These guys have gotten very hard to deal with. A refund is NOT a refund!!! It's just a credit AND it can only be used on HotDeals! I made a reservation late at night, canceled it first thing the next... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I have used GolfNow for over 15 years, from the start GolfNow provided ease of booking rounds and the money savings from hot deals were fantastic. The points I earned in the early years allowed for al... Ver más
La empresa ha respondido
Set.up a tee time the course called me and said it was too cold to play. They canceled my reservation and GolfNow won’t refund my money. All they do is keep telling me they can’t get an answer at the... Ver más
GolfNow booking was very easy, made check in easy as well. Sometimes there is a pre-paid option which makes check-in even faster.
Información sobre la empresa
Escrito por la empresa
Trusted by millions of golfers, GolfNow makes it easy to find and book great deals on tee times at 9,000+ courses. Book anytime, anywhere.
Información de contacto
Estados Unidos
- www.golfnow.com
Ha contestado el 95% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I had an emergency that I needed to…
I had an emergency that I needed to cancel I know I needed to cancel 24 hrs but with my emergency tried calling the course 23 hrs before and they told me to contact GolfNow which I did and after being on hold for 20 min finally someone answered which they tried to contact golf course and no one called me back with a yes or no since I had prepaid I had to give some friends my tee time so I would lose $300 dollars

Respuesta de GolfNow

Respuesta de GolfNow
I'll never use GolfNow ever again . . .
I've had mostly good experiences, with some bad, with GolfNow over the years; but my latest experience has led me to discontinue any further involvement with GolfNow . . . here's my story . . . I booked a Hot Rate deal on GolfNow for Nayar Course / Puerto Vallarta, 2 pm on Wed, Feb 26th . . . got all the way to the final, confirm stage -- and then I got a message 'This tee time is no longer available." . . so I tried to book the 2:08 pm tee time . . same routine, all the way to confirm, and 'This tee time is no longer available.' . . . hours later, I checked, and -- of course -- both tees were available . . tried to secure, same no luck . . then, I tried chat, phone calls, etc., and I found GolfNow to be incredibly unhelpful . . so yesterday, after two days of trying on the portal, I called in, explained all to a rep, and she said that she'd have someone work on an override due to the internet issues and reconnect . . did that help in any way ?? Here's the message I received -- 'We regret to inform you that your override request for Vista Vallarta Golf Club was unsuccessful.' That completely unhelpful, unsupportive message was, for me, the end of about 2 hours of wasted time trying to book a tee time on GolfNow . . . .
that will never happen again . .
thanks for listening, Steve J

Respuesta de GolfNow
Why I stopped using Golf Now
I used Golf Now several times and it was a good and convenient app to find a golf course. I stopped because they started charging me 1% for “charity.” I give to charities, charities that are important to me and my family. I do not know who or how much GN gives the monies collected from it subscribers. I will not fund charities that I am opposed to so I have stopped using golf now. I have learned it isn’t much of a savings anyway and canceling, if necessary, is much easier directly with the course. GN is a good business but has decided they know better how to spend our money on charity than we do.

Respuesta de GolfNow
Course is in very good shape
People were friendly the tee time wer on time. the greens fast and in great shape.

Respuesta de GolfNow
It sucked I just left a 5 star…
It had sucked I just left a 5 star review to see if I could get a response from golf now because I've noticed so far they only resp and to good reviews and does not try to help with any of the problems ppl keep having I myself have had good and bad experiences but one thing for sure they have been very confusing and impossible to get ahold of and they don't seem to care

Respuesta de GolfNow
Much easier to book
Much easier to book, review, and apply my discounts..
Please do the same for Taylor Made..! I haven't been able to redeem for 2 years..

Respuesta de GolfNow
Good experience
It’s been a fairly easy booking experience for me over the years. Not to say that it’s been an affordable experience but what’s not expensive nowadays! I really love the game of golf so I’ll probably continue to pay the unreasonable prices to play, until I retire and then most likely will get my fix at the range. By the way, I live in California where we just bend over and take it like a man😩
the website works great
I did not receive the convenience fee…
I did not receive the convenience fee discount
Single Player NOT allowed to book Tee-Times
Some Golf Courses in the area will only let you book 2 player via the GofNow App. Sometime I do play as a single, however I am excluded from playing these course as a single player unless I book it directly with the Golf Course.
Deceptive advertising for Golf Pass+…
Deceptive advertising for Golf Pass+ Membership.
As a Black Friday deal in November 2024 Golf Now offered their Golf Pass+ Membership discounted from the regular price of $99 to $79. The offer stated clearly (I made a screenshot) that the offer included one full year of waived tee booking fees. Today I booked my 11th tee time and Golf Now charged me a $6.98 booking fee. When I called customer service about this they asked that I email them a copy of my screen shot. Then I got a call back about an hour later from an agent (from India) that said that I only get 10 waived tee credits and that the offer did not state that they were waived for a year. Following is the offer wording verbatim. FOR A LIMITED TIME GET $20 OFF A MEMEBERSHIP THAT INCLUDES WAIVED TEE FEES FOR A FULL YEAR. This could not be more plain, but the agent keep telling me that is not what the wording was even thought I provided him clear proof. Beware of Golf Now as they don't hold up their end of the deal.
When the golf course closed due to…
When the golf course closed due to weather, there was no way to reach anyone for any reason. I couldn't play golf, cancel, or even get a hold of anyone to get a credit to play again. I was on hold for 45 minutes two separate times and got nobody, I tried to send 3 different emails and it said it could not send. What a joke. Never, ever, ever use them. Call the golf course instead and save yourself a headache.
Omg+
1/14/25 update: I updated my review from 1 start to 2. They did finally respond back to me via email, and they did reimburse me. Basically, I was on an annual auto-pay, and I forgot, don't use the service anymore, and it auto-got me, for 2025, since I forgot it was on auto renew. They did finally reimburse for that, so that was nice of them...but they sure don't make it easy to contact them when you need to speak to someone LIVE. Impossible actually.
ORIGINAL REVIEW:
Omg, company is a joke. Can't reach customer service, they provide no other means to reach them, besides an automated phone system that never takes you to a representative.
Horrible horrible horrible.
GolfNow idiots... If you're out there reading this, contact me, and maybe I'll remove this review. Quit stealing my money.
Golfnow is awful
Golfnow is awful, never use them. You make a reservation that states 24 hour cancellation policy. You cancel and they take your money, they dont refund it. They give you 6 months to use it, you have to read a detailed concellation policy to make a gofl reservation. What a joke.
Simple and easy to use
Simple and easy to use. Had no issues or complaints.
Bottom Line
Bottom line: I will not use Golf Now ever again–not for booking tee times and especially gift cards. The gift card program is too complex and restrictive. Applying the gift card was confusing, basically so difficult and frustrating that it reduced the overall value of it. A real hassle. On top of that, on one of the customer service calls the agent hung up without resolving the payment issue on my booking necessitating another time consuming call. I would never gift anyone with Golf Now.
Why are u sending golf courses in…Seattle?
Why are u sending golf courses in Seattle / emails daily?
I’m in Palm Springs CA!
Only in Seattle in summer-Plus, the courses you feature are dogs
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.







