Get Connected Opiniones 523

TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

This company has a 'help everyone' policy, everything is carefully explained without being patronising, we are not all tech wizards!! Josh has just sorted out a new phone for me, transferred everythin... Ver más

Valorada con 5 estrellas sobre 5

I wanted to change my mobile phone contract and had used Abergavenny Get Connected previously. Robert was the employee working today. What an asset to the firm. He was knowledgeable, kind and extremel... Ver más

Valorada con 5 estrellas sobre 5

Big shout out for Alex at Newport, Shropshire shop. We always get our phones and accessories from him and he’s a wealth of information and advice. Nothing is too much trouble. Great bloke and popular... Ver más

Valorada con 5 estrellas sobre 5

We've been customers of Get Connected in Church Stretton since we moved here almost three years ago and have had nothing but excellent service at all times. Josh and his colleagues have been helpful... Ver más

Información sobre la empresa

  1. Tienda de celulares

Información proporcionada por diversas fuentes externas

We're Get Connected – the people friendly phone shop. We're the UK's largest privately-owned mobile phone retailer, with over 54 stores across the country. In 1998 we won the Gwent TEC business award for marketing; in 1999 we were the 10th fastest growing company in Wales and in the following year, 2000 we were the 2nd fastest growing company from a total of 51,000 businesses!


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

523 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 1 mes

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Valorada con 5 estrellas sobre 5

Get connected Treorchy branch

After failing everywhere to get an iPhone 12 in white for my daughter as a Christmas present, out of desperation I rang Get Connected in Treorchy. Within 10 minutes, Jess rang me back and said she could get me one with the same deal as other major operators.
Absolutely excellent service and nothing was too much trouble for Jess. She is a credit to the company!
Would definitely recommend Get Connected and will return in the future 👍🏻

8 de enero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Rebecca in your Aberystwyth branch…

Rebecca in your Aberystwyth branch severed myself and my daughter on Tuesday 4th of January. She was a delight to deal with. Friendly, clear and very helpful. I hope her bosses get to read this as she is a credit to your company. Will definitely be back when my phone is due for renewal. Thank you again Rebecca!

7 de enero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thank you for the excellent service…

Thank you for the excellent service (Ryan from get connected in Tonypandy, Rhondda). I was very impressed by the efficient, friendly and prompt service when I bought my new iPhone in November.

I would definitely purchase another phone in the future from get connected :-)

6 de enero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Kane

Kane at get connected bideford was friendly, patient and very helpful. He made sure I got a good deal and was good company

30 de diciembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Geoff is the best!

I have to say thankyou so much to Geoff in Bridgnorth. I came in yesterday with my mother and he was absolutely outstanding with helping my mother with her new phone! He was so kind and sweet and did everything possible to make sure we were happy when we left! Thankyou Geoff and we will be back in soon! Claire x

30 de diciembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

BRILLIANT

BRILLIANT
Tommy (Church Stretton, Shropshire) helped us change our network from EE to Vodafone which was cheaper. He also went that extra mile for me to transfer all my data. Would recommend him to anyone.

21 de diciembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Amazing service today at the Newport

Amazing service today at the Newport, Shropshire store. Ian was a legend and sorted me out with two new contracts that even managed to save me money for what I was paying just for one. For a true technophobe, he ran through everything and set up the new phones. No hard sell in sight, just customer focused at all times.

18 de diciembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Go Direct to Service Provider, you'll get contracts cheaper.I had used Get Connected for years

I had used Get Connected for years, even though I knew I could get a cheaper contract if I went direct to the Service Provider. But the latest they have totally shafted me on a contract I never asked for. I did ask for the contract to be cancelled, unfortunately it was outside the 14 days, as I didn't know I had a problem with the phone until I received emails from people saying they'd been trying to contact me. Plus a phone they knew I had to send back to the Service Provider (So I could my PAC number) and they've been informed via a copy of a Webchat that it's down to Get Connected to chase to get the phone back to them and not me.

17 de diciembre de 2021
Opinión espontánea
Logotipo de Get Connected

Respuesta de Get Connected

Hi Ms Spencer-Smith, unfortunately you did not ask to cancel the contract within the cooling off period and you also sent the handset we provided you with to a different company. Whilst we can understand it is frustrating for you now you have taken another contract out with a different provider before cancelling this one, we were unable to do anything to help you on this occasion. With regards to the advice you say you have received, we would recommend you take advice from your local Trading Standards Office. We are sorry to lose any future custom from you and wish you all the best for the future.

Valorada con 5 estrellas sobre 5

Dan from the Rhondda

Dan from the Rhondda
Always does my phone contracts and always gives me a good deal, always happy to help and always there when you need him

4 de diciembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Jonah helped me today

Jonah helped me today. I will definitely be back when I’m eligible for an upgrade. A very pleasant young man who was very knowledgeable and didn’t use jargon to confuse me like I’ve found in other shops. Thank you! I’ll be back

26 de noviembre de 2021
Opinión espontánea

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