GO Outdoors - Clydebank Opiniones 

3188
TrustScore: 5 sobre 5

4,9

79 Livingstone Street, G81 2XA Clydebank, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Go outdoors is an amazing shop, the only thing I will give them a 1 star for is this, if you place an order online and are directed to download the SHOP app... 'DO NOT DOWNLOAD IT' firstly, it doesn... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Very strange shopping experience at Go Outdoors Clydebank. Purchased a waterproof jacket and had to take it back as it was not the jacket that was described on the descriptions above the fill row of j... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I got wonderfull service today at the till from a boy called Cieren, lovley smile and even when I sort of complained about how much my bill came to, he was very nice and made the whole experience of s... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I visited GO Outdoors today looking for an e-bike for me and my young family. Fraser looked after me, and the service he provided was excellent. He was friendly, knowledgeable, and took the time to ex... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de artículos de campamento
  2. Tienda de ropa deportiva
  3. Tienda de bicicletas
  4. Club de escalada
  5. Servicio de montar a caballo
  6. Tienda de artículos para correr

Sobre GO Outdoors - Clydebank

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito por la empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Información de contacto

  • 79 Livingstone Street, G81 2XA, Clydebank, Reino Unido

  • 01414 062665

4,9

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,9

Todas las opiniones

(3188)

35.367 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent service

We had excellent service from more than one member of staff and got what we were looking for plus a couple of other items.

15 de julio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Clydebank

Respuesta de GO Outdoors - Clydebank

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Perfect Footwear

Visited today to purchase some new trainers and was served by Alan. Lovely guy and very helpful and professional trying to find some trainers for some very awkward feet. After trying on about 4 types I found the perfect pair and was advised they are cheaper than I thought as I have a membership. Bonus!
Great and simple visit made easier and one very happy customer.

Thanks again Go Outdoors

15 de julio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Clydebank

Respuesta de GO Outdoors - Clydebank

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Thanks Lee!

A huge thanks to Lee who helped us today. He was extremely helpful and went over and above with customer service. Thank you!

15 de julio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Clydebank

Respuesta de GO Outdoors - Clydebank

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Picked up my new bossnut bike from Go…

Picked up my new bossnut bike from Go outdoods today... Robbie was really helpful and knowledgeable showing me all the bikes features. Really pleased.

14 de julio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Clydebank

Respuesta de GO Outdoors - Clydebank

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

We found some amazing deals today

We found some amazing deals today! Susan, who served us at the counter, was very polite and knowledgeable. Susan made our visit amazing!

14 de julio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Clydebank

Respuesta de GO Outdoors - Clydebank

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Fast and easy.

Easy use website, used click and collect and was ready same day.

6 de julio de 2026
Logotipo de GO Outdoors - Clydebank

Respuesta de GO Outdoors - Clydebank

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Order online after stock lost in store

Order tent footprint and carpet package off website. Received quickly. But only had to buy it online because Clydebank and Coatbridge showed stock but couldn’t find the item.

6 de julio de 2026
Logotipo de GO Outdoors - Clydebank

Respuesta de GO Outdoors - Clydebank

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

I enjoy going into go outdoors and see…

I enjoy going into go outdoors and see what I can buy love it and the staff really help you

5 de julio de 2026
Logotipo de GO Outdoors - Clydebank

Respuesta de GO Outdoors - Clydebank

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great price fits well

Great price fits well

28 de junio de 2026
Logotipo de GO Outdoors - Clydebank

Respuesta de GO Outdoors - Clydebank

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

The customer service was impeccable

The customer service was impeccable, I was welcomed by Scott after asking for help with boots- very kind and patient!
Very busy and organised store, so very pleased the service so personable

12 de julio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Clydebank

Respuesta de GO Outdoors - Clydebank

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Big shout out to Chris R 🙌

Big shout out to Chris "mohawk" Ross on helping us confirm that the Berghaus Adhara 700xl was the tent for us. We are seasoned campers and were looking for a bigger tent to add to our collection for longer trips. Chris spent time with us and explained everything. Top guy with no sales pressure at all. In fact, so much so, we also came away with the Berghaus Adhara 300! Also a shout out to Chloe on the tills. Great shopping experience!

11 de julio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Clydebank

Respuesta de GO Outdoors - Clydebank

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Outstanding customer service

Ii was assisted with a girl called Sophie. Customer service was outstanding. She's a credit to go outdoors!

11 de julio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Clydebank

Respuesta de GO Outdoors - Clydebank

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Served today by Chris

Served today by Chris , great knowledge of camping set up and went with his advice.

11 de julio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Clydebank

Respuesta de GO Outdoors - Clydebank

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Fantastic service from all the staff…

Fantastic service from all the staff especially chris

11 de julio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Clydebank

Respuesta de GO Outdoors - Clydebank

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Had a pair of Merrell Goretex boots…

Had a pair of Merrell Goretex boots that had failed me on a hiking trip to Bute. Soggy wet feet were not what I expected!
I dealt with Alan in the Clydebank branch and he was so good. Such a nice man with old fashioned manners. He offered me the choice of swapping for another style/brand. I went with a straight replacement and left the shop very happy.

10 de julio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Clydebank

Respuesta de GO Outdoors - Clydebank

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Ross C was awesome

Ross C was awesome, knowledgeable,patient and a king among men of the cycling retail side.
Go outdoors have won a watch employing this chap. 10/10

8 de julio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Clydebank

Respuesta de GO Outdoors - Clydebank

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Split Tent Poles

I had some split tent poles that I noticed from my last camping trip. On visiting Go Outdoors a worker called Chris R said no problem, he can fix them by Thursday. I got a phone call at 1pm on the Thursday saying they were replaced and all connected with the others. Fantastic guy and excellent customer service. All the other staff I met were all great as well.

9 de julio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Clydebank

Respuesta de GO Outdoors - Clydebank

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 1 estrellas sobre 5

GO OUTDOORS, not the best online experience.

Still having problems online

I have tried for 5/6 Days now to purchase Men's Borg Fleece Jacket
SKU:000878134,Colour:Black, Size:L
I have a membership card, the website is not accepting that I have one, the site,
If you would prefer to speak to someone you can call us on 0330 008 1555. Automated with no facility to speak to a human being, so dissapointed with this, the shop will not get the items i want, they have assured me that the email and card are paired. NOT VERY HELPFUL.

9 de julio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Clydebank

Respuesta de GO Outdoors - Clydebank

Thank you for your review.

We are sorry to understand that you are experiencing issues with placing an order online using your membership. So our team can investigate this further for you, we have reached out to you via Trustpilot to request your contact details so we can look into this.

We look forward to your reply.

Kind regards
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Tent poles

We went in today to get some tent poles fixed and we were served by David C. He was very helpful and went above and beyond to help us out. Great customer service and very knowledgeable about the products on the shop floor. David is a credit to the store! Thanks mate!

8 de julio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Clydebank

Respuesta de GO Outdoors - Clydebank

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Served by May and Suzie

Served by May and Suzie, extremely good customer service. Thank you from Australia

8 de julio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Clydebank

Respuesta de GO Outdoors - Clydebank

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Go Outdoors Customer Care Team

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