Went into the store in search of a smart watch. Shauni and Andrew worked well together to locate what I was looking for. They then talked me through what the product could do to ensure it met my re... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónRavenside Retail Park, Kingsbury, B24 9QB Erdington, GB
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Consulta las opiniones de los clientes
Amazing service from GO Outdoors Erdington! Siobhan was absolutely incredible — so kind, lovely, friendly and genuinely helpful. She took the time to listen to exactly what I needed for my camping t... Ver más
La empresa ha respondido
I was preparing to climb Killi and being a first time hiker I had to get all the gear. Noah and Millie were fantastic, really supported me to get me what I needed and advised how to layer up. Noah, in... Ver más
La empresa ha respondido
We had a really positive experience at Go Outdoors in Erdington, especially thanks to Connor. We were purchasing our first tent and had lots of questions, but Connor was incredibly helpful, pat... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de artículos de campamento
- también en la categoría
- Club de escalada
- Servicio de montar a caballo
- Tienda de artículos para correr
- Tienda de bicicletas
- Tienda de ropa deportiva
Sobre GO Outdoors - Erdington
Escrito por la empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito por la empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Información de contacto
Ravenside Retail Park, Kingsbury, B24 9QB, Erdington, Reino Unido
- 01213 123719
4,8
Excelente
3 mil opiniones
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Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Brought some new boots and a jacket…
Brought some new boots and a jacket from. Casey very professional and welcoming to the store , great team! thanks again
22 de octubre de 2026
Opinión espontánea
Respuesta de GO Outdoors - Erdington
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Very helpful staff
9 de octubre de 2026
Respuesta de GO Outdoors - Erdington
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Shauni
Shauni, gave great customer service , lovely pleasant assistant, wish they were all like this
19 de octubre de 2026
Opinión espontánea
Respuesta de GO Outdoors - Erdington
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
The staff was amazing very…
The staff was amazing very knowledgeable i had Sophie help me out from start to finish with things I didn't understand and she made me feel confident in my purchases so great team
19 de octubre de 2026
Opinión espontánea
Respuesta de GO Outdoors - Erdington
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Respuesta de GO Outdoors - Erdington
We are disappointed to learn that the fishing pole received was not fit for purpose.
In order for us to look into this further we have contacted you for further information regarding this issue. Please check your inbox for our message.
We appreciate you bringing this to our attention and look forward to providing a resolution once we have received your response.
Kind regards,
GO Outdoors Customer Care Team
Great store
Conor helped me massively with buying my camping stove, great store with helpful friendly staff
17 de octubre de 2026
Opinión espontánea
Respuesta de GO Outdoors - Erdington
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Went into the store in search of a…
Went into the store in search of a smart watch. Shauni and Andrew worked well together to locate what I was looking for. They then talked me through what the product could do to ensure it met my requirements.
Shauni and Andrew also answered all my questions thoroughly and were very professional throughout their dealings with me.
To summarise, Shauni and Andrew were a credit to Go Outdoors and I will certainly be using the store again in the future
Duncan Gore
13 de octubre de 2026
Opinión espontánea
Respuesta de GO Outdoors - Erdington
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Friendly staff
Friendly staff
Excellent customer service
I had to return a purchase
The receipt had been lost
Even so the transaction was traced and a refund was made immediately.
Thank you❣️
7 de octubre de 2026
Opinión espontánea
Respuesta de GO Outdoors - Erdington
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Great quality as usual and arrived in…
Great quality as usual and arrived in no time at all
16 de septiembre de 2026
Respuesta de GO Outdoors - Erdington
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Good customer service.
14 de septiembre de 2026
Respuesta de GO Outdoors - Erdington
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Sophie was incredible
Sophie was incredible, very knowledgeable and great customer service.
30 de septiembre de 2026
Opinión espontánea
Respuesta de GO Outdoors - Erdington
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Positive visit, really helpful staff!
We had a really positive experience at Go Outdoors in Erdington, especially thanks to Connor.
We were purchasing our first tent and had lots of questions, but Connor was incredibly helpful, patient and knowledgeable. He took the time to answer everything we asked and made the whole experience feel really easy and reassuring.
He even went above and beyond by helping us carry the tent out to the car, which we really appreciated!
A big thank you to Connor for his excellent customer service. He is a real credit to the store and made our first tent purchase a lovely experience. 😊
27 de septiembre de 2026
Opinión espontánea
Respuesta de GO Outdoors - Erdington
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
I wish there was more staff like Katie…
I wish there was more staff like Katie made my life easy and she was happy and helpful went out of her way to makesure I was happy perfect all round shes amazing
12 de septiembre de 2026
Opinión espontánea
Respuesta de GO Outdoors - Erdington
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Polite
Polite, helpful staff. Girl on the till reminded us to register for guarantee on Tilly hat.
14 de septiembre de 2026
Opinión espontánea
Respuesta de GO Outdoors - Erdington
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Excellent customer service- Andrew was…
Excellent customer service- Andrew was super helpful and found me the perfect walking boots at a competitive price
13 de septiembre de 2026
Opinión espontánea
Respuesta de GO Outdoors - Erdington
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
Great customer service
Really easy and comfortable experience trying shoes on. Supported by friendly staff of Connor and Ben and they helped the process completely.
19 de septiembre de 2026
Opinión espontánea
Respuesta de GO Outdoors - Erdington
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Casey
Casey, one of the new starters was fantastic in helping me find all I needed,she stayed with me after her shift finished and insured I was happy with my purchase. Will be back.
19 de septiembre de 2026
Opinión espontánea
Respuesta de GO Outdoors - Erdington
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
I was preparing to climb Killi and…
I was preparing to climb Killi and being a first time hiker I had to get all the gear. Noah and Millie were fantastic, really supported me to get me what I needed and advised how to layer up. Noah, in particular had the expert knowledge and was so patient in helping me buy what I needed for such a big adventure, and made sure I was comfortable as it was quite a big purchase in total. As I’m vegan and will not buy down or leather etc he took so much care to find me all the stuff I could buy looking at the material of each item. So professional, knowledgable and friendly. Thanks Noah!
13 de septiembre de 2026
Opinión espontánea
Respuesta de GO Outdoors - Erdington
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
Emma from Go outdoors Erdinton…
Emma from Go outdoors Erdinton Birmingham is an absolute credit to Go outdoors. She was knowledgeable in the query I had and solved it straight away. The store is amazing and the staff there are so nice and helpful. The staff and management at Erdinton are above and beyond. Well done to you all. Kind Regards. Mr TAA.
12 de septiembre de 2026
Opinión espontánea
Respuesta de GO Outdoors - Erdington
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Was very good service thanks to Siobhan
Was very good service thanks to Siobhan
11 de septiembre de 2026
Opinión espontánea
Respuesta de GO Outdoors - Erdington
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
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