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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Placed an order on 26/7/26 stating 48hr delivery. Follow up email sent asking for an update on 30/7/26. I then received an email on 3/8/26 stating my order has been cancelled upon my r... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

This shop is completely pointless. Half of their inventory consists of perfumes, and they heavily advertise "free shipping." However, this is highly misleading. You can place an order worth £1,000, bu... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Terrible all round, for the following reasons: - Packaging was not secured with padding inside and so the boxes were damaged and slightly leaking moisturiser. - Not full when opened (one withou... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I purchased the Gents Body Butter in Ombré, Aventus, and Oud Wood — and I’m seriously impressed. The scents are incredible, rich without being overpowering, and they last well throughout the day. The... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de artículos de peluquería
  2. Perfumería
  3. Tienda de productos capilares
  4. Tienda de regalos

Escrito por la empresa

Gents is a premium online destination for men's grooming, fragrance, and personal care, built for those who take pride in how they look, smell, and feel. We've spent years curating a carefully selected range of products across shaving, beard care, skincare, hair care, and fragrance, bringing together iconic heritage brands alongside niche and artisan houses that you won't find on every high street. Our shelves carry names like Truefitt & Hill, the world's oldest barbershop, Proraso, the Italian shaving institution beloved by barbers worldwide, and Acqua di Parma, the storied Italian house known for its effortlessly elegant fragrances and grooming collections. For the true fragrance connoisseur, we also carry Widian, the ultra-luxury Arabian perfume house behind some of the most opulent scents in the world, and Profumum Roma, the Roman niche house celebrated for its rich, long-lasting extraits de parfum. We're also proud to carry Benjamin Barber, a Scandinavian grooming brand built on the belief that quality shouldn't compromise on simplicity. From their bestselling pomades to their beard care range, it's become a firm favourite with our customers. At Gents, we believe grooming isn't vanity, it's self-respect. That's why everything we stock is chosen with quality and performance in mind, not just brand recognition. We ship to the UK and across Europe, and our team is always on hand to help with product recommendations or any questions you might have. If you're not sure where to start, we're here to help you find exactly what works for you. Discover your routine at gents.co.uk


Información de contacto

1,9

Malo

TrustScore: 2 sobre 5

30 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 1 mes

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1,9

Todas las opiniones

(30)

12 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service. Hadn't used them before so did some research beforehand and so glad I decided to shop with them... great product, really good value and delivery much quicker than I expected! Bravo Gents, will be recommending to my friends.

13 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

My first time ordering from gents.co.uk…

My first time ordering from gents.co.uk and I have to say I really am impressed with the service.

Very good price point for the particular item I purchased, a beautiful fragrance from one of my favourite luxury/niche houses and included free tracked delivery to the UK, which arrived ss promised in the 2-4 day window.

Really pleased with my first experience with gents as there is always a slight apprehensiveness when you make your first purchase uning an unfamiliar site, but I will have no hesitation when purchasing from gents.co.uk next time and look forward to exploring some of the other great houses stocked website

I'll be keeping an eye out for any special offer codes (should this be something that gents.co.uk) offer at times. My only suggestion would be adding a couple of complimentary samples.
Nevertheless a quality service no doubt and wouod be happy to recommend it based upon my experience :)

Thanks

3 de junio de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

poor customer service

Just purchased a watch from them and found moisture inside and returned it now they not replaying the email . The phone number is not in use so please be aware before you buying anything from them.

17 de marzo de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great company

Great company. Ordered a big order and had it delivered within 3 days to uk.and they kept me update with delivery. Well packed and great price
Buy with confidence.
Will use again

27 de noviembre de 2019
Opinión espontánea
Valorada con 2 estrellas sobre 5

Missing 2nd shipment address, poor customer service

Started an order (gift for my father), entered my payment details w/ address assuming I could enter a different shipment address later. 1st failure: You *cannot* enter a different shipment address, so orders will only go the the address linked to your payment details.

Immediately contacted customer support both via the web form as well via e-mail asking them to ship to the other address.

2nd failure: After two working days (!) I got a response from a customer service representative (Zendesk), regretting that the order had already been shipped to my home address, not the different address.

Though they offer a broad range of products for acceptable prices, gents.com does not offer an acceptable service, neither regarding the order nor the fullfilment process.

Never ever again.

21 de mayo de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic Service

The customer service i received is something every company should strive for! They we're most helpful in answering my questions and resolving a slight issue i had.
Will definitely be using in the future!

12 de enero de 2015
Opinión espontánea
Valorada con 5 estrellas sobre 5

Top notch service that stands out

I ordered several items from the company and the service was second to none. The products where lovely and exactly as described. My better half loved using them and still does. It was one of few places where we could get what we wanted and I will always go back to this company when I next need to order products. Great service.

23 de mayo de 2014
Opinión espontánea

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