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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Richard from Rotorua popped round and sorted the issues we were having with internet. Very relaxed and didn’t stress too much when I was running late. Very helpful and gave great advice. Finally got... Ver más

Valorada con 5 estrellas sobre 5

Excellent service from start to finish. Booking an appointment was simple, I was able to speak to an expert the following day who solved both of my laptop issues and then kindly did a health check... Ver más

Valorada con 5 estrellas sobre 5

Brilliant, reliable, will do everything to get the job done. Had to contact Geeks on Wheels after AI instructions managed to completely lose my business account email. I could book a virtual appoint... Ver más

Valorada con 5 estrellas sobre 5

Luke came within hours of calling, he was polite & knowledgeable. He worked on the problems & recommended going back to my fiber connection. He helped me contact Skinny & sign up to a different plan.... Ver más

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Información sobre la empresa

  1. Servicio de reparación de computadoras

Escrito por la empresa

Mobile computer repairs & IT support services NZ-wide. We travel to your home or business, expert technicians, fast friendly service. Book your Geek today!


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

74 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

No ha contestado las opiniones negativas

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4,5

Todas las opiniones

(74)

16 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Home office internet speed fixed! yay.

Reuben came to our home today and fixed all of our wifi issues. I work from home and was having massive internet speed drop off. Reuben was friendly efficient and didn't miss anything. He made sure all devices were connected again once he changed some hardware that fixed the speed issue.I highly recommend this service and Reuben. I will be swearing a lot less at my laptop!

29 de agosto de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

As a 75 year old woman with limited…

As a 75 year old woman with limited knowledge of computers I find Geeks on Wheels brilliant - they are always patient - happy to guide me through whatever instructions I need to follow, repeating the instructions when I've either got it wrong or got lost in the process until yippee - it's done. Thank you so much.

22 de abril de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent help yesterday

Excellent help yesterday. You phone up and person answering is receptive, qualified and immediately "gets it", i.e. the issue. Effective help follows without any undue delay at all with a few laughs thrown in. Recommend you do not hang about for anyone else.

4 de marzo de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing service

Amazing service! Swift, efficient, friendly and exceptionally supportive. I cannot recommend more highly. The service is truly awesome.

3 de marzo de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service!

Great service! Have used them a few times now, and they are very thorough. Have always managed to solve my computer problems. Highly recommended!

5 de febrero de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

100% positive experience

100% positive experience. Checked all things needed and gave the computer a check over as requested. Left me feeling very happy and confident my older desktop computer is good enough not to have to be replaced in immediate future.

3 de febrero de 2020
Opinión espontánea
Valorada con 2 estrellas sobre 5

I am not renewing and ask for a refund…

I am not renewing and ask for a refund on my final month of membership because of GoW not delivering service.
Problem 1: I had a PC upgraded from Windows 7 to 10 by DJ who left after it started installing so I could finish it and save his time being charged. OK.
Problem 2: I asked for the keyboard on my Acer laptop to be repaired as the left-hand side keys did not work - he said he would follow up on parts and get back with details but never did.
I called the office who said someone would call me back. Nobody did. After calling again, another person returned the call and said he would talk to DJ, or copy him with his email to get parts and pricing. Nothing was heard after that. Following another fruitless call to GoW, I gave up and contacted ServicePlus who arranged pickup and repair of the keyboard. GoW was deficient, and service was not delivered.
Problem 3: I was unable to log into my bank account as the bank considered my network to be high risk - DJ fiddled with network settings without success. DJ just left this problem hanging, and there was no follow up. Access to banking was resolved by my requesting a new IP address from the ISP. DJ never replied on this one. I solved it on my own. GoW was incompetent.
I request a refund of 1 month of the membership fee and cancel any renewal because of non-delivery of service promised and lousy performance.

27 de agosto de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Phil came to deal with a very stressful…

Phil came to deal with a very stressful situation for me. He was punctual, pleasant, efficient, patient ("there is no such thing as a dumb question") and I was very grateful for his knowledge and I felt I was in good hands.

I would not hesitate to use Geeks again.

Thankyou Phil

MaryJose Alexander

21 de marzo de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Problems with original settings Phoned…

I would not use again technican made a mistake in not checking his work after installing brother suite.He spent over one hour trying to install a print program.The brother suite did not work, i rang the hotline and Andrew was very good explained everything uninstalled what technican had done then reistalled and it worked.The print programm was in the brother suite if he had checked this was working before he left he would not have wasted a hour which i had to pay $145 for his mistake.Geeks would only apologise and not consider any form of credit
I would like to thank Tom from Geeks On Wheels for the quick resolution,once he was made aware of problem

12 de febrero de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Prompt efficient service from the first…

Prompt efficient service from the first phone call. Reuben was very helpful and went out of his way to help me out amazingly quickly. He explained things patiently, and has done a very good job. Computer is now up and running, better than before.

27 de enero de 2019
Opinión espontánea

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