Had this particular sockets fitted a few years back, the rocker on one suddenly ceased up. Never thought I would get the exact replacement till I came onto this sight by chance, the reviews were good... Ver más
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Consulta las opiniones de los clientes
I used Gil-Lec to purchase two extractor fans, as it was the best price for the fans that I wanted. Unfortunately the 2nd fan developed a clicking sound within the first few weeks. I messaged Gil-... Ver más
Fast next day free delivery . I’m currently waiting for my electrician to put this extractor fan in. The guy on the phone spent 5 minutes talking about different types of extractor fans and what he wo... Ver más
Great selection of gear. Competitive prices. Ease of use of their online store. Quick delivery. Aftersales help was top notch. I ordered the wrong RCBO, but Jason helped me out quickly with great comm... Ver más
La empresa ha respondido
Información sobre la empresa
- Mayorista de artículos eléctricos
- Tienda de suministros eléctricos
- Tienda de iluminación
- Mayorista de artículos de iluminación
Sobre Gil-Lec Electrical Wholesalers
Escrito por la empresa
Welcome to the official Trustpilot profile for Gil-Lec Electrical Wholesalers
At Gil-Lec Electrical Wholesalers we have served homeowners, electricians, industrial contractors, and retail outlets for over 37 years. Supplying high-quality electrical materials throughout the UK and Europe.
We have been voted the UK's Best Electrical Wholesaler by the Electrical Times magazine on numerous occasions.
Gil-Lec's online store offers thousands of electrical items including extractor fans, designer lighting, decorative switches and sockets, smart lighting control systems, fuse boards, electric car chargers and more.
Contact our Customer service
Featured Categories
Lighting Lighting Controls Switches & Sockets Ventilation Circuit Protection Fire & SecurityInformación de contacto
3 Wey Lane, HP5 1JH, Chesham, Reino Unido
- 01494 790 460
- orders@gil-lec.co.uk
- www.gil-lec.co.uk
4,8
Excelente
2 mil opiniones
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Respuesta de Gil-Lec Electrical Wholesalers
Thanks Pete
Competitive Pricing and Great Service
Best price I could find for a Vent Axia Centrif Duo Plus 2-Speed extractor fan. Free delivery too. Fast, efficient service. I've used Gil-Lec before and certainly would again.
21 de noviembre de 2024
Respuesta de Gil-Lec Electrical Wholesalers
Thanks Colin!
Delivered next day as promised and not…
Delivered next day as promised and not the 'just made it' in mid evening like some.
Product exactly what I expected.
Only thing I would like to see is to cut out the double packaging (plastic bag around cardboard, possibly because 2 boxes inside but could have taped them together)
14 de noviembre de 2024
Respuesta de Gil-Lec Electrical Wholesalers
Thanks Tim!
Extractor Fan.
Good price and prompt delivery. Fan is exceptional in it’s performance.
11 de noviembre de 2024
Respuesta de Gil-Lec Electrical Wholesalers
Thanks Dave
Good communication regarding the order…
Good communication regarding the order status.
1 de noviembre de 2024
Respuesta de Gil-Lec Electrical Wholesalers
Thanks Neil
Respuesta de Gil-Lec Electrical Wholesalers
Many thanks!
Quick delivery and good price
Gil-Lec provided the best price online, were cleaner with the orders progress and delivered quickly. What more can you ask for.
20 de octubre de 2024
Respuesta de Gil-Lec Electrical Wholesalers
Thanks Dave!
The website allowed me to make an…
The website allowed me to make an order(Sunday) but 2 days later(Tuesday) I received an email informing me that the items were not in stock and wouldn’t be available for 2-3 working days. It’s now been a week(Sunday) and I’ve been asked to do a review. I’ve not received another email informing me that my order is on its way so I can only assume it’s not as I’ve still not received it. Draw your own conclusions but if you do order it would as well to follow up with a phone call or email just to check availability especially if you’re in a hurry for the goods!
On the positive side at least I was able to find what I was after as I did have trouble finding the light and driver elsewhere. That should have set my alarm bells ringing at the time!
27 de octubre de 2024
Respuesta de Gil-Lec Electrical Wholesalers
Hello Alan,
Many thanks for your review. The items you ordered are listed with a two working day lead time from the manufacturer. Non-stock items are active on the site to be ordered by customers so that they can be ordered from manufacturers as needed.
As you ordered on a Sunday these were placed on order first thing on Monday morning with the manufacturer - the start of the 2 working day lead time. These should have arrived to us by Wednesday at the latest and shipped to you on our next working day delivery service via DPD. However, we received word on Tuesday from the manufacturer stating that they had a delay with these items and that there would be an additional 2-3 working day lead on these items before being despatched from the manufacturer.
We contacted you immediately via email to alert you to this delay. This new lead time from the manufacturer puts the latest despatch date as Friday 1st November which would mean delivery to us by today, Monday 4th November.
Having contacted the manufacturer this morning, they have confirmed that the items are in transit and expected to arrive to us today as predicted. So long as the delivery arrives to us before our final DPD collection this afternoon, we will ship your order as soon as they arrive to us and expect the order to be with you tomorrow via DPD.
Kind Regards
Respuesta de Gil-Lec Electrical Wholesalers
Many thanks!
Helpful staff
Helpful staff after I made an error on the order and fast delivery
17 de octubre de 2024
Respuesta de Gil-Lec Electrical Wholesalers
Thanks Roger - glad I could help!
Fan was damaged but not gil lec fault…
Fan was damaged but not gil lec fault it was the manufacturer
16 de octubre de 2024
Respuesta de Gil-Lec Electrical Wholesalers
Hello John,
Many thanks for your review. We are sorry the fan arrived to you faulty from the manufacturer. As discussed on the phone, do let us know if you require any further assistance with this unit - we will be more than happy to help.
The speed of delivery is outstanding Excellent
The speed of delivery is outstanding. Technology should be introduced to same extractor design but with lower DB.
13 de octubre de 2024
Respuesta de Gil-Lec Electrical Wholesalers
Thanks Samir
Accurate description of item delivered…
Accurate description of item delivered and happy with purchase
10 de octubre de 2024
Respuesta de Gil-Lec Electrical Wholesalers
Thanks Steve
Respuesta de Gil-Lec Electrical Wholesalers
Thanks Brian
Respuesta de Gil-Lec Electrical Wholesalers
Thanks Daniel
Cost of returning incorrectly supplied iten was not refunded
THE WRONG ITEM WAS SUPPLIED - AT ODDS WITH THE PACKING NOTE- AND i HAD TO RETURN THE ITEM AT MY OWN EXPENSE. WHICH HAS NOT BEEN REFUNDED. THE ITEM WAS REFUNDED WITH NO OFFER TO SUPPLY THE CORRECT ONE.
25 de septiembre de 2024
Respuesta de Gil-Lec Electrical Wholesalers
Hello Clive,
Many thanks for your review.
As stated in our Terms and Conditions:
Damaged or Incorrect Items:n Please notify us of any incorrect or damaged items on delivery within five working days of delivery.
You sent back an item without contacting us in advance and therefore did not use our returns proceedure which would have supplied you with free return shipping and a form that would have alerted our staff to the action required. We cannot refund a payment for shipping that was not paid to us and action cannot be taken to correct an issue if the information is not provided to us correctly.
As the item was returned to us, we refunded the order in full, which included the cost of the item as well as the original shipping cost. As stated before we cannot refund a third party shipping charge if you choose to use one. We would suggest in future that you check a company's terms and conditions or contact them directly before returning an item to make sure that you do so in line with their returns policy to avoid unnceccessary charges.
I ordered a bathroom extract fan on…
I ordered a bathroom extract fan on 29/09/24 it arrived on 01/10/24, what great service!!!
Well done.
29 de septiembre de 2024
Respuesta de Gil-Lec Electrical Wholesalers
Thanks Ken!
Quick delivery and quality product
18 de septiembre de 2024
Respuesta de Gil-Lec Electrical Wholesalers
Thanks Keith!
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