaged in transit, this was rectified very quickly by GED. Unfortunately they were unable to provide a repla... Ver más
La empresa ha respondido
Ive given this company a 3 star review. (This may change) I recently purchased a Kettle bbq with a pizza oven, ordering was easy and delivery was ok. The problem was the wrong item was delivered so a... Ver más
Ged outlet has been good in replying to my query( bin I ordered arrived broken, It must have just been thrown about in transit with Evri delivery company) Ged refunded me after supplying photos... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de electrónica
- también en la categoría
- Tienda de aspiradoras
- Tienda de audio para el hogar
Escrito por la empresa
Family business who have been trading for over 40 years, offering quality refurbished products. We have over 600,000 products sold on eBay alone! We offer a massive range of Audio & Video, Garden & DIY, Travel & Outdoors, Heating, Fans, Vacuums and Steam Cleaners. Great value prices with FREE UK delivery.
Información de contacto
Unit 1, Edgar Street, BL3 6EZ, Bolton, Reino Unido
- 01204 363 453
- sales@ged.co.uk
- www.ged.co.uk
3,2
Medio
261 opiniones
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This must be a scam company
This must be a scam company. The item came in a box sellotaped together. I bought a strimmer that came without a battery or charger. My sister and I both bought them. I was told I could return at my own cost! My sister got a free return all because of the way she requested the return! Beware! After challenging them on the cost I incurred they refused to refund my postal cost even though I highlighted the fact that they treated us both differently.
18 de julio de 2025
Opinión espontánea
Respuesta de GED Outlet
We are disappointed by your reviews, particularly the false claim of this being a “scam company.” We are a legitimate business with clear and fair returns policies, applied consistently based on the information provided at the time.
To clarify: your return was requested on the basis that the item was refurbished and didn’t include a battery or charger. No mention of damage or condition issues was made before returning the item, and our team processed your request correctly under our standard policy.
It’s also important for readers to know you have left two separate negative reviews for the same order, after stating in writing that you would leave negative reviews if we did not refund your postage.
While we respect genuine feedback, it’s important to ensure information shared publicly is accurate and fair.
I have had this cat scratcher before…
I have had this cat scratcher before and its been difficult to get a replacement. Unfortunately, it was damaged one of the screws wasn’t working and the bit it went through was ripped. I think it had originally been a return, but Ive kept it. Ive patched it up using superglue and fluffy material over the sharp but the screw comes through - only because I can’t get this anywhere else and they only had one in stock. UPDATE: GED have reached out to me asked if I wanted to return it. I said no as Ive patched it up and it was the only one of that type i could get anywhere but they have given me half of my money back so I'm happy
14 de julio de 2025
Respuesta de GED Outlet
Thank you for sharing your experience. We’re sorry to hear about the issues you’ve encountered with the cat scratcher. We strive to ensure our products meet high-quality standards, and it’s disappointing to learn that this was not your experience.
We were not aware of the problems you mentioned, as we hadn’t been contacted directly, and we would have appreciated the chance to assist you sooner.
If you’re open to reaching out to our customer service team, we’d be happy to discuss how we can help and find a suitable solution.
Thank you again for your feedback, and we hope to have the opportunity to improve your experience
Respuesta de GED Outlet
We are disappointed to see this review, especially since your original return request stated:
"Received the Challenge cordless hedge trimmer however I can see from the sticker on the front that this item does not include the charger or battery and therefore would like to return it."
At no point did you mention any damage to the item or box. Returns are processed based on the information provided at the time of contact. Since no damage was reported, your return was handled under our standard unwanted item policy.
We always aim to be fair and transparent, but cannot address issues that are only raised after the return is complete.
Happy to get what we needed from you
7 de julio de 2025
Respuesta de GED Outlet
Thanks so much! We’re really happy to hear you got exactly what you needed from us. It’s great to know we could help!
If you ever need anything else, just let us know.
Best wishes,
Air conditioner
I received my air conditioner without its remote control and it needs this to work I have contacted GED sales as per the website but as yet I have still not received any contact. Poor Service.
Following my review Nadine from GED contacted me and quickly sorted the issue well done Nadine and GED. Thanks.
8 de julio de 2025
Respuesta de GED Outlet
We’re very sorry to hear about your experience. This is certainly not the level of service we aim to provide. Please accept our apologies for the delay. If you could kindly email us again with your order details, we will prioritise resolving this issue and getting your remote control to you as quickly as possible. Thank you for your patience.
Easy to order quick delivery and…
Easy to order quick delivery and exactly as described thank you
8 de julio de 2025
Respuesta de GED Outlet
Thank you for your kind words! We’re really pleased to hear you had a smooth ordering experience and fast delivery. We appreciate your support and hope you enjoy your purchase — thank you for choosing us!
Very pleased with this purchase
Very pleased with this purchase, it being both efficient and very quiet.
30 de junio de 2025
Respuesta de GED Outlet
Thank you for your great feedback! We're delighted to hear you're happy with your purchase and especially pleased with its efficiency and quiet operation. We really appreciate your support!
Great price and very fast delivery.
3 de julio de 2025
Respuesta de GED Outlet
Thanks so much for the 5 stars! 🌟 We're glad you were happy with the price and impressed by the speedy delivery. We really appreciate your support! 🙌
Questionable reconditioning
It's a shame to give 2 stars. The item arrived exactly as described (so I thought). Worked beautifully first time but when I went to use it again, it started to cut out and smoke.
Against my better judgement I investigated. It was worth voiding any warranty to find out the problem. Inside the housing the wire was severed, this completely separated when I went to pick up the trimmer, with 2 hands. The inside of the housing was also full of dry leaf material, making me question how well it was reconditioned in the first place.
I wouldn't say don't use them, but buy with caution. Very much doubt I would buy from them again, unfortunately.
17 de junio de 2025
Respuesta de GED Outlet
Hi, thank you for your honest feedback. We're genuinely sorry to hear about your experience — this is certainly not the standard we expect from our reconditioned products. Please reach out to us at with your order details so we can resolve this issue for you. We appreciate your balanced comments and will use this to improve our quality checks going forward.
All good except for the delivery!
Everything good except for the choice of Evri to deliver as they held the delivery for a few days.
7 de julio de 2025
Respuesta de GED Outlet
Thank you for the great review! We're really pleased you were happy with everything overall. 😊 We're sorry to hear Evri caused a delay delivery partners don’t always meet the standards we aim for, but your feedback is noted and appreciated.
I did not receive any charger and…
I did not receive any charger and battery with the lawnmower. In addition I have no means of contacting this company
27 de junio de 2025
Respuesta de GED Outlet
We’re sorry to see your review, especially as we had already been in touch with you before it was posted.
To clarify, the product description clearly stated that the lawnmower was sold without a battery or charger, and we also explained this when responding to your message which you kindly responded to in order to provide further details.
We’re always happy to help and would be glad to assist with anything else you need. Please don’t hesitate to reach out again if we can do anything further.
Great prices
I'm Very happy with purchases.Lawnmower & hedge cutter. Good price. Great communication. 100 % recommend. .
19 de junio de 2025
Respuesta de GED Outlet
Thank you so much for the fantastic review! We’re delighted you were happy with your lawnmower and hedge cutter, as well as the price and communication. 😊 Your recommendation means a lot to us!
Respuesta de GED Outlet
Thank you for the kind words! We’re so glad you found everything nice and professional. 😊✨
Respuesta de GED Outlet
Thanks so much for the excellent review! We’re delighted you were happy with the prompt delivery and service. Really appreciate the recommendation! 😊🚚🌟
RE Cordless Cutters
I was having a problem regarding the item I bought so I got in contact with yourselves .And they was so helpful with every enquiry I had .
18 de junio de 2025
Respuesta de GED Outlet
Thank you for the fantastic review! We’re so glad we could help you with your cordless cutters and answer all your questions. 😊
A quick and very easy purchase
A quick and very easy purchase, unlike going via ebay.
17 de junio de 2025
Respuesta de GED Outlet
Thanks for the great feedback! We're glad the process was quick and easy — just how it should be! 😊🛒🚀
item arrived on time no issues and was…
item arrived on time no issues and was exacly as advertised
17 de junio de 2025
Respuesta de GED Outlet
Thanks so much for the great review! We're glad everything arrived on time and just as expected. 😊📦✅
The worst online shopping experience I…
The worst online shopping experience I have ever had. Sent email for refund.
16 de junio de 2025
Respuesta de GED Outlet
We’re sorry to see your review and surprised by your comments, as we’ve had no contact or messages from you regarding any issues with your order. We have reached out directly by email to try and understand what went wrong, as customer satisfaction is very important to us. If you would be willing to get in touch, we’d be happy to look into this and help resolve any concerns. Best regards Naidine
Good product and all as described
Good product and all as described, and a speedy delivery , certainly working well at the minute, time will tell I guess....
10 de junio de 2025
Respuesta de GED Outlet
Thank you for the great review! We're glad the product arrived quickly and as described. Hope it continues to serve you well! 😊👍⏳
Purchased a B grade McGregor lawnmower…
Purchased a B grade McGregor lawnmower at a very reasonable price. It was delivered well within the specified time. On examination it was all complete, just a few cosmetic scuffs. Well satisfied. Will definitely buy from GED again.
10 de junio de 2025
Respuesta de GED Outlet
Thank you for the fantastic review! We're so pleased you're happy with your B-grade lawnmower and the great value. Glad to hear everything arrived complete and on time — we look forward to serving you again! 😊👍🛠️
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