GO Outdoors - Chesterfield Opiniones 

2811
TrustScore: 5 sobre 5

4,8

The Spires Retail Park, S40 2WG Chesterfield, GB


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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Employee was rude behind the counter. We asked if we can get our student discount code (as it stated in the store students had 10% discount) and then before even looking at the discount she rudely sai... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The Sales Assistant, Richard was incredibly helpful and honest with the way he approached what we needed. He was polite and respectful, something which is sadly becoming rare in retail these da... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I went into store looking for hiking boots and quickly became very overwhelmed by the large variety. Dan gave me honest advice based on personal experience that helped narrow down my options. He went... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Just a really good shop At Chesterfield. plenty of stock, staff not hassling you. All staff very friendly. Becca on the till was very professional, helpful, so a big Thank you to bacca, a credit to... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de artículos de campamento
  2. Tienda de ropa deportiva
  3. Tienda de bicicletas
  4. Club de escalada
  5. Servicio de montar a caballo
  6. Tienda de artículos para correr

Sobre GO Outdoors - Chesterfield

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito por la empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Información de contacto

  • The Spires Retail Park, S40 2WG, Chesterfield, Reino Unido

  • 01246 932107

4,8

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(2811)

36.233 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Very friendly staff

Very friendly staff and plenty of staff available to talk to. Shop was very organised and tidy and I managed to get everything I went for.

9 de enero de 2026
Opinión espontánea
Logotipo de GO Outdoors - Chesterfield

Respuesta de GO Outdoors - Chesterfield

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Top advice and customer service from Richard

Richard helped me select some new walking boots and he was patient, helpful and absolutely no pressure - allowed me to try them on and gave advice and tips re the fit and there was no drive to make me purchase something more expensive he was more interested in me selecting the right boot for my needs. Really appreciated his time and came away with fabulous pair of new walking boots for our next adventures! Thanks Richard.

3 de enero de 2026
Opinión espontánea
Logotipo de GO Outdoors - Chesterfield

Respuesta de GO Outdoors - Chesterfield

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Berghaus walking shoe

I was served by a man named Richard, he was very helpful, kind, friendly and knowledgeable.
Was able to answer all my questions regarding my purchase which was Berghaus walking shoes. Very happy overall.

3 de enero de 2026
Opinión espontánea
Logotipo de GO Outdoors - Chesterfield

Respuesta de GO Outdoors - Chesterfield

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Was an amazing experience

Was an amazing experience, Chris showed us round a huge selection of bouldering shoes and was extremely informative. Really made the go outdoors experience perfect!

30 de diciembre de 2025
Opinión espontánea
Logotipo de GO Outdoors - Chesterfield

Respuesta de GO Outdoors - Chesterfield

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Athena made my experience great!

Athena made my experience great!
What a delightful young lady, if only I was 20 years younger I would have been asking if she was single. She's a credit to your store!

27 de diciembre de 2025
Opinión espontánea
Logotipo de GO Outdoors - Chesterfield

Respuesta de GO Outdoors - Chesterfield

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Charlie was very helpful

Charlie was very helpful. Saved a jacket for me whilst i ordered an alternative colour to compare items.

26 de diciembre de 2025
Opinión espontánea
Logotipo de GO Outdoors - Chesterfield

Respuesta de GO Outdoors - Chesterfield

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Athena - Chesterfield store

I visited the store and was served by athena who i can honestly say was amazing. She joined in with banter while I was been served and it is so nice to see a human who does talk rather than almost a robot. 2 many shops have grumpy people serving but this is different, she is a total credit to you and the Chesterfield store.

22 de diciembre de 2025
Opinión espontánea
Logotipo de GO Outdoors - Chesterfield

Respuesta de GO Outdoors - Chesterfield

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Wide-fit Meindl walking boots

Bought some Meindl walking boots at Go Outdoors whilst away in Keswick the other week. Discovered they were really too narrow when I got back home and tried them on at home for an evening. Whilst browsing in the Go Outdoors near Bramall Lane in Sheffield on Saturday I discovered there is a wide-fit Meindl boot called 'Meran'. Tried some on at the Chesterfield store today and they were ideal for my wide feet. Susie was most helpful in sorting out the exchange.

22 de diciembre de 2025
Opinión espontánea
Logotipo de GO Outdoors - Chesterfield

Respuesta de GO Outdoors - Chesterfield

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Very helpful staff

Very helpful staff. Great range of goods

22 de diciembre de 2025
Opinión espontánea
Logotipo de GO Outdoors - Chesterfield

Respuesta de GO Outdoors - Chesterfield

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Outstanding service

I purchased a Berghaus waterproof jacket a few days ago from the Chesterfield Go Outdoors. Jodey was extremely helpful in explaining the term Gortex and the overall quality of such jackets. She pointed out a variety of choices and provided outstanding service. David also offered outstanding service at the check out. He explained the Go Outdoors Members discount to us and renewed our membership. Thank you to both Jodey and David.

16 de diciembre de 2025
Opinión espontánea
Logotipo de GO Outdoors - Chesterfield

Respuesta de GO Outdoors - Chesterfield

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Mark B and Milly were both so helpful…

Mark B and Milly were both so helpful and kind - couldn’t fault service. Thank you!

15 de diciembre de 2025
Opinión espontánea
Logotipo de GO Outdoors - Chesterfield

Respuesta de GO Outdoors - Chesterfield

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

AMANDA served me

AMANDA served me. She was very patient and helpful while I choose what were the correct sizes.

15 de diciembre de 2025
Opinión espontánea
Logotipo de GO Outdoors - Chesterfield

Respuesta de GO Outdoors - Chesterfield

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Dan was mega!

Dan was brilliant, helping me with new properly fitted hiking boots. So knowledgable, kind and helpful. Nik 😊

28 de octubre de 2025
Opinión espontánea
Logotipo de GO Outdoors - Chesterfield

Respuesta de GO Outdoors - Chesterfield

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 4 estrellas sobre 5

Good choice

Good choice. Good service Helpful staff

13 de diciembre de 2025
Opinión espontánea
Logotipo de GO Outdoors - Chesterfield

Respuesta de GO Outdoors - Chesterfield

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Helpful staff for charity purchases

The staff were extremely helpful in helping me with the purchase of 10 rucksacks, 10 sleeping bags plus many other items to help homeless people after an appeal made by Pathways, the homeless charity. As a member, I was able to get a reduction of 20% across the board which helped a lot and the staff tried to get a further reduction for the charity but it seems I would have to contact the company prior to purchasing.

8 de diciembre de 2025
Opinión espontánea
Logotipo de GO Outdoors - Chesterfield

Respuesta de GO Outdoors - Chesterfield

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

The Chesterfield store is just a really…

The Chesterfield store is just a really friendly store. Molly who served us at the till was professional and polite.

6 de diciembre de 2025
Opinión espontánea
Logotipo de GO Outdoors - Chesterfield

Respuesta de GO Outdoors - Chesterfield

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great Customer Service

Richard was very helpful and knowledgeable. Nothing was too much trouble. We will enjoy our purchases

6 de diciembre de 2025
Opinión espontánea
Logotipo de GO Outdoors - Chesterfield

Respuesta de GO Outdoors - Chesterfield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Helpful staff

Was very helpful was willing to sort any problem millie

1 de noviembre de 2025
Opinión espontánea
Logotipo de GO Outdoors - Chesterfield

Respuesta de GO Outdoors - Chesterfield

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

All staff polite and helpful

The young man who helped us find sealskin socks was very polite and helpful. Explained how they worm and how to wear them. We went away knowing we had the correct thing .the young man on the checkout was also very helpful, and answered my questions re the members card

3 de diciembre de 2025
Opinión espontánea
Logotipo de GO Outdoors - Chesterfield

Respuesta de GO Outdoors - Chesterfield

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent service from Richard at the…

Excellent service from Richard at the Chesterfield store, he was very patient while I struggled to find the right pair of walking boots, he was also very knowledgeable, I highly recommend him, thanks again Richard from a very happy customer.

29 de noviembre de 2025
Opinión espontánea
Logotipo de GO Outdoors - Chesterfield

Respuesta de GO Outdoors - Chesterfield

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

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