Went into Huddersfield go outdoors needing a decent pair of hiking boots with no knowledge about hiking whatsoever. Jacob was the most helpful employee I’ve ever met, he knows everything there is to k... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónLeeds Road, Leeds Road Retail Park, HD1 6PF Huddersfield, England, GB
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Consulta las opiniones de los clientes
Visited for walking shoes. Very nice experience Maggie on footwear very helpful and found what I asked for in a timely manner (unlike Horbury store) Paying for the shoes Karen gave me a new membe... Ver más
La empresa ha respondido
Bought some new Boots & socks North Ridge & waterproof! Fabulously light and paired with Peter Storm walking socks 👍👍👍 Great value and great Service from the Staff including Karen on the checkout... Ver más
La empresa ha respondido
Confused, store offers student discount, showed the check out my student Unicard membership and still nothing on my receipt? Did the checkout just not apply it? Didn’t question in store, did... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de artículos de campamento
- Tienda de ropa deportiva
- Tienda de bicicletas
- Club de escalada
- Servicio de montar a caballo
- Tienda de artículos para correr
Sobre GO Outdoors - Huddersfield
Escrito por la empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito por la empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Información de contacto
Leeds Road, Leeds Road Retail Park, HD1 6PF, Huddersfield, England, Reino Unido
4,8
Excelente
548 opiniones
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Great service
Great service. Jacob was really friendly, approachable and knowledgeable
3 de agosto de 2026
Opinión espontánea
Respuesta de GO Outdoors - Huddersfield
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Respuesta de GO Outdoors - Huddersfield
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Go Outdoors Customer Care Team
Pleasant, friendly service
We were served in the Huddersfield store by Zahra,She was very helpful and patient. After trying on about 10 different pairs of trainers, which she had to keep going into the back for, her smile never faltered, overall a very pleasant experience
5 de agosto de 2026
Opinión espontánea
Respuesta de GO Outdoors - Huddersfield
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Go Outdoors Customer Care Team
I went to the store to purchase some waterproof trousers for a college group.
I went to the store to purchase some items for a college group following an email with the online sales team.
Nick and Maggie were great, they took their time to deal with a difficult order. 5* customer service
4 de agosto de 2026
Opinión espontánea
Respuesta de GO Outdoors - Huddersfield
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Go Outdoors Customer Care Team
Greats advice on footwear
Went into Huddersfield Go Outdoors today looking for a new pair of walking boots. Was attended to by Kimberley and Mia.
I was made to feel like a valued customer by both members of staff, and Kimberly in particular spent a long time ensuring I had the correct shoe and fit, and also advised on insoles.
1 de agosto de 2026
Opinión espontánea
Respuesta de GO Outdoors - Huddersfield
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Great experience in store
Great experience in store. Stuart and Jacob were extremely helpful. They went above and beyond to assist us with the purchase of a gas bbq. They demonstrated which type of gas and which regulator we needed. Thank you guys. Rebecca on the till was lovely too.
31 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Huddersfield
Hi,
We're really pleased to see that you gave us 5 stars here. Feedback on how to improve is important but it's also nice to see full marks.
Thanks again,
Go Outdoors Customer Care Team
Great customer experience
They have great customer service and the staff are very friendly and helpful.
24 de julio de 2026
Respuesta de GO Outdoors - Huddersfield
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Zenab was very helpful while I was…
Zenab was very helpful while I was choosing walking boots. Good and friendly service
30 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Huddersfield
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Confused
Confused, store offers student discount, showed the check out my student Unicard membership and still nothing on my receipt?
Did the checkout just not apply it?
Didn’t question in store, didn’t look at receipt properly until home.
Be nice to know for next time, disappointing though if it was an error at checkout cost me over £10 in discount 🙁
29 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Huddersfield
Hi,
Thanks for taking the time to leave us a 4 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
Good shop,good staff,knowledgable when…
Good shop,good staff,knowledgable when we had a query,And closer to us than the thornhill store...
28 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Huddersfield
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Go Outdoors Customer Care Team
Not to be missed
Great store. Friendly and helpful staff. Everything (and more) that I wanted was in stock. Maggie, on the till, was a big help at check out.
28 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Huddersfield
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Good dealing with Go Outdoors
Good dealing with Go Outdoors, website easy to use, ordering easy and they kept me up to date with my order. what I bought I wasreally pleased with.
20 de julio de 2026
Respuesta de GO Outdoors - Huddersfield
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Good advice on boots
I was served by Kimberley, while trying to find a good pair of walking boots for my son.
She was very helpful, and we found the perfect boots for his shape and size of foot
25 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Huddersfield
Hi,
Thank you so much for the positive review.
We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.
All the best
Go Outdoors Customer Care Team
I was served by Kimberley at the…
I was served by Kimberley at the Huddersfield store at Leeds Road retail park. I was looking for a good pair of foot wear to do the 40 mile walk, from Keswick to Barrow, in the Lake District in Cumbria. After being very patient and informative, she managed to get me a pair of hocker style trainers. They did the job for me. They were very comfortable, and I managed to complete the walk in just over 10 hours.
Thank you Kimberley, you were great.
17 de abril de 2026
Opinión espontánea
Respuesta de GO Outdoors - Huddersfield
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Excellent service given by the staff
13 de julio de 2026
Respuesta de GO Outdoors - Huddersfield
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Go Outdoors Customer Care Team
Kimberley served with patience and was…
Kimberley served with patience and was very informative having lots of knoledge around walkimg trekking boots. She provided examplary customer service both me and my wife
.thank you Kimberley
25 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Huddersfield
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Go Outdoors Customer Care Team
Really helpful staff.
18 de julio de 2026
Respuesta de GO Outdoors - Huddersfield
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
I had Kim from footwear helping me…
I had Kim from footwear helping me today taking the plunge on buying new boots after 18 years with my old Brasher boots! Really helpful lady and told me how to get another 10% off my sale. Great experience and would recommend. Thanks Kim ☺️
24 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Huddersfield
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Kimberley was really helpful and a…
Kimberley was really helpful and a friendly person to guide me on what boots to get thanks 😊
20 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Huddersfield
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Exceptional service with a smile
Exceptional service with a smile. Thanks Maggie in footware
21 de julio de 2026
Opinión espontánea
Respuesta de GO Outdoors - Huddersfield
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
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