GO Outdoors - Banbury Opiniones 

926
TrustScore: 5 sobre 5

4,9

Unit 1 Gateway, Banbury, OX16 3ER Banbury, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

This Banbury Shop was so welcoming , friendly, professional on entering the store. Jess and Ellie answered all my questions clearly, in order l purchased the correct merchandise. Their knowledge... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Came in on Sunday to replace my walking boots. Umar was super helpful and really knowledgeable about the products. Listened to exactly what I was after & made some great suggestions at several price... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Went in today to grab some fishing stuff and I knew absolutely nothing about it and Sean was upstairs was absolutely amazing he couldn’t do enough for me .. great guy and a credit to your team .. than... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Shaun was very attentive and genuine to all shoppers including ourselves. Sold is what we needed, assisted with trying, and even helped lug some things to the till. He seemed like a lovely genuine ch... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de artículos de campamento
  2. Tienda de ropa deportiva
  3. Tienda de bicicletas
  4. Club de escalada
  5. Servicio de montar a caballo
  6. Tienda de artículos para correr

Sobre GO Outdoors - Banbury

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito por la empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Información de contacto

  • Unit 1 Gateway, Banbury, OX16 3ER, Banbury, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

926 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(926)

35.893 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I came to the shop and was looking for DofE shoes

I came to the shop and was looking for some DofE shoes and was trying loads of pairs on but this lovely girl called Nimrah gave me some recommendations for Scarpa shoes and when I tried them on they were exactly what I was looking for which was so good she was such a good help

21 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Banbury

Respuesta de GO Outdoors - Banbury

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great advice from Shaun

It was so nice to have some expert advice from Shaun in the boot department, he was knowledgeable and helpful in what we were seeking. He was patient and took time whilst we made a decision.

21 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Banbury

Respuesta de GO Outdoors - Banbury

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Very helpful in my purchase

I had just gone on my gold DofE practice expedition the day before and had an issue with some of my gear. The employee named Shaun was really friendly and helpful in setting me up for my real expedition, and really helped me with my purchase. The shop is also excellent all round with the staff at the till being helpful too, although I didn’t get their names.

21 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Banbury

Respuesta de GO Outdoors - Banbury

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Bought a great new pair of walking…

Bought a great new pair of walking shoes. Should have gone there first. Kade was the service/sales lady that assisted me with selection and sizing my shoe. Very professional and knows her products well. Thank you Kade.

19 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Banbury

Respuesta de GO Outdoors - Banbury

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Highly recommend this store for new boots

We were out to buy new hiking boots for our honeymoon. We were served by Tom who was really helpful and very engaging, he’s a credit to the store. I would gladly recommend to anyone interested in boots to go here, the prices were also excellent for what we got.

13 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Banbury

Respuesta de GO Outdoors - Banbury

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great service - got everything I need

Great service - thank you for your help Shaun

14 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Banbury

Respuesta de GO Outdoors - Banbury

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Staff member was very helpful

Staff member was very helpful. He helped me make a choice between two colours for an item and had fun reasoning for which one was better for me! 😊😊

8 de junio de 2026
Logotipo de GO Outdoors - Banbury

Respuesta de GO Outdoors - Banbury

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Had Shaun help me today

Had Shaun help me today, he helped me choose some great trousers, T-shirts and a rain jacket for my hiking/backpacking trip! Big thanks to him for the great recommendations. People like him and the other staff there are the reasons I prefer shops than online !!

14 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Banbury

Respuesta de GO Outdoors - Banbury

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Friendly helpful staff.

Shaun was really friendly, helpful and knowledgeable when buying hiking boots for my daughter. Thanks Shaun!

13 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Banbury

Respuesta de GO Outdoors - Banbury

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

One on one service from Shaun from…

One on one service from Shaun from beginning to end. Excellent

10 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Banbury

Respuesta de GO Outdoors - Banbury

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Shaun is a superstar!

Shaun is a superstar! Went to Go Outdoors in Banbury with a portable Cadac BBQ I’d bought from them a few years ago & I’d managed to shear off the burner connection. Shaun got his tools out and didn’t stop looking at it until he’d got it fixed. Above and beyond - THANK YOU, SHAUN!

10 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Banbury

Respuesta de GO Outdoors - Banbury

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Valorada con 1 estrellas sobre 5

I ordered a Weber gas hose for my bbq…

I ordered a Weber gas hose for my bbq online and I haven't received it and no one is answering my email or the people in the Banbury store, they basically stole £55 from me.

1 de junio de 2026
Logotipo de GO Outdoors - Banbury

Respuesta de GO Outdoors - Banbury

Thank you for taking the time to leave.

We are sorry to hear that you haven’t received your order, especially after trying to contact both our customer care team and the Banbury store without success.

We have reached out to you via the email address used on the order to advise the status of your order.

Kind regards
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent service

8 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Banbury

Respuesta de GO Outdoors - Banbury

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Shout out to Shaun

Today I was assisted by Shaun in store. I needed assistance in repairing my tent which was broken last summer in a storm. Shaun was very knowledgeable, knew exactly what was needed and did the repairs on the poles whilst i waited. Highly recommended. Ask for Shaun if any assistance needed in regards to tents or camping.

8 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Banbury

Respuesta de GO Outdoors - Banbury

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

It is a good shop

It is a good shop

5 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Banbury

Respuesta de GO Outdoors - Banbury

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

What a lovely visit to the Banbury…

What a lovely visit to the Banbury store I had on Tuesday to buy a replacement waterproof coat.
Shaun was so helpful and informative about all of the products in-store and their individual qualities and negatives based on my needs.
Walking my dog daily, I need a lightweight, breathable and waterproof jacket; he patiently assisted me trying on several, whilst informing me about each one. He welcomed my dog too! The young lady on the til was equally pleasant and engaging.
I left the store feeling I’d just received the best Service possible - a feeling that’s not always received when shopping!
The Jacket purchased is perfect for wet summer walks and as it’s rained every day since purchase, it has been used alot already. Thanks Shaun… super service!

2 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Banbury

Respuesta de GO Outdoors - Banbury

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Super experience today - Top Team Banbury

Super experience today. Called to check if my preferred walking shoe was in stock and my query was handled in competent and friendly way by Jess who put a couple of sizes on the side for me to try on. Drove over and spent about 25 minutes deciding on a size with cheerful chat and input from Shaun and Umar. No Sales Pressure at all!! Paid with new Member discount arranged by the "other" Jess and left the store with a plan to return for clothing next time. Spacious and modern store - top marks!! Thanks, Phil

4 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Banbury

Respuesta de GO Outdoors - Banbury

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Olivia was amazing and very helpful.

Olivia was amazing and very helpful.

3 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Banbury

Respuesta de GO Outdoors - Banbury

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

What a great experience!

We went to look for the rucksack for my son for his DofF. We were so lucky to meet a Shaun. He was very knowledgeable and extremely helpful. Shaun measured my son and adjusted the rucksack to meet my son’s needs. Shaun also gave us some tips. Thank you so much! Keep up your great work!

27 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Banbury

Respuesta de GO Outdoors - Banbury

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Shawn offered some great advice and was…

Shawn offered some great advice and was very helpful.

30 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Banbury

Respuesta de GO Outdoors - Banbury

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

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