Goddard Veterinary Group Opiniones 

919
TrustScore: 4.5 sobre 5

4,6

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

It's always a great experience with our Italian vet at Acton branch. As usual we were served really quickly and swiftly, my beloved kittie got her yearly vaccinations and dewormer and off we went! Lit... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Booked appt weeks in advance. They cancelled appt on the day due to sickness but offered me an emergency appt instead 15 mins before my original appt costing £120!! Absolute p1sstake. Had to rearr... Ver más

Valorada con 5 estrellas sobre 5

We have 2 new kittens and needed to get them registered. We saw the positive reviews on google and made an appointment. We were very impressed with the level of service. All of the staff were super... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My first time here for an emergency appt on the advice of my usual practice. From the person I spoke to when I rang to make the appt, the reception staff + the truly amazing vet - Jai Patel - everyon... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Veterinario/a
  2. Servicio veterinario de emergencia

Escrito por la empresa

We are dedicated to caring for your pet’s healthcare needs from our network of branches and flagship 24-hour hospitals. Our skilled veterinary surgeons are assisted by knowledgeable and friendly staff helping us set the standards for excellence in veterinary care. You will see the RCVS Accredited Practice logo displayed in all our branches and hospitals. This is a voluntary scheme overseen by the Royal College of Veterinary Surgeons and demonstrates that we maintain the highest standards of veterinary care across the entire practice.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

919 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 60% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,6

Todas las opiniones

(919)

501 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

My animals have been seen by Goddard…

My animals have been seen by Goddard for the past 20 years and will continue doing so for the next20. They treat each animals with the time and care you would want your fur baby to recieve. Highly recommend

17 de julio de 2026
Opinión espontánea
Logotipo de Goddard Veterinary Group

Respuesta de Goddard Veterinary Group

Thank you so much for your comments and also for your valued custom over the years

Valorada con 5 estrellas sobre 5

Just amazing

Just amazing. Both Paulo, receptionist and nurse not only professional but kind and compassionate too. You can tell how much experience they have under their belts by the way they approach advice, customer service, handling your companion etc. My feline companion is 16 and very poorly indeed and they made both of us feel so safe in their hands. After 6 weeks of sheer stress and anxiety with another service I finally felt heard and that the right course of action was being taken to discover exactly what is wrong. We all need that in those times don't we? At this practice that is exactly what you will receive so I can't recommend them more highly.

7 de agosto de 2026
Opinión espontánea
Logotipo de Goddard Veterinary Group

Respuesta de Goddard Veterinary Group

Thank you so much for your recommendation and for your kind words

Valorada con 5 estrellas sobre 5

Emergency Appt

My first time here for an emergency appt on the advice of my usual practice. From the person I spoke to when I rang to make the appt, the reception staff + the truly amazing vet - Jai Patel - everyone I encountered was warm + professional. Dr Patel went through every option, listened to my thoughts + was extremely reassuring. It's a great shame he's a locum at the practice as I'd definitely move my pets there!!

8 de agosto de 2026
Opinión espontánea
Logotipo de Goddard Veterinary Group

Respuesta de Goddard Veterinary Group

Thanks for your review Debbie, we're really glad you had a positive experience and we wish your pet/s all the best

Valorada con 5 estrellas sobre 5

Goddard’s Croydon

I’ve been taking my cats to Goddard Croydon for years and they have always been very compassionate and kind to my pets. Straightforward to book and appointment and their pet plan for parasite treatment is really handy.

7 de agosto de 2026
Opinión espontánea
Logotipo de Goddard Veterinary Group

Respuesta de Goddard Veterinary Group

Excellent! We're glad to hear that you are benefiting from our ProActive Pets plan too! Thanks for taking the time to share your thoughts.

Valorada con 5 estrellas sobre 5

This is for Goddards Vets in Ham

This is for Goddards Vets in Ham, TW10. Always professional and lovely way with cats and their ‘owners’.

3 de agosto de 2026
Opinión espontánea
Logotipo de Goddard Veterinary Group

Respuesta de Goddard Veterinary Group

Thank you!

Valorada con 5 estrellas sobre 5

Jo the vet is AMAZING

Jo the vet at Canons Park Edgware practice is AMAZING. She was so kind to my cat Henry. She treated him so gently and so respectfully. I always know my pets are in safe hands at this practice.

5 de agosto de 2026
Opinión espontánea
Logotipo de Goddard Veterinary Group

Respuesta de Goddard Veterinary Group

The team will be delighted to read your review, many thanks

Valorada con 4 estrellas sobre 5

Staff was very helpful and nice.Service…

Staff was very helpful and nice.Service was good only waiting time to be see was long that’s I give 4 star.

5 de agosto de 2026
Opinión espontánea
Logotipo de Goddard Veterinary Group

Respuesta de Goddard Veterinary Group

Thank you very much and apologies for the wait. On occasions, other pet's medical needs may need necessitate a small delay but we appreciate this can be very frustrating for the next client.

Valorada con 2 estrellas sobre 5

£167 for annual vaccinations felt…

£167 for annual vaccinations felt steep. No advanced indication of cost though I guess it was down to me to ask. Reception pleasant vet a bit surly (maybe just having a bad day).

5 de agosto de 2026
Opinión espontánea
Logotipo de Goddard Veterinary Group

Respuesta de Goddard Veterinary Group

Hi, we're sorry to have read your review and that your visit was below expectations. Though routine vaccination costs are published on our practice's website page, the practice will be happy to breakdown the costs upon request. Please feel free to contact the branch directly, or alternatively, we have a complaints policy that can be found at the bottom of our webpage at goddardvetgroup.co.uk as a feedback mechanism, as well as for complaints. Our a apologies the fees were not made clear to you in advance.

Valorada con 5 estrellas sobre 5

Goddards veterinary Group

In my lifetime, I’ve registered all of my pets with Goddards as their surgeries have been convenient for the places where I’ve lived. I’ve been coming to the current branch, Gidea Park, for the past 15 years - as you can imagine, not every experience with your pet is a regular check up nor is it always joyful but the staff and vet have always been attentive to mine and my pets needs. They’re very friendly and you can tell they love all animals, not just ‘in it’ for the money.

4 de agosto de 2026
Opinión espontánea
Logotipo de Goddard Veterinary Group

Respuesta de Goddard Veterinary Group

That's great to hear and thanks for taking the time to leave others your recommendation

Valorada con 5 estrellas sobre 5

We are long time customers

We are long time customers.
Always professionally and friendly.
Great service.
1 cat with ongoing health issues
1 just an old boy.

3 de agosto de 2026
Opinión espontánea
Logotipo de Goddard Veterinary Group

Respuesta de Goddard Veterinary Group

Thank you and its a privilege to have treated your pets over the years. Thank you for sharing your experience and opinions with others!

Valorada con 5 estrellas sobre 5

Top care!

Took our cavachon to Goddard Wanstead, my husband came over very unwell the receptionist and staff cared for him immediately. Also called me to collect him as they were concerned for him driving. They aren’t only great with pets but also people! Huge thank you to them for their care!

4 de agosto de 2026
Opinión espontánea
Logotipo de Goddard Veterinary Group

Respuesta de Goddard Veterinary Group

Thank you and we do hope all is well with the whole family

Valorada con 5 estrellas sobre 5

Millie was seen straight away and no…

Millie was seen straight away and no waiting around. Explained what we needed to know and no pushing for extra products or more unnecessary appointments like my previous vet. 5 stars all round.

3 de agosto de 2026
Opinión espontánea
Logotipo de Goddard Veterinary Group

Respuesta de Goddard Veterinary Group

Your recommendation is really appreciated, thank you

Valorada con 5 estrellas sobre 5

Five stars all the way

Five stars all the way! Professional, friendly staff, a great atmosphere and a genuinely positive attitude throughout. They were especially kind and caring with us and our two cats, Lulu and Milo, which we really appreciated. Highly recommended.

3 de agosto de 2026
Opinión espontánea
Logotipo de Goddard Veterinary Group

Respuesta de Goddard Veterinary Group

Great to hear, thank you very much

Valorada con 5 estrellas sobre 5

Marianna and Deniz are absolutely…

Marianna and Deniz are absolutely amazing they were very helpful and stayed behind to see our kitten without hesitation, professional yet so friendly and caring to the situation, I highly recommend this vets because of these 2 ladies who make their customers feel comfortable and at ease knowing their pet is in good hands.

1 de agosto de 2026
Opinión espontánea
Logotipo de Goddard Veterinary Group

Respuesta de Goddard Veterinary Group

It is lovely to read your review and your recommendation - thank you very much

Valorada con 2 estrellas sobre 5

Ridiculous Prices

People were very helpful, but the prices being charged to assist with pup recovery are absurd.

We looked up the dog food and the paste we purchased for our dog, it was less than a quarter of the price on Amazon, pets at home and that’s without mentioning a few others.

Recommended to use as consultants, but never buy medication from them, you will be ripped off.

Please ignore location as Canada. This is due to VPN

1 de agosto de 2026
Opinión espontánea
Logotipo de Goddard Veterinary Group

Respuesta de Goddard Veterinary Group

Thank your for your comments and kind words regarding our team.

Whilst unable to comment directly on the dog food price which you mention, as a general explanation, we would like to assure you that whilst we do strive to offer value for money for our clients, there are a number of reasons why we're simply unable to compete with the low prices for pet food or medications sold by large multi-national retailers and/or online.

Online pharmacies or retail warehouses enjoy significant savings on the cost of products they acquire from suppliers on account of the large volumes that they purchase, which far exceed the volumes purchased by even a large veterinary practice. The ‘volume discounts’ they enjoy mean that they are often able to sell medications to customers for less than it costs us to purchase the medication from our wholesaler ourselves.

The second principle reason is that the cost of running a veterinary practice is proportionately much higher than that of an online pharmacy or pet food supplies/warehouse outlet. The high quality of our staff, equipment and facilities is much greater than the cost of operating an online pharmacy, and these overheads are reflected in our fees.

It is entirely understandable of course that you will wish to get a good deal on the cost of food/paste. If the food is a veterinary-prescribed product, we'd always recommend that an online pharmacy approved by the Veterinary Medicines Directorate is used in order to ensure quality and safety.

Valorada con 5 estrellas sobre 5

Staff are always very friendly and helpful

Staff are always very friendly and helpfull and quick to resolve any issues you your pet might have. Richard the vet is also very friendly and welcoming. He always fully explains the pets health issues and treatment/ reventarive measures. Been going to Gidea Park vets for 20 years now.

3 de julio de 2026
Opinión espontánea
Logotipo de Goddard Veterinary Group

Respuesta de Goddard Veterinary Group

Thanks for leaving us your review - the Gidea Park team will be delighted. Thanks again!

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más