I was preparing to climb Killi and being a first time hiker I had to get all the gear. Noah and Millie were fantastic, really supported me to get me what I needed and advised how to layer up. Noah, in... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónRavenside Retail Park, Kingsbury, B24 9QB Erdington, GB
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Consulta las opiniones de los clientes
Amazing service from GO Outdoors Erdington! Siobhan was absolutely incredible — so kind, lovely, friendly and genuinely helpful. She took the time to listen to exactly what I needed for my camping t... Ver más
La empresa ha respondido
Dont bother ordering on line wlith these i ordered some poles for my awning and was told they would be delivered in 2 days.3days later i got an email saying they cancelled my order but didnt explain w... Ver más
La empresa ha respondido
Emma from Go outdoors Erdinton Birmingham is an absolute credit to Go outdoors. She was knowledgeable in the query I had and solved it straight away. The store is amazing and the staff there are so ni... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de artículos de campamento
- Tienda de ropa deportiva
- Tienda de bicicletas
- Club de escalada
- Servicio de montar a caballo
- Tienda de artículos para correr
Sobre GO Outdoors - Erdington
Escrito por la empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito por la empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Información de contacto
Ravenside Retail Park, Kingsbury, B24 9QB, Erdington, Reino Unido
- 01213 123719
4,8
Excelente
3 mil opiniones
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Respuesta de GO Outdoors - Erdington
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Go Outdoors Customer Care Team
Excellent service from Shauni 🌟 🌟🌟🌟🌟
1 de agosto de 2026
Opinión espontánea
Respuesta de GO Outdoors - Erdington
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Shauni was an amazing help in the store…
Shauni was an amazing help in the store today. So helpful, would recommend !!
1 de agosto de 2026
Opinión espontánea
Respuesta de GO Outdoors - Erdington
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Served by Shauni today
Served by Shauni today - fantastic customer service served with a smile on her face which was great 😊
1 de agosto de 2026
Opinión espontánea
Respuesta de GO Outdoors - Erdington
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Shauni was nice and polite made it…
Shauni was nice and polite made it pleasant visit
1 de agosto de 2026
Opinión espontánea
Respuesta de GO Outdoors - Erdington
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Shauni served me today and gave a…
Shauni served me today and gave a brilliant impression on how customer servuce should be , a credit to the company and a lovely young lady !!
1 de agosto de 2026
Opinión espontánea
Respuesta de GO Outdoors - Erdington
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Go Outdoors Customer Care Team
This Go Outdoors is really well…
This Go Outdoors is really well organised and the staff are always super friendly and knowledgeable. Big thank you to Siobhan who helped me find everything I needed!
29 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Erdington
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Respuesta de GO Outdoors - Erdington
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Respuesta de GO Outdoors - Erdington
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Shauni was so helpful and friendly
Shauni was so helpful and friendly
1 de agosto de 2026
Opinión espontánea
Respuesta de GO Outdoors - Erdington
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great experience
Great experience, staff couldn’t be more helpful, tried on multiple items to get the best fit! Shauni looked after us well and ensured we were happy with the products we were buying.
1 de agosto de 2026
Opinión espontánea
Respuesta de GO Outdoors - Erdington
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Very polite
Very polite, and nice to see good customer service
Thanks Siobhan
31 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Erdington
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
Siobhan and Milly were really helpful…
Siobhan and Milly were really helpful while I was in store today
31 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Erdington
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Shiobhan great customer service
Shiobhan great customer service
31 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Erdington
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Go Outdoors Customer Care Team
Shauni was fantastic
Shauni was fantastic, really helped me out, :)
31 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Erdington
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Go Outdoors Customer Care Team
Siobhan and millie were absolutely…
Siobhan and millie were absolutely amazing at helping me purchase my equipment for reggae land! Thank you so much
31 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Erdington
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
I had a great experience at GO…
I had a great experience at GO Outdoors. The store had a wide range of outdoor clothing, camping equipment, and walking gear. Everything was well organised, and it was easy to find what I needed. The staff were friendly, knowledgeable, and happy to answer my questions. Overall, it was a pleasant shopping experience, and I would definitely visit this store again.
15 de julio de 2026
Respuesta de GO Outdoors - Erdington
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
Ravenside retail park
I visited the erdington shop in ravenside retail park. The worker Siobhan welcomed me into the shop and asked me do I need help finding the stuff what I needed to buy and she was a big credit to my visit as she stayed with me and spoke with me on what would be better in terms of stuff what I needed to purchase and made me feel at ease buying these items.
29 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Erdington
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Excellent service by Josh
The staff member Josh was absolutely brilliant. Went above and beyond to help repair my Tent poles. I can't stress enough how useful this service was. Hugely appreciated.
27 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Erdington
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Go Outdoors Customer Care Team
We had a Go outdoors in post and we…
We had a Go outdoors in post and we sore some trainers and popped in for a look and the assistant came over and couldn't be more helpful and happy to help us and we bought the trainers x2
and some bits and pieces as well. Thank you again Shauni 🤗
25 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Erdington
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
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