I went in today looking for walking trousers. Sara helped me find trousers of the right length for me, that was really helpful as I didnt have my glasses. Sara also advised me on waterproofs and helpe... Ver más
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I went in today looking for walking trousers. Sara helped me find trousers of the right length for me, that was really helpful as I didnt have my glasses. Sara also advised me on waterproofs and helpe... Ver más
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We were looking for a waterproof jacket, we hadn’t been in the shop for long before we were approached by a lovely smiling, friendly member of staff asking if we needed any assistance (clearly we... Ver más
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No stock in store even though showed online. Male staff member very unhelpful. Ordered online, got as far as Evri delivery depot where the status never changed, then called to chase delivery as past d... Ver más
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We visited the store to buy a pair of walking shoes. I cannot recommend Kane enough. He was incredibly patient yet very helpful even though I was an extremely picky customer! (Why are women’s walking... Ver más
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Unit 4 The Beehive Centre, CB1 3ET, Cambridge, Reino Unido
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Was looking for a new fishing rod & reel at the Cambridge store, no one at the counter to help so ended up hunting for what I wanted, the rods were incorrectly marked up as Carp rods when infact they were Barbel rods and I ended up having to take a display reel off the shelf as there was still no staff available. I did mention this at the check out and was asked to mention it on my next visit, this could be weeks or months away. Not impressed.

Respuesta de GO Outdoors - Cambridge
At Go Outdoors in Cambridge, James, Oskar, and Alex Hils provided exceptional service that left me and my son feeling confident and grateful. Their expert advice on sea fishing, including practical tips on line systems, was delivered with impressive knowledge and teamwork. They went above and beyond, taking extra time to dismantle our rods and fit them into a travel case for easy plane travel. Their kindness and dedication made this a top-class experience—highly recommend!

Respuesta de GO Outdoors - Cambridge
We were served by Verouika. She was very helpful today in locating the things that we needed. Also, patiently answerd all our questions regarding the camping tent , mats etc..

Respuesta de GO Outdoors - Cambridge
The assistant Veronika couldn't have been more helpful in helping me choose the right air tent for my needs. It was my first time visiting Go Outdoors Cambridge branch and as a result I found the service so good that I signed up for membership.

Respuesta de GO Outdoors - Cambridge
This was my first visit to this store and I was a little disappointed at the lack of variation in some products and the fact there was no assistance in store.i would return to the store as it is nice and local to me and things might ha e improved.

Respuesta de GO Outdoors - Cambridge
I had a fantastic experience at Go Outdoors thanks to Qing, who went above and beyond to help me. He was incredibly knowledgeable about all the products and took the time to build a new bike for my child. His friendly attitude, patience, and willingness to go the extra mile made the whole process smooth and enjoyable. It’s not every day you come across such genuine and dedicated customer service. Highly recommend Go Outdoors – especially if you’re lucky enough to be served by Qing!

Respuesta de GO Outdoors - Cambridge
I was severed by Qing and he was very helpful and full of knowledge on all the products. He went that extra mile to help me.

Respuesta de GO Outdoors - Cambridge
Chris was both knowledgable and helpful when helping me to select and fit hiking boots. Excellent.

Respuesta de GO Outdoors - Cambridge
Very helpful. Ash went above and beyond to help us.

Respuesta de GO Outdoors - Cambridge
I came in with my son to buy equipment for his bronze DofE. We were helped predominantly by Ryan who was really knowledgeable and endlessly helpful. I felt very confident in the advice that we were given and feel over the moon with the kit we bought. Ryan was also brilliant at making my son feel empowered by his choices and confident in how to use everything. We really couldn’t have asked for a better experience. We will definitely return. Thank you so much.

Respuesta de GO Outdoors - Cambridge
Chris at the Cambridge store was very knowledgeable and helped me pick the perfect pair of hiking boots! Always come back here for footwear.

Respuesta de GO Outdoors - Cambridge
Veronica was very knowledgeable about the products (portable bbq)and was extremely helpful,
She was instrumental in my decision to purchase from GoOutdoors

Respuesta de GO Outdoors - Cambridge
Went to get my daughter the kit she needs for her DofE expedition. Lots of great options to choose from with really good prices. Alex did a great job.

Respuesta de GO Outdoors - Cambridge
Amazing service from Ash and Owen! Ash went above and beyond with helping me resolve a difficult query, and Owen helped me find exactly the shoes I was looking for. First Class customer service

Respuesta de GO Outdoors - Cambridge
James and Jo + the manager didn't catch his name but they were all absolutely amazing. snapped my fishing rod in a session the day before and took to them after finding my membership number and sorting the computer stuff out i walk away with a brand new rod, massive thanks to them 3

Respuesta de GO Outdoors - Cambridge
Chris over in shoes was very helpful and knowledgeable. Great experience!

Respuesta de GO Outdoors - Cambridge
On March 28th I experienced fantastic customer service at the Cambridge branch. I was buying a lot of kit for a DofE youth group and took up a lot of the GoOutdoors staff time - but Navya and Ryan were super helpful and patient with me. I will definitely be coming back for my next big DofE shop!
Thank you both

Respuesta de GO Outdoors - Cambridge
Good prices but disorganised.
Store was over cluttered and disorganised, especially the clothing section where clothes were in the wrong places making it hard to locate items as not on the correct rails and there was little space to move as rails/other products (e.g. bouldering matts) were blocking walkways.

Respuesta de GO Outdoors - Cambridge
Fantastic service from the team at the cambridge store. Nothing was to much trouble we needed Pacific items and they were straight on it and knew where everything was. Definit recommend them 100%

Respuesta de GO Outdoors - Cambridge
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