I had the same experience as most of you with this company. I call BS on this company not only for “requiring” a certified letter to cancel in the age of technology or accepting a cancellation over th... Ver más
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Consulta las opiniones de los clientes
Alarm functions not working, calls result on 45+ minutes on hold without answer. Receptionist promises a call back from technician later that evening or next day - no call ever returned. Impossible to... Ver más
La empresa ha respondido
Contract was up last November,2020.They automatically kept it going. Without my approval. I've called,pleaded, several times to stop withdrawing from my bank account always an excuse. Just sent a cert... Ver más
La empresa ha respondido
I recently bought a house and took over the buyers contact. I have had nothing but dedicated employees trying to do all they can to assist me. Our installer Anthony V., is a great guy, he has gone abo... Ver más
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
GHS Security provides connected smart home solutions and integrated security systems for homeowners & businesses across the US. Learn more about our customized solutions by visiting www.ghssecurity.com/smarthome .
Información de contacto
21031 Warner Center Lane, Suite D, 91367, Woodland Hills, Estados Unidos
- 8554474961
- customerfeedback@ghssecurity.com
- www.ghssecurity.com
Worst company EVER
UPDATE: Someone reached out to me via this website and guess what?? Nobody has still called me per the message I received..
BUYER BEWARE.
THEY NEVER FOLLOW THROUGH OR UP! I have a contract for equipment that doesn't work properly. Nobody is willing to help me they all say somebody will call you back which they don't. I have been lied to continuously. I pay almost $50 a month and my home is not safe. The app barely works, it doesn't notify you when someone is near your camera and the camera has a delay so all you see is the door closing. I don't recommend this company. I have buyers remose

Respuesta de GHS Security
Terrible communication skills
Lawarren is awesome
Ghs is so awesome. I recommend Lawarren to install my family and friends alarm system. He knows his job. It was the best experience I've ever experienced with a technician installing and teaching me how to operate the equipment. Thanks ghs for sending him he is the best.
Lawarren
Lawarren, was courteous and helpful, he was able to assist in setting everything up and going the extra mile to assure I was all set prior to leaving.
Lawarren wow you did an amazing job…
Lawarren wow you did an amazing job serving my account. You was on time, well educated about your equipment. Thanks for getting my system back up and working in a timely manner. Your super!!!!!!!!!!
Lawarren did a fantastic job installing…
Lawarren did a fantastic job installing my alarm system and cameras. He was so nice, well mannered and well dressed. I recommend him to all.
Lawarren thank you for a great job
Lawarren thank you for a great job. I recommend you to all my family and friends. You amazing tech
Lawarren the technician
Lawarren the technician. He was an amazing Tech. Well- mannered, very respectful and introduce himself professionally.
Lawarren was super he was great with…
Lawarren was super he was great with his job
LaWarren Hall was an excellent Alarm…
LaWarren Hall was an excellent Alarm Installer who was patient and kind and took the time to show me and explain to me how to work my system. He has excellent customer service skills and I would highly recommend him to anyone. He should get employee of the year award!!!
Lawarren was very kind and…
Lawarren was very kind and knowledgeable about the job and informative
Tech Lawarren thanks for a job well…
Tech Lawarren thanks for a job well done. You was patient and I thank you for all you did. I would recommend you to all future customers.
Lawarren the technician I found him to…
Lawarren the technician I found him to be very professional. doing his job I would surly recommend him to other people. Well mannered young man.
La Warren the tech did the great job
Lawarren the technician
Lawarren the technician. I was very very pleased with the work that has been done. Lawarren is very knowledgeable with his job. He explained everything to me that I could understand. Ghs should be so proud to have him as an employee.. I recommend him to everyone.
Lawarren was Very professional
Lawarren was Very professional, on time and did a great job. I highly recommend him
Lawarren the technician was very…
Lawarren the technician was very helpful and knowledgeable on the installation. I highly recommend him to any would be customers, he has a way of explaining things to simple terms.
Thanks to an excellent representative
I thank you, Edgar, for all of your excellent customer care today. In addition to being very polite you were also very knowledgeable. But the thing I appreciated most was how completly you handled my multiple requests today.
I must tell you your customer service skills are exemplary, and I would know, because I am a Customer Service Supervisor. You are a very well-trained representative. I wish you all the best in your career.
Hope Gordon (now a very satisfied customer)
Amazing equipment and great service.
Loved the equipment they installed. Much more advance then my old ADT system. Plus I love that they have a local office in my area.
BEWARE
BEWARE! Read their contract very carefully before you sign. Cancelling there service can cost you more than what you bargained for. To cancel their services, they make you send them a certified letter and they continue charging you after. For example in my case I started my service in September 2014 and cancelled in March 2019, Martin one of their reps stated that I will continuously be charged monthly until August 2019 even though I no longer have their services. This is not fair, why should we pay for services we no longer have! However, like Martin said I should have read the contract and it's fine print very carefully. That their was nothing he could do. I do not recommended this company to no one at all!!!

Respuesta de GHS Security
La experiencia Trustpilot
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