Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I had the same experience as most of you with this company. I call BS on this company not only for “requiring” a certified letter to cancel in the age of technology or accepting a cancellation over th... Ver más

Valorada con 1 estrellas sobre 5

Alarm functions not working, calls result on 45+ minutes on hold without answer. Receptionist promises a call back from technician later that evening or next day - no call ever returned. Impossible to... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Contract was up last November,2020.They automatically kept it going. Without my approval. I've called,pleaded, several times to stop withdrawing from my bank account always an excuse. Just sent a cert... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I recently bought a house and took over the buyers contact. I have had nothing but dedicated employees trying to do all they can to assist me. Our installer Anthony V., is a great guy, he has gone abo... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de equipos de seguridad
  2. Tienda de muebles

Información proporcionada por diversas fuentes externas

GHS Security provides connected smart home solutions and integrated security systems for homeowners & businesses across the US. Learn more about our customized solutions by visiting www.ghssecurity.com/smarthome .


Información de contacto

1,6

Muy malo

TrustScore: 1.5 sobre 5

164 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Worst company EVER

UPDATE: Someone reached out to me via this website and guess what?? Nobody has still called me per the message I received..
BUYER BEWARE.
THEY NEVER FOLLOW THROUGH OR UP! I have a contract for equipment that doesn't work properly. Nobody is willing to help me they all say somebody will call you back which they don't. I have been lied to continuously. I pay almost $50 a month and my home is not safe. The app barely works, it doesn't notify you when someone is near your camera and the camera has a delay so all you see is the door closing. I don't recommend this company. I have buyers remose

9 de octubre de 2019
Opinión espontánea
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Respuesta de GHS Security

Crystal, upon receiving your review & response to our request for more information, we were able to locate your account and expedited your account issues to a manager for personal contact and resolution. My notes indicate that we were able to get in touch with you, and that the issues you had experienced have been resolved. If that is not the case, and should you need assistance with anything further, please contact us directly at customerfeedback@ghssecurity.com

I hope we were able to assist you and resolve any & all of your issues; should you need anything else in the future, please reach out to assist and we would be more than happy to assist. We appreciate your patience and greatly appreciate you being a customer of GHS Security.
Here to serve,
GHS Security

Valorada con 5 estrellas sobre 5

Lawarren is awesome

Ghs is so awesome. I recommend Lawarren to install my family and friends alarm system. He knows his job. It was the best experience I've ever experienced with a technician installing and teaching me how to operate the equipment. Thanks ghs for sending him he is the best.

15 de septiembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lawarren

Lawarren, was courteous and helpful, he was able to assist in setting everything up and going the extra mile to assure I was all set prior to leaving.

14 de septiembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lawarren wow you did an amazing job…

Lawarren wow you did an amazing job serving my account. You was on time, well educated about your equipment. Thanks for getting my system back up and working in a timely manner. Your super!!!!!!!!!!

13 de septiembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

LaWarren Hall was an excellent Alarm…

LaWarren Hall was an excellent Alarm Installer who was patient and kind and took the time to show me and explain to me how to work my system. He has excellent customer service skills and I would highly recommend him to anyone. He should get employee of the year award!!!

6 de septiembre de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lawarren the technician

Lawarren the technician. I was very very pleased with the work that has been done. Lawarren is very knowledgeable with his job. He explained everything to me that I could understand. Ghs should be so proud to have him as an employee.. I recommend him to everyone.

29 de agosto de 2019
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thanks to an excellent representative

I thank you, Edgar, for all of your excellent customer care today. In addition to being very polite you were also very knowledgeable. But the thing I appreciated most was how completly you handled my multiple requests today.

I must tell you your customer service skills are exemplary, and I would know, because I am a Customer Service Supervisor. You are a very well-trained representative. I wish you all the best in your career.

Hope Gordon (now a very satisfied customer)

24 de julio de 2019
Opinión espontánea
Valorada con 1 estrellas sobre 5

BEWARE

BEWARE! Read their contract very carefully before you sign. Cancelling there service can cost you more than what you bargained for. To cancel their services, they make you send them a certified letter and they continue charging you after. For example in my case I started my service in September 2014 and cancelled in March 2019, Martin one of their reps stated that I will continuously be charged monthly until August 2019 even though I no longer have their services. This is not fair, why should we pay for services we no longer have! However, like Martin said I should have read the contract and it's fine print very carefully. That their was nothing he could do. I do not recommended this company to no one at all!!!

17 de mayo de 2019
Opinión espontánea
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Respuesta de GHS Security

Ms. Yglesias, we are disappointed to hear of your frustration with our cancellation policy and apologize for any trouble that this process may have caused you. If you will be please email your account information (phone number and address as listed on your GHS agreement) to customerfeedback@ghssecurity.com, we will do all we can to provide you with satisfactory resolution.

We hope to hear back from you soon,; thank you for your patience and for the opportunity to serve you.
-GHS Security

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