GO Outdoors - Harlow Opiniones 

2341
TrustScore: 5 sobre 5

4,8

Princes Gate Retail Park, CM20 2SU Harlow, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Staff were extremely friendly and helpful. I went in to buy some walking boots for my wife The lady who was on that section helped me out a lot. I explained what I needed the boots for and she gave... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Harlow store for Go Outdoors was great! And we had a great experience thanks to the help of an employee named Maddie, very helpful and efficient, even when we made a pricing mistake on our side, she... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I needed new hiking boots. There is a good selection of various brands. I was helped by Kris, who was very knowledgeable. After he ascertained what I actually walk / hike he recommended a specific boo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Needed to make a purchase of a new pair of walking shoes. Was assisted by a lady whose name I didn’t get I’m afraid but she was most helpful and had a great ability to interact with her customers. Alt... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de artículos de campamento
  2. Tienda de ropa deportiva
  3. Tienda de bicicletas
  4. Club de escalada
  5. Servicio de montar a caballo
  6. Tienda de artículos para correr

Sobre GO Outdoors - Harlow

Escrito por la empresa

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

Contact us via Customer Care

Go Outdoors Details

Escrito por la empresa

Members Card
The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.

Información de contacto

  • Princes Gate Retail Park, CM20 2SU, Harlow, Reino Unido

  • 01279 215817

4,8

Excelente

TrustScore: 5 sobre 5

2 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(2341)

35.808 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

We popped in to Go outdoors Harlow…

We popped in to Go outdoors Harlow after frankly a horrific visit to Halfords to buy my son his first adult bike. Paul the bike tech to his time explaining the pros of three bikes in my price range, taking time to explain to my full of questions 11 year old. While I went and paid paul took his time to explain to my son what he was doing, sharing knowledge, answering I’m guessing one to many questions and being genuinely enthusiastic about bikes and sharing my sons excitement. Did I spend too much… probably! Did my son have an amazing customer experience, yes! Would I go back and buy another bike? Yes! Especially if Paul is doing the set-up! A special mention to Leah who had a laugh and joke with me while I tried to find my membership card and to the whole team for being genuinely a cut above everyone else in the area! Thank you very much!

22 de agosto de 2026
Opinión espontánea
Logotipo de GO Outdoors - Harlow

Respuesta de GO Outdoors - Harlow

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

The beach tent and beach wind shield I…

The beach tent and beach wind shield I bought was worth the purchase + the products were reliable.

Staff at Harlow are also helpful.

8 de agosto de 2026
Logotipo de GO Outdoors - Harlow

Respuesta de GO Outdoors - Harlow

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

I was served by Dave in Go Outdoors…

I was served by Dave in Go Outdoors 18/8/26 - Dave was very very helpful, went the extra mile to explain things and ensure i was getting the best of what my intentions were for use at camping. Very useful visit and purchase.

18 de agosto de 2026
Opinión espontánea
Logotipo de GO Outdoors - Harlow

Respuesta de GO Outdoors - Harlow

Hi,

Thanks for ticking 5 stars in your review.

It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.

Thanks again for your review,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Visited Harlow store for Gas refill

Visited Harlow store for Gas refill. Customer Service Agent saw me enter with old gas cylinder and started checking if they had stock before I got to counter. Advised me how much was in old cylinder. Another agent brought out new cylinder quickly. Maddie on checkout helped me locate my old membership and renewed. Overall excellent service

18 de agosto de 2026
Opinión espontánea
Logotipo de GO Outdoors - Harlow

Respuesta de GO Outdoors - Harlow

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

The lady at the counter was really nice…

The lady at the counter was really nice and help full her name was maddie so thanks you again

18 de agosto de 2026
Opinión espontánea
Logotipo de GO Outdoors - Harlow

Respuesta de GO Outdoors - Harlow

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Maddie was excellent in the footwear…

Maddie was excellent in the footwear department. The store is similarly outstanding in its range and quality of stock. Thoroughly recommend.

16 de agosto de 2026
Opinión espontánea
Logotipo de GO Outdoors - Harlow

Respuesta de GO Outdoors - Harlow

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Ordered a fishing rod online for click…

Ordered a fishing rod online for click and collect, it was ready in 30 minutes, picked it up next day with no issues at all.

9 de agosto de 2026
Logotipo de GO Outdoors - Harlow

Respuesta de GO Outdoors - Harlow

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Amazing Experience

We visited this store earlier today, and had a great experience. Everything was reasonably priced (especially after we renewed our Go Outdoors membership!) All the staff were really helpful, especially Warren at the till. Thanks to all the staff, we are excited to use our new camping gear!

15 de agosto de 2026
Opinión espontánea
Logotipo de GO Outdoors - Harlow

Respuesta de GO Outdoors - Harlow

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

I went into Go Outdoors recently for a travel backpack

I went into Go Outdoors recently to get a backpack for travelling. The whole process was really easy. The store was well laid out and I had no trouble finding what I needed. A special mention to Lucy who was really helpful and answered all the questions I had.

15 de agosto de 2026
Opinión espontánea
Logotipo de GO Outdoors - Harlow

Respuesta de GO Outdoors - Harlow

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great professional service from Lucy

Great professional service from Lucy, they were very helpful

15 de agosto de 2026
Opinión espontánea
Logotipo de GO Outdoors - Harlow

Respuesta de GO Outdoors - Harlow

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Very helpfull staff

Very helpfull staff, lovely store and everything was well organized. Our cashier Lenny was very nice!

13 de agosto de 2026
Opinión espontánea
Logotipo de GO Outdoors - Harlow

Respuesta de GO Outdoors - Harlow

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Tamzin and Caleb were both very helpful…

Tamzin and Caleb were both very helpful to my husband and son - Tamzin on the till, and Caleb with his advice regarding fishing equipment.

11 de agosto de 2026
Opinión espontánea
Logotipo de GO Outdoors - Harlow

Respuesta de GO Outdoors - Harlow

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Firstly the staff are always helpful…

Firstly the staff are always helpful and efficient. Izzah quickly sorted out our Go card too. We bought a pair of shoes which are excellent. No hesitation to recommend and we look forward to going back. Thank you Go Outdoors.

10 de agosto de 2026
Opinión espontánea
Logotipo de GO Outdoors - Harlow

Respuesta de GO Outdoors - Harlow

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5
Logotipo de GO Outdoors - Harlow

Respuesta de GO Outdoors - Harlow

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Good customer service

Was getting quite a few items as beginning to hike. When I was at the checkout I was greeted by a lovely young lady called Izzah, who was friendly, polite and patient with me, as I had to renew my membership whilst there. Once finished she wished me luck, which was really appreciated ha ha

9 de agosto de 2026
Opinión espontánea
Logotipo de GO Outdoors - Harlow

Respuesta de GO Outdoors - Harlow

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Great Service

A very pleasant shopping experience at Go Outdoors, Harlow this morning. Dave was knowledgeable and helpful and I am pleased with the shoes I bought. Assistant on cash till was equally good, efficiently handling my membership renewal and gift card. Clearly a well-run store. Would recommend.

9 de agosto de 2026
Opinión espontánea
Logotipo de GO Outdoors - Harlow

Respuesta de GO Outdoors - Harlow

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Go outoors Harlow excellent customer service from Paul

Visited Go Outdoors Harlow to look at an electric bike. No-one was available, so an assistant radio'd for a colleague to assist. Paul came off his break to help us. He was super knowleable, professional and patient and was able to comprehensively answer all of our questions. We were extremely impressed by his customer service and would highly recommend.

8 de agosto de 2026
Opinión espontánea
Logotipo de GO Outdoors - Harlow

Respuesta de GO Outdoors - Harlow

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

I had a great experience through…

I had a great experience through customer service. Great service by Abi. She had a smile and was very helpful

1 de agosto de 2026
Opinión espontánea
Logotipo de GO Outdoors - Harlow

Respuesta de GO Outdoors - Harlow

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Easy to order on line and collect

Easy to order on line and collect

27 de julio de 2026
Logotipo de GO Outdoors - Harlow

Respuesta de GO Outdoors - Harlow

Thanks for giving us 5 stars and for taking the time to leave us your review, It's really appreciated.

Thanks again for shopping with us,
Go Outdoors Customer Care Team

Valorada con 5 estrellas sobre 5

Decent, friendly staff.

Had to return a few items my wife wasn't keen on and also to buy a tent plus some other bits.
Served by Izzah. Very polite and gave some good advice about camp kitchenware.

3 de agosto de 2026
Opinión espontánea
Logotipo de GO Outdoors - Harlow

Respuesta de GO Outdoors - Harlow

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Go Outdoors Customer Care Team

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