buzzvault Opiniones 

225
TrustScore: 5 sobre 5

4,8

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I joined Buzz Vault given the simplicity. It is so straight forward to understand. What's even greater than other providers is the ability to take pictures and upload them accordingly to prove what ma... Ver más

Valorada con 5 estrellas sobre 5

The lady I spoke to explained how Buzzvault is a new way of doing home insurance only paying for what you need, not a blanket cover. A very simplified, convenient way of doing things with the minimum... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My home buildings insurance was up for renewal so as I’d heard good things about buzzvault I thought I would give it a try.I got a very competitive quote in under 2 minutes by just answering a few sim... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

The sign up process and getting a quote was easy and simple, as was choosing a time slot for the video call - and flexible as I changed it twice. The call only takes 10-15 minutes and that's it... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Compañía de seguros

Información proporcionada por diversas fuentes externas

We've rebuilt home contents insurance from the ground up to enable you to get the most accurate policy based on what you own. You're not average, so why should your cover be?


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

225 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(225)

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Valorada con 5 estrellas sobre 5

Highly recommend!!

I bought my insurance last week and was amazed by the price I got and how quick the whole process was. The video call was making me feel a bit anxious but as soon as it started I was put at ease and it was all very easy and straight forward, it only took 9-10 mins. I have already told my family and friends about buzzvault. Highly recommended.

6 de marzo de 2020
Opinión espontánea
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Respuesta de buzzvault

Hi Yazmin,

Thanks so much for taking the time to leave us this great review! 🤗

We're so grateful to have you as our customer and hope you continue to enjoy our product and service.

All the best,
Team buzzvault

Valorada con 4 estrellas sobre 5

Quick and easy

Really quick setting up the policy for my home insurance at what's seems like a really good price.

6 de marzo de 2020
Opinión espontánea
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Respuesta de buzzvault

Thanks for taking the time to leave us a great review 🌟

All the best,
Team buzzvault

Valorada con 5 estrellas sobre 5

It is easy to get an offer

It is easy to get an offer and you can reach online assistant if you have a question. They inform all steps by mail.

6 de marzo de 2020
Opinión espontánea
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Respuesta de buzzvault

Thanks for taking the time to leave us a great review Ozgul 🌟

All the best,
Team buzzvault

Valorada con 5 estrellas sobre 5

great insurance provider

I have recently signed up and the process was really easy. The call advisor logged all my items and would be happy to recommend to family and friends.

6 de marzo de 2020
Opinión espontánea
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Respuesta de buzzvault

Thanks for taking the time to leave us a great review Kieran! 🌟

All the best,
Team buzzvault

Valorada con 5 estrellas sobre 5

Great super quick service

6 de marzo de 2020
Opinión espontánea
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Respuesta de buzzvault

Thanks for taking the time to leave us a great review Mark 🌟

All the best,
Team buzzvault

Valorada con 5 estrellas sobre 5

Impressive (Fully recommend)

Impressive (Fully recommend)

Totally new way doing home insurance.
Competitively priced and works from a Moblie App where you can upload pictures of your processions from around the House to a vault.
Meaning that they have a record, which in the event of claim would make it hassle free.

6 de marzo de 2020
Opinión espontánea
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Respuesta de buzzvault

Hi George,

Thanks so much for taking the time to leave us this great review! 🤗

We're so grateful to have you as our customer and hope you continue to enjoy our product and service.

All the best,
Team buzzvault

Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service. Simple sign-up process - no endless questions to answer. Highly Recommended.

5 de marzo de 2020
Opinión espontánea
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Respuesta de buzzvault

Thanks for taking the time to leave us a great review Owen 🌟

All the best,
Team buzzvault

Valorada con 5 estrellas sobre 5

Was hassle free

Was hassle free. Think the video link is a very good idea

4 de marzo de 2020
Opinión espontánea
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Respuesta de buzzvault

Thanks for taking the time to leave us a great review 🌟

All the best,
Team buzzvault

Valorada con 5 estrellas sobre 5

Good easy service

Everything was straightforward, good prices,quick and easy

All possessions are all recorded via video call which is really good. Would highly recommend this company.

4 de marzo de 2020
Opinión espontánea
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Respuesta de buzzvault

Thanks for taking the time to leave us a great review Sahira 🌟

All the best,
Team buzzvault

Valorada con 4 estrellas sobre 5

Customer Service Representative Review

(Charlotte from Buzz Vault got back to me to look into my complaint and helped resolve the issues since the review. Was very helpful)

I recently had a claim refused and was after information on how I could challenge the claim.

The customer representative was very unhelpful and defensive. Speaking in a fair aggressive tone when I was only trying to understand the challenge process.

Not pleasant experience dealing with them in an already stressful situation

3 de marzo de 2020
Opinión espontánea
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Respuesta de buzzvault

Thanks for being patient with our claims team George, pleased we were able to help push things along 🙏🏼

And thank you for taking the time to leave us an honest and thoughtful review.

We're grateful to have you as our customer! 🌟

Wish you all the best,
Team buzzvault

Valorada con 5 estrellas sobre 5

Really easy to do

Really easy to do, you just do a quick video call showing around your house for everything to cover. Very simple and the lady prompted me what to show (as easy to forget on the spot!) Very happy with the service.

2 de marzo de 2020
Opinión espontánea
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Respuesta de buzzvault

Thanks for taking the time to leave us a great review Susie 🌟

All the best,
Team buzzvault

Valorada con 5 estrellas sobre 5

Very easy to review pricing and set up…

Very easy to review pricing and set up a plan with. Great offers and have had good communication since

2 de marzo de 2020
Opinión espontánea
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Respuesta de buzzvault

Thanks for taking the time to leave us a great review Hayley 🌟

All the best,
Team buzzvault

Valorada con 5 estrellas sobre 5

Very satisfied

First time I've done a video call to document the contents but it seems like a good idea as there's a record of what you are insuring. The agent was very pleasant and it was a painless process to run through the items.

28 de febrero de 2020
Opinión espontánea
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Respuesta de buzzvault

Thanks for taking the time to leave us a great review Bill 🌟

All the best,
Team buzzvault

Valorada con 5 estrellas sobre 5

Great service

27 de febrero de 2020
Opinión espontánea
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Respuesta de buzzvault

Thanks for taking the time to leave us a great review Paul 🌟

All the best,
Team buzzvault

Valorada con 5 estrellas sobre 5

Everyone should buy their home insurance with Buzzvault!

The whole process was so easy. The staff were friendly and helpful. I totally enjoy using the app and the video call process. The policy is super value for money. I would recommend Buzzvault insurance to all my friends! Thanks so much Buzzvault.

26 de febrero de 2020
Opinión espontánea
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Respuesta de buzzvault

Thanks for taking the time to leave us a great review 💫

All the best,
Team buzzvault

Valorada con 5 estrellas sobre 5

Feedback

Lost signal a couple of times on the video call got called straight back and got excellent customer service everytime

25 de febrero de 2020
Opinión espontánea
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Respuesta de buzzvault

Thanks for taking the time to leave us a great review Chelsea 💫

All the best,
Team buzzvault

Valorada con 5 estrellas sobre 5

Quick easy and simple

Quick easy and simple! Great to know someone has seen exactly what I would like to insure!

25 de febrero de 2020
Opinión espontánea
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Respuesta de buzzvault

Thanks for taking the time to leave us a great review Ryan 💫

All the best,
Team buzzvault

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