Confused, store offers student discount, showed the check out my student Unicard membership and still nothing on my receipt? Did the checkout just not apply it? Didn’t question in store, did... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónLeeds Road, Leeds Road Retail Park, HD1 6PF Huddersfield, England, GB
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Consulta las opiniones de los clientes
We came in to store to try and find some footwear for my teenage son, who has wide feet and sensory issues. Kim was brilliant with us, calm, patient, made appropriate suggestions based on observatio... Ver más
La empresa ha respondido
I visited the Huddersfield Leeds Road store on Friday to replace my walking sandals after they finally died towards the top of an Italian mountain the week before. Lots of help and advice from Kimberl... Ver más
La empresa ha respondido
Today, I’d have given 5* for the service in Huddersfield store as the team were helpful when our kids wanted to buy a teepee but the one they could afford was out of stock but the staff managed to fi... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de artículos de campamento
- Tienda de ropa deportiva
- Tienda de bicicletas
- Club de escalada
- Servicio de montar a caballo
- Tienda de artículos para correr
Sobre GO Outdoors - Huddersfield
Escrito por la empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito por la empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Información de contacto
Leeds Road, Leeds Road Retail Park, HD1 6PF, Huddersfield, England, Reino Unido
4,8
Excelente
532 opiniones
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Helped by Nick & Nick today for some…
Helped by Nick & Nick today for some new equipment for our Scout Group.
Both really friendly and we got the help we needed with the equipment needed with great customer service.
27 de agosto de 2026
Opinión espontánea
Respuesta de GO Outdoors - Huddersfield
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Very helpful with my last purchase
Very helpful with my last purchase. Support received was great. Highly recommended.
18 de agosto de 2026
Respuesta de GO Outdoors - Huddersfield
Thanks so much for the 5 star review.
We're pleased you got the support you needed and for taking the time to review us here.
Best wishes,
Go Outdoors Customer Care Team
Answered any questions we asked very…
Answered any questions we asked very pleasant
12 de agosto de 2026
Respuesta de GO Outdoors - Huddersfield
Hello,
Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.
Thank you for choosing to shop with us.
Kind regards,
Go Outdoors Customer Care Team
Thistle was great
Thistle was great. She helped me with my clothing choices and even spotted that the shorts we picked were missing a belt. Thanks Thistle.
17 de agosto de 2026
Opinión espontánea
Respuesta de GO Outdoors - Huddersfield
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Gillet
Iwasattened to by a young lady called Zenab,who was very friendly ,helpful and very professional.
Thankyou Zenab for service
3 de agosto de 2026
Opinión espontánea
Respuesta de GO Outdoors - Huddersfield
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Go Outdoors Customer Care Team
I was very pleased that there was a…
I was very pleased that there was a good choice of sizes in the specific items I was looking for and Holly was very helpful and efficient in providing them. A good experience all round.
19 de agosto de 2026
Opinión espontánea
Respuesta de GO Outdoors - Huddersfield
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
We came in to store to try and find…footwear
We came in to store to try and find some footwear for my teenage son, who has wide feet and sensory issues.
Kim was brilliant with us, calm, patient, made appropriate suggestions based on observations, answered our questions and no hard sell.
As a result we walked away with 2 pairs (none of us wants to go through this too frequently), one of which was the pair suggested by Kim and the other was the same brand.
18 de agosto de 2026
Opinión espontánea
Respuesta de GO Outdoors - Huddersfield
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
I visited the Huddersfield Leeds Road…
I visited the Huddersfield Leeds Road store on Friday to replace my walking sandals after they finally died towards the top of an Italian mountain the week before. Lots of help and advice from Kimberley who also went a put the box behind the till for me whilst went and I picked up another couple of things. Genuinely helpful staff, with everything I wanted in the sizes I wanted in stock. Thank you.
14 de agosto de 2026
Opinión espontánea
Respuesta de GO Outdoors - Huddersfield
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Chaise at Huddersfield was the best
16 de agosto de 2026
Opinión espontánea
Respuesta de GO Outdoors - Huddersfield
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Two happy little campers!
Today, I’d have given 5* for the service in Huddersfield store as the team were helpful when our kids wanted to buy a teepee but the one they could afford was out of stock but the staff managed to find us another one for the same price, two happy little girls! However, last week a staff member advised the nearest stockist of riding boots was Wakefield, drove to Wakefield and was advised they closed that department quite some time ago! Now I understand the difficulty with trying to stay up to date, their website wasn’t that helpful with this information either, but it was a waste of my time and fuel 😔
16 de agosto de 2026
Opinión espontánea
Respuesta de GO Outdoors - Huddersfield
Thanks for giving us 4 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Go Outdoors Customer Care Team
I managed to purchase everything that I…
I managed to purchase everything that I set off to buy and for a very decent price
8 de agosto de 2026
Respuesta de GO Outdoors - Huddersfield
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Great customer service and staff help
15 de agosto de 2026
Opinión espontánea
Respuesta de GO Outdoors - Huddersfield
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Good experience
I was able to find the product I wanted (walking sandals) and received efficient assistance on the shop floor and cheerful service at the till from Keira
15 de agosto de 2026
Opinión espontánea
Respuesta de GO Outdoors - Huddersfield
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Go Outdoors Customer Care Team
Walking shoes…
My husband & I came to purchase walking shoes. Kimberley was really helpful in guiding us to the pairs we needed for our specific uses. She was very knowledgeable and friendly with a great sense of humour. Kiera dealt with us in a courteous manner at the till. All in all a great experience
14 de agosto de 2026
Opinión espontánea
Respuesta de GO Outdoors - Huddersfield
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Boots
I had visited the store previously to look at walking boots and had come back to purchase them, unfortunately the make model I wanted was not available in my size, but kimberley advised me was to next best ones and taught me new way to do the laces up so that I have them tighter around the ankle. Thanks again. I will always check Go Outdoors for anything to do with walking etc.
14 de agosto de 2026
Opinión espontánea
Respuesta de GO Outdoors - Huddersfield
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Broad range of hiking boots at great…
Broad range of hiking boots at great prices (for members). Very knowledgeable and helpful staff. Kim on Footwear was particularly helpful when choosing boots for both myself and my husband.
13 de agosto de 2026
Opinión espontánea
Respuesta de GO Outdoors - Huddersfield
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
I would like to reccomend Jake for his…
I would like to reccomend Jake for his excellent customer service when I visited you Huddersfield Leeds road store.
He was polite, helpful and went above and beyond to help me find everything that I needed to purchase for our camping trip. Thank you
10 de agosto de 2026
Opinión espontánea
Respuesta de GO Outdoors - Huddersfield
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Respuesta de GO Outdoors - Huddersfield
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Go Outdoors Customer Care Team
Lovely customer service
A visit to the store at Huddersfield is always a pleasure.On our last visit we had a lot of assistance from Maggie.Her friendly and approachable manner is a credit to the store.Great customer service!
6 de agosto de 2026
Opinión espontánea
Respuesta de GO Outdoors - Huddersfield
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Go Outdoors Customer Care Team
I went shopping at Go Outdoors in…
I went shopping at Go Outdoors in Huddersfield for the first time, and the shop is amazing. The young cashier, Keira, was super polite and gave great customer service. I'll definitely be shopping there again.
8 de agosto de 2026
Opinión espontánea
Respuesta de GO Outdoors - Huddersfield
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Go Outdoors Customer Care Team
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