Gemini Parking Solutions Opiniones 

127
•
TrustScore: 1.5 sobre 5

1,3

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Never received an alleged PCN from Gemini Parking Solutions but was handed to debt collectors at more than double the original fine cost. Surely Gemini should send a second letter? Surprise - it's n... Ver más

Valorada con 1 estrellas sobre 5

We were given a parking fines from 7am to 8pm on the 25th August. Firstly 7am we were in PRI taking a family member in for an operation she was to be in by 7:30am secondly, we would never need to par... Ver más

Valorada con 1 estrellas sobre 5

I received a fine as I was waiting for my son, the area I parked in was not well signed and I appealed. The rejection to my appeal was in my junk mail, a fact Gemini PS are aware happens, and I missed... Ver más

Valorada con 1 estrellas sobre 5

Gemini also fail those who employ them. I advise, do not use this company to manage your business, you have been warned. As for reading some of the complaints here, it seems like there are many vic... Ver más

Información sobre la empresa

  1. Servicio de aparcacoches
  2. también en la categoría
  3. Parking

Información de contacto

1,3

Muy malo

TrustScore: 1.5 sobre 5

127 opiniones

5 estrellas
4 estrellas
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2 estrellas
1 estrella

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(127)

49 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

It would be zero if that is possible

It would be zero if that is possible. I have been charged for making a genuine error when attending an appointment at the The RunnymedeHospital in November.I sent evidence to show I had an appointment,explained that I may have entered my reg number incorrectly as I didn't have my glasses on . Basically, they kindly said it's mitigating circumstances but we are still fining you £20. It's not possible to appeal as a the body they use doesn't consider mitigating circumstances situations.From my perspective this leaves me no choice but to fund the company.
Due to data protection I'm unable to confirm the information that they provided stating they don't have a similar registration entered or there was an error with the system.
This is not good reflection for users of The RunnymedeHospital who's own service is excellent.

24 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

If I could give this company a 0 rating…

If I could give this company a 0 rating I certainly would! Parking app at Metro Golf Center, Champions Way, NW4. The app was not working and after trying for 15 minutes to pay I had to move my car to a completely different location for parking. 1 month later I get a PCN for £100. System not operating as it should and we have to pay for it!

9 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Nuffield Hospital Parking Scam

Parked at a Nuffield hospital and registered my car on arrival. The system provides no receipt or proof of registration. Gemini claimed I had not paid. After providing proof of appointment, they reduced the fee to £20 - but I also incurred a £50 administration charge from the car hire company. This is a fraudulent scam - make sure you take a screen shot when you register your vehicle.

1 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Gemini Parking Solutions Company Shows No Compassion

Parked in Rutherglen shopping centre Glasgow it was like a demolition site, displayed blue badge but paid in case blue badge not accepted. Husband forgot to put car registration in but we paid for ticket cash. Week or so later got parking charge £60 appealed gave Gemini derails not one ounce of compassion. Explained as I was on two crutches couldn’t make it across building site car park and husband hadn’t entered car registration. Not one ounce of compassion was shown, suggested they could check machine or CCTV but they were not interested. If I lived in Glasgow would pay family to warn all other users to ensure they do no earn a penny from thus car park. Disgusting company not one ounce if compassion has been shown.

5 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

charged after following venue instructions

Followed venue instructions and registered via QR code for free parking but still received PCN. Gemini acknowledged mitigation but refused to cancel and offered £20 to close the case. System failure should not become a customer charge. Theft. Keep all proof/screen shots.

11 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Had an NHS hospital appointment at a…

Had an NHS hospital appointment at a private hospital. Payment machine covered and marked Out of Order. No other instructions shown. Received Parking Charge for non payment. Refused my explanation and my hospital letter.

6 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Following a Parking Charge Notice when…

Following a Parking Charge Notice when I returned from holiday I called the head office and spoke to a most helpful call handler Ashleigh and explained what had happened on the day of parking and the difficulty with the ticket machine and she was so patient and helpful and advised me to use the appeals procedure but did not receive any reply so I waited a few days and recalled and spoke to the same helpful person and after a few moments she informed me that the Parking Charge Notice was cancelled.
The professionalism of Ashleigh and understanding attitude is a credit to the company. Many thanks Ashleigh.

20 de octubre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I have paid my fine

I have paid my fine. Not happy. I booked with Ring Go thought I was all set up half an hour over my time. No other way of paying. Not ticket all on camera. This was set up for me. I am elderly so not good with all the technology. I will not be using this system again and will warn others.

13 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Appeal rejected with generic letter — no case-specific reasoning

Received PCN at Gunnersbury Park. I appealed with evidence. The rejection letter dated reads like a template and does not reference my individual circumstances or the evidence I submitted. The letter points me to the IAS but says I would lose the discounted rate and could owe £100 if unsuccessful. It also mentions Ombudsman Services yet states they do not participate. I’m paying the £60 discounted amount to avoid escalation but have asked their trade association to review whether the appeal was fairly considered. This experience felt opaque and automated rather than a genuine case review.

20 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awful

Another parking company hell bent on ripping people off. Made the genuine mistake of paying on the app for parking but on the wrong vehicle and, despite forwarding the relevant V5C, my appeal against the subsequent fine has been declined. If you have the misfortune to enter a car park run by them, do everyone a favour and find somewhere else to park.

16 de agosto de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Another scammer

Another money hungry, scammy parking company. Apparently 30mins free parking at sports centre is not free. Got a PCN for 10mins. No terms shown to be attached to the free parking (although I'm a member & my child's club uses facilities), but insisting I prove why I was parking. All evidence sent and sports club informed.

6 de septiembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

We parked and paid 2 mins after…

We parked and paid 2 mins after arriving, this is shown on my bank statement. I appealed, they ignored and sent the debt collectors in it cost me £170 or a day in court and CCJ against my name. You can't get hold of them. Dreadful.

19 de junio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

When you purchase a parking ticket for…

When you purchase a parking ticket for 4 hours. Stay for 3 and half and get issued a parking ticket. Instead of saying a thank you for reporting it and investigating their machine, they carry on and refuse the appeal. Disgraceful. This occurred at the Walthamstow Feel Good Centre. Keep your tickets.

15 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Disgraceful company

Disgraceful company. I booked free blue badge parking for a festival during Brockwell Live, parking at Brockwell Lido. A couple of weeks later I'm hit with a fine. I was reassured by Brockwell Live that it was definitely a mistake and told to appeal. Despite this, my appeal has been rejected and I'm told further appeals may result in my fine increasing to £100!! How can this be, when the car park had been taken over by Brockwell Live and wasn't open for public use?! You are absolute scammers.

6 de julio de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Nasty Extortionate Organisation

Attended Gosling Park Leisure Centre. Scanning the barcode outside didnt work so I asked at the front desk, completed the parking form with assistance from the receptionist, then later got a letter fining me £100 for non payment. Appealed and received zero consideration and zero compassion for my struggling financial situation. Nasty organisation. Ensure you have a receipt for parking and if not go elsewhere and tell the leisure centre why.

28 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Unethical company

I sent requested evidence to support an appeal. In their response they denied receiving the evidence, even though I sent it via recored mail and had a signature. It's clear they follow an automated response in their appeals process and don't consider evidence.

3 de abril de 2025
Opinión espontánea

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