GO Outdoors - Clydebank Opiniones 

3188
TrustScore: 5 sobre 5

4,9

79 Livingstone Street, G81 2XA Clydebank, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Go outdoors is an amazing shop, the only thing I will give them a 1 star for is this, if you place an order online and are directed to download the SHOP app... 'DO NOT DOWNLOAD IT' firstly, it doesn... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Very strange shopping experience at Go Outdoors Clydebank. Purchased a waterproof jacket and had to take it back as it was not the jacket that was described on the descriptions above the fill row of j... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I got wonderfull service today at the till from a boy called Cieren, lovley smile and even when I sort of complained about how much my bill came to, he was very nice and made the whole experience of s... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I visited GO Outdoors today looking for an e-bike for me and my young family. Fraser looked after me, and the service he provided was excellent. He was friendly, knowledgeable, and took the time to ex... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de artículos de campamento
  2. Tienda de ropa deportiva
  3. Tienda de bicicletas
  4. Club de escalada
  5. Servicio de montar a caballo
  6. Tienda de artículos para correr

Sobre GO Outdoors - Clydebank

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito por la empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Información de contacto

  • 79 Livingstone Street, G81 2XA, Clydebank, Reino Unido

  • 01414 062665

4,9

Excelente

TrustScore: 5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,9

Todas las opiniones

(3188)

35.367 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Top class service from Ciaran and colleagues at Clydebank Branch🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🏃‍♂️👏

I went to Clydebank branch to pick up a water proof Jacket and trousers. The staff were very knowledgeable and helpful. At checkout I had a " love2shop" voucher, but was unable to activate it.
Ciaran on check out checked my phone and found I had'nt logged into the vouchers security set up. He talked me through it, and I was able to make my purchases.
Ciaran, as well as all the staff on the shop floor were top class and could'nt do enough to help me.
10 out of 10 from me! Well done guys and girls!🎊👏👏👏👏🏴󠁧󠁢󠁳󠁣󠁴󠁿🏃‍♂️

7 de julio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Clydebank

Respuesta de GO Outdoors - Clydebank

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

I don't normally leave reviews

I don't normally leave reviews, but the service I received from Laurence at GO Outdoors today absolutely deserved one.

I came in looking for hiking trainers that were water-resistant, breathable, and had really good grip. Laurence listened carefully to what I needed, talked me through the different options, and never once made me feel like he was trying to rush me into a sale.

What really stood out was that after I'd tried on one pair, he took the initiative to bring over two more pairs that he thought would suit my needs even better. He wasn't asked to do that—he simply wanted to make sure I left with the right boots. One of those pairs turned out to be exactly what I was looking for, and I'm genuinely delighted with them.

Laurence was knowledgeable, patient, approachable, and clearly takes real pride in helping customers. It's becoming increasingly rare to receive service that feels so personal and genuine, and he made the whole experience enjoyable from start to finish.

People like Laurence are the reason customers come back. He's a real credit to GO Outdoors, and I sincerely hope his hard work and attitude are recognised because employees like him make a lasting impression.

Thank you again, Laurence. You turned what could have been a straightforward shopping trip into an excellent customer experience.

7 de julio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Clydebank

Respuesta de GO Outdoors - Clydebank

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

I had a fantastic experience at GO…

I had a fantastic experience at GO OUTDOORS Clydebank when purchasing a roof tent. Chris was absolutely excellent from start to finish. He was friendly, knowledgeable and took time to check the roof tent was fitted safely. I would highly recommend GO OUTDOORS for anyone looking for quality gear and outstanding service.

26 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Clydebank

Respuesta de GO Outdoors - Clydebank

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Chloe was absolutely brilliant she is…

Chloe was absolutely brilliant she is such a cheery person the only person in here serving with a smile .

4 de julio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Clydebank

Respuesta de GO Outdoors - Clydebank

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great customer service from May on the…

Great customer service from May on the Till and Suzie who helped my daughter with a pair of walking boots.

1 de julio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Clydebank

Respuesta de GO Outdoors - Clydebank

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Tent pole broke on 1st usage and Chris…

Tent pole broke on 1st usage and Chris fixed it for us .

27 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Clydebank

Respuesta de GO Outdoors - Clydebank

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent service from Chris

Excellent service from Chris. Went above and beyond to help us find what we needed. Would never have managed without his knowledge and assistance

30 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Clydebank

Respuesta de GO Outdoors - Clydebank

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Chris

Chris , (the store manager I think) was very helpful & accommodating. Super choice fun stuff to buy. I’ll be back

30 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Clydebank

Respuesta de GO Outdoors - Clydebank

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Outstanding customer service

Outstanding customer service by bike technician Ross C, great advice to help with my problem. I definitely recommend these superior products in store and trust them to do the job they are bought for.

28 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Clydebank

Respuesta de GO Outdoors - Clydebank

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Really helpful and friendly service

Ross C and Chris R were really helpful sorting out a broken tent pole for me today. Great friendly 5* service!

27 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Clydebank

Respuesta de GO Outdoors - Clydebank

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Fantastic place for tent spares.

I was in Go outdoors for barbeque spares but asked in the camping department about a spare part for my Vango spirit tent which I had not been able to get anywhere. Spoke to Chris who was very knowlegable and understood exactly what I needed and was able to find the correct part. Very pleased that the tent is now back in action. Unusual these days to get such good service.

27 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Clydebank

Respuesta de GO Outdoors - Clydebank

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 4 estrellas sobre 5

Thank you Chris and Suzie for your help

26 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Clydebank

Respuesta de GO Outdoors - Clydebank

Hi,

Thanks for taking the time to leave us a 4 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Hiking boots

I was shopping for new walking boots and Laurence was very helpful and patient. He was knowledgeable and as an experienced walker himself I trusted his opinion. Thank you Laurence

18 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Clydebank

Respuesta de GO Outdoors - Clydebank

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent place to shop

Excellent choice of clothes and other outdoor items. Very helpful staff, especially Susan who found what I wanted when I couldn't. Great value for money. Can't praise the shop and staff enough. Will be back soon for some more good bargains

25 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Clydebank

Respuesta de GO Outdoors - Clydebank

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Just a really great experience

Susan in Go Outdoors Clydebank was amazing! Had come in to pick up an online order and other bits before heading out on the West Highland Way and she was amazing at both giving me some tips, helping me with my order and just being really friendly! Could not recommend more!

25 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Clydebank

Respuesta de GO Outdoors - Clydebank

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5
Logotipo de GO Outdoors - Clydebank

Respuesta de GO Outdoors - Clydebank

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Tent choices

I was a bit undecided about which tent to buy. Chris P was great. Obviously knew his stuff and pointed me in the right direction. Great advice and one new tent purchased.

23 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Clydebank

Respuesta de GO Outdoors - Clydebank

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great experience

Great experience. I was served by Adam who helped sort out a pricing error and was friendly and capable. I like that this branch has an equestrian section.

19 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Clydebank

Respuesta de GO Outdoors - Clydebank

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful . Lovely manners

22 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Clydebank

Respuesta de GO Outdoors - Clydebank

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Valorada con 4 estrellas sobre 5

Great service from Ross C

Great service from Ross C. Patient and helpful.

21 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Clydebank

Respuesta de GO Outdoors - Clydebank

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

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