GO Outdoors - Banbury Opiniones 

943
•
TrustScore: 5 sobre 5

4,9

Unit 1 Gateway, Banbury, OX16 3ER Banbury, GB

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Popped in for replacement of boots I use for Airsoft and Shaun who also happend to be interested in the sport helped me by picking out ideal pair for my needs and style as well as teaching me a new t... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Grace & Tom assisted me to purchase the best suited equipment for my upcoming Everest Base Camp trek , both were extremely knowledgeable about outdoors & trekking, had patience to explain the best for... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Shaun was really knowledgeable and a great help choosing a new pair of hiking boots. A good selection to choose from to suit different budgets.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I browsed online and took my time reading the reviews to find the products that best suited my needs. I made two separate purchases recently. The first qualified for free delivery. That was a painle... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de artículos de campamento
  2. también en la categoría
  3. Club de escalada
  4. Servicio de montar a caballo
  5. Tienda de artículos para correr
  6. Tienda de bicicletas
  7. Tienda de ropa deportiva

Sobre GO Outdoors - Banbury

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito por la empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Información de contacto

  • Unit 1 Gateway, Banbury, OX16 3ER, Banbury, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

943 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,9

Todas las opiniones

(943)

36.702 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great range of hiking boots and knowledgeable staff member

Shaun was really knowledgeable and a great help choosing a new pair of hiking boots. A good selection to choose from to suit different budgets.

14 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Banbury

Respuesta de GO Outdoors - Banbury

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

replacement of boots

Popped in for replacement of boots I use for Airsoft and Shaun who also happend to be interested in the sport helped me by picking out ideal pair for my needs and style as well as teaching me a new trick to keep my ankles more secure and help in avoiding injury playing when lacing them up. Huge thanks for the tip and assistance.

19 de octubre de 2026
Opinión espontánea
Logotipo de GO Outdoors - Banbury

Respuesta de GO Outdoors - Banbury

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

I would like to say a big thankyou to…

I would like to say a big thankyou to Jenny for patiently helping me try on nearly all the shoes in the shop before choosing the first ones i tried!

13 de octubre de 2026
Opinión espontánea
Logotipo de GO Outdoors - Banbury

Respuesta de GO Outdoors - Banbury

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Vast choice at competitive prices

I browsed online and took my time reading the reviews to find the products that best suited my needs.
I made two separate purchases recently. The first qualified for free delivery. That was a painless experience with full updates on the anticipated delivery time.
The next purchase was for collection in store. That was also painless and the member of staff was friendly and happy.

24 de septiembre de 2026
Logotipo de GO Outdoors - Banbury

Respuesta de GO Outdoors - Banbury

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Olivia in your Banbury store is…

Olivia in your Banbury store is excellent. Knowledgeable, patient and polite. Thank you Olivia.

4 de octubre de 2026
Opinión espontánea
Logotipo de GO Outdoors - Banbury

Respuesta de GO Outdoors - Banbury

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great service

Like to thank shaun for helping me with my new osprey rucksack + hillmaster 2 gortex trek boots. His knowledge +advice on my upcoming trek was invaluable. Great store/ friendly staff.

3 de octubre de 2026
Opinión espontánea
Logotipo de GO Outdoors - Banbury

Respuesta de GO Outdoors - Banbury

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Grace & Tom assisted me to purchase the…

Grace & Tom assisted me to purchase the best suited equipment for my upcoming Everest Base Camp trek , both were extremely knowledgeable about outdoors & trekking, had patience to explain the best for my requirement. All this with a smile and enthusiasm. Great experience & please keep up the great work, well done both of you. Thanks.

7 de septiembre de 2026
Opinión espontánea
Logotipo de GO Outdoors - Banbury

Respuesta de GO Outdoors - Banbury

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great customer service at the Banbury branch

A big shout-out to Jess and Shaun at the GO Outdoors branch in Banbury. I needed some waterproof trousers, and both Jess and Shaun went out of their way to show me the range of trousers available in the store and advise me on which would be the best trousers for my needs. Both were extremely welcoming, professional and friendly throughout my visit.
Excellent customer service - thanks Jess and Shaun!

29 de septiembre de 2026
Opinión espontánea
Logotipo de GO Outdoors - Banbury

Respuesta de GO Outdoors - Banbury

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent service and outstanding…

Excellent service and outstanding patience from Shaun and then Jess at Go Outdoors Banbury when choosing walking shoes and coat. Thank you so much

29 de septiembre de 2026
Opinión espontánea
Logotipo de GO Outdoors - Banbury

Respuesta de GO Outdoors - Banbury

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent service and very…

Excellent service and very knowledgeable staff. Thanks to Jess , I made the correct choice.

27 de septiembre de 2026
Opinión espontánea
Logotipo de GO Outdoors - Banbury

Respuesta de GO Outdoors - Banbury

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

GO Out-of-their-way

I dealt with three members of staff during my visit and all were happy, helpful and positive. In particular there was a very nice young lady called Olivia. She helped get me the prices and offers on the camping chairs, showed me various ones available and then carried them to the till whilst I continued shopping for more bits. Definitely will return to the Banbury store again.

22 de septiembre de 2026
Opinión espontánea
Logotipo de GO Outdoors - Banbury

Respuesta de GO Outdoors - Banbury

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great service, very knowledgeable lovely staff and not pushy.

Greated with a huge smile and a hello from the lovely Jess as soon as we walked in. Even though she was busy she offered help straight away. Jess advised us on the best footwear for our son’s charity walk asking about terrain, length and even used personal experience so we chose the perfect item.. Such a lovely person and deserves a big raise. Thanks again Jess from the clown shoe lady!

21 de septiembre de 2026
Opinión espontánea
Logotipo de GO Outdoors - Banbury

Respuesta de GO Outdoors - Banbury

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Toms the goat!

Very nice members of staff, very helpful and couldnt recommend Tom enough! He dealt with a very rude customer perfectly and very profesionally! And the girls at the till were helpful and polite! Not often you get a nice experience shopping these days and i enjoyed it! Will be comimg back!

21 de septiembre de 2026
Opinión espontánea
Logotipo de GO Outdoors - Banbury

Respuesta de GO Outdoors - Banbury

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

great staff, thank you Olivia

Went to go outdoors to look at some large 60-70L backpacking bags, had a little idea of what we were looking for but not much direction, Olivia came over and helped us, unprompted, and talked us though a variety of different bags and styles, explained the pros and cons to all, showed us different price ranges and offered her opinions too and was very helpful, and she was very patient answering all our questions and very easy to talk to, it was incredibly helpful to have someone with personal experience to talk us through. Staff member Jess was also helpful at the till. Great experience over all!

19 de septiembre de 2026
Opinión espontánea
Logotipo de GO Outdoors - Banbury

Respuesta de GO Outdoors - Banbury

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Banbury Go Outdoors "Go see"

The help in my purchase decision was first rate. Ellie was informative as well as being honest enough to tell me when she didn't know the answer to something I asked her. She was polite, patient and cheerful.
The choice of walking boots I was looking for was extensive.

17 de septiembre de 2026
Opinión espontánea
Logotipo de GO Outdoors - Banbury

Respuesta de GO Outdoors - Banbury

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent customer service and selection for large bag packs

I was looking for a travelling bag pack and popped into Go Outdoors, they have an excellent selection. Shaun’s customer service was outstanding, he listened to my specific needs and helped me choose the right one. He was extremely knowledgeable, polite and friendly.Thanks so much!

17 de septiembre de 2026
Opinión espontánea
Logotipo de GO Outdoors - Banbury

Respuesta de GO Outdoors - Banbury

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Went in today to grab some fishing…

Went in today to grab some fishing stuff and I knew absolutely nothing about it and Sean was upstairs was absolutely amazing he couldn’t do enough for me .. great guy and a credit to your team .. thank you

16 de septiembre de 2026
Opinión espontánea
Logotipo de GO Outdoors - Banbury

Respuesta de GO Outdoors - Banbury

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Served by Silas

Served by Silas. Very knowledgeable, very helpful and polite. Not something we see in young shop workers these days. Very pleasant experience

11 de septiembre de 2026
Opinión espontánea
Logotipo de GO Outdoors - Banbury

Respuesta de GO Outdoors - Banbury

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Fantastic Store, Banbury Go Outdoors !!

This Banbury Shop was so welcoming , friendly, professional on entering the store.
Jess and Ellie answered all my questions clearly, in order l purchased the correct merchandise. Their knowledge about the products was very impressive.
A positive shopping experience, exceeded my expectations, so 'A Big Thank You' to them both.
We will definitely come back and recommend this store in Banbury to others.

10 de septiembre de 2026
Opinión espontánea
Logotipo de GO Outdoors - Banbury

Respuesta de GO Outdoors - Banbury

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great service today from AMELIE

Great service today from AMELIE - really helpful is advising on replacement walking boots Genuinely a really good example of great customer service.

2 de septiembre de 2026
Opinión espontánea
Logotipo de GO Outdoors - Banbury

Respuesta de GO Outdoors - Banbury

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

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