GO Outdoors - Gloucester Opiniones 

2403
•
TrustScore: 5 sobre 5

4,8

98 - 108 Barton Street, GL1 4DZ Gloucester, GB

•

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

We popped into the Gloucester branch to check out the cold weather clothing for our trip to Norway. Macey was super helpful and talked us through all the different layers of clothing we would need, s... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Popped into the Gloucester Go outdoors to get a new waterproof jacket. Good range on display and we were assisted by Macey who was amazing. She asked what I was looking for in a jacket and then offere... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Chloe and Ryan was amazing today. Couldn’t have helped more and theknowledge was amazing. We met Chloe in the footwear department. Thank you Chloe for your amazing help. Ryan was on the tills and h... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Alex went out of his way to assist me with a number of questions I had, offering to go check stock in the back, price match, check the weights of different backpacking items. Genuinely amazed by the p... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de artículos de campamento
  2. también en la categoría
  3. Club de escalada
  4. Servicio de montar a caballo
  5. Tienda de artículos para correr
  6. Tienda de bicicletas
  7. Tienda de ropa deportiva

Sobre GO Outdoors - Gloucester

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito por la empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Información de contacto

  • 98 - 108 Barton Street, GL1 4DZ, Gloucester, Reino Unido

  • 01452 229827

4,8

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(2403)

36.823 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

Fishing department empty

The fishing department is very bare, maybe awaiting a delivery but the last 3-4 times we have been in it's the same. The stuff they did have on the pegs had no prices at all so no idea how much anything was. It doesn't seem to be manned by anyone with any knowledge of fishing now so it's not even an easy experience getting a price check or any advice on the products available.
The Swindon Go Outdoors is 100 times better than the Gloucester which is a shame as it's a bit of a trek to get there from where we live but at least they have stock.
On the plus side the lady who served us (Kia) was lovely and really tried to engage our son into a conversation about Spiderman.

27 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Gloucester

Respuesta de GO Outdoors - Gloucester

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at gooutdoors.co.uk/customer-service

Thanks again for your time,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Excellent experience

Great customer service. Kia in Gloucester branch was extremely helpful. Now fully informed on how to get our DofE discount card & the benefits of applying for it. Thank you Kia :) Also lovely staff support in shoe department for walking shoes/boots.

27 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Gloucester

Respuesta de GO Outdoors - Gloucester

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Chad was so helpful and attentive ✨

26 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Gloucester

Respuesta de GO Outdoors - Gloucester

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Thank you Chad for helping today

Went in today to get a paddle thanks to Chad I was able to save a few quid by sorting out my membership

26 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Gloucester

Respuesta de GO Outdoors - Gloucester

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great service by Chad today

Great service by Chad today. Patient and understanding, happy to explain everything in great detail.

26 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Gloucester

Respuesta de GO Outdoors - Gloucester

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

We have recently bought a tent from…

We have recently bought a tent from this store and the team have been very helpful, the assistant manager helped us understand an inflatable tent as this is our first, and Chad helped us further at the till. Extremely knowledgeable, professional and patient. Thank you

26 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Gloucester

Respuesta de GO Outdoors - Gloucester

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

The process was very easy and…

The process was very easy and membership brought me exciting discount.

18 de junio de 2026
Logotipo de GO Outdoors - Gloucester

Respuesta de GO Outdoors - Gloucester

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Walking boots and shoes expertise

Tom was fantastic helping with advice around walking boots and shoes and socks. Shared his personal experience and advice. So patient went out of his way to help on the hottest day of the year. Alex also lovely at the till. Couldn’t ask for better service. Gives these chaps a bonus!

24 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Gloucester

Respuesta de GO Outdoors - Gloucester

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Gloucester. Great service by Alex.

As always, GoOutdoors had everything that I needed. I was served by Alex, who was really helpful in finding all the right things within the shop, in a kind and professional manner.

24 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Gloucester

Respuesta de GO Outdoors - Gloucester

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Myself and my daughter use this store…

Myself and my daughter use this store very often and regularly use the Evri postal facility within the store. The gentleman that serves us is Matt B and we have to say, he goes far and beyond to assist us, making our visit very efficient and quick. He even runs around the store looking for items we wish to purchase if we are unable to find them. It is a pleasure to use this store and he is a credit to the company. Many thanks.

22 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Gloucester

Respuesta de GO Outdoors - Gloucester

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Chad saved me money on camping chairs.

Great selection of camping chairs. I took mine to coubter where Chad told me he was sure these were on offer and checked for me resulting in me buying a second chair half price today. Excellent service. Thankyou Chad.

22 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Gloucester

Respuesta de GO Outdoors - Gloucester

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

The staff were very friend

The staff member Chad was very friendly and helpful in helping find a day sack to fit me comfortably. They also showed me where the other items I needed were.

20 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Gloucester

Respuesta de GO Outdoors - Gloucester

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Walking Boots.

I only popped in for a browse with my husband as he had some fishing bits to buy but thought I’d look at some waterproof boots for the winter. I selected a few different styles and told the assistant my size. He soon appeared with my boots to try on. Gave me honest advice about each boot, comparisons between each style and asked specific questions about what I wanted them for ie: walking the dog, hiking, climbing etc. The assistant was George. A lovely, polite well informed young man. At no time did I feel I was bothering him and at no time did I feel pressured into buying anything. I did buy a pair of Scarpa boots in the end and can’t wait to test them out.
What a great asset George is to your company and he couldn’t have been more helpful. Thank you George.

20 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Gloucester

Respuesta de GO Outdoors - Gloucester

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great service

Great service. Easy shopping.

20 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Gloucester

Respuesta de GO Outdoors - Gloucester

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Valorada con 4 estrellas sobre 5

Walking boot advice

Freddie was friendly, and gave great advice on walking boots, their care and brand recommendations:)

19 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Gloucester

Respuesta de GO Outdoors - Gloucester

Hi,
4 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Brilliant service

My partner & I had a fantastic (and funny) experience at the Gloucester store today. Went in looking for last minute camping gear & George helpfully advised us on the best products for our trip. During the process our 16 week old pup decided it was toilet time by the tents outside! To our surprise, George came to the rescue with bags for us to clean up. Outstanding service, great advice - wouldn’t go anywhere else for our outdoor gear.

Please pass on our thanks to George, he’s an asset to the store.

15 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Gloucester

Respuesta de GO Outdoors - Gloucester

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great service in the footwear department

I visited the Gloucester store today looking to buy a new pair of walking shoes. Tom, in the footwear department was really helpful. His knowledge of the ranges is excellent and matched a few pairs for me to try on based on my requirements. Nothing was too much trouble. He took the time to listen to my questions and offered some great advice.
I opted for a pair of Meindl Mondello GTX in the end.
Also, Nia on the till was really efficient and very friendly.
Yet again, a great service from the team at Gloucester.

14 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Gloucester

Respuesta de GO Outdoors - Gloucester

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Friendly helpful staff

Friendly helpful staff.
No hard sell
Good for advice.
Got everything I needed.
Got range of choice for each product.

29 de mayo de 2026
Opinión espontánea
Logotipo de GO Outdoors - Gloucester

Respuesta de GO Outdoors - Gloucester

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

The staff were really friendly and…

The staff were really friendly and helpful and made me very welcoming I will be a returning customer thank you all

6 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Gloucester

Respuesta de GO Outdoors - Gloucester

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valorada con 4 estrellas sobre 5

Friendly welcome as I entered the…

Friendly welcome as I entered the store, good range of items, got what I needed easily. At the till Kia was engaging and helpful, a credit to the company

9 de junio de 2026
Opinión espontánea
Logotipo de GO Outdoors - Gloucester

Respuesta de GO Outdoors - Gloucester

Hi,

Thanks for ticking 4 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

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