Went into Huddersfield go outdoors needing a decent pair of hiking boots with no knowledge about hiking whatsoever. Jacob was the most helpful employee I’ve ever met, he knows everything there is to k... Ver más
La empresa ha respondido
Leeds Road, Leeds Road Retail Park, HD1 6PF Huddersfield, England, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Went into Huddersfield go outdoors needing a decent pair of hiking boots with no knowledge about hiking whatsoever. Jacob was the most helpful employee I’ve ever met, he knows everything there is to k... Ver más
La empresa ha respondido
Confused, store offers student discount, showed the check out my student Unicard membership and still nothing on my receipt? Did the checkout just not apply it? Didn’t question in store, did... Ver más
La empresa ha respondido
The security devices in the coats are a bit of a nightmare when trying them on! Joke was really helpful with my choice of trainers. Abigail on the till was really chatty and friendly
La empresa ha respondido
Met a gent, Nick H, to seek a special piece of rainwear. He was extremely helpful and guided me to getting the right item, even though it was not stocked in their shops at that size. Outstanding servi... Ver más
La empresa ha respondido
Escrito por la empresa
Escrito por la empresa

Leeds Road, Leeds Road Retail Park, HD1 6PF, Huddersfield, England, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Thistle (staff member) was great. She was very knowledgeable about the products and was able to offer multiple choices based on my needs. She was also able to help me lace the walking boots properly in order to better support my ankles and feet inc showing alternative ways to lace shoulder any problems arise. She was very polite and attentive to my needs. Overall a very positive experience, would highly recommend

Respuesta de GO Outdoors - Huddersfield
After initially struggling to get my membership to work for online shopping, I found it difficult to speak to customer support, but when I did the problem was sorted straightaway and the discount on line was great, it was also delivered early

Respuesta de GO Outdoors - Huddersfield
Stuart was such a big help tonight. Thank you

Respuesta de GO Outdoors - Huddersfield
Fantastic people (Michael and Jacob) - full recommend lithe place and customer service.

Respuesta de GO Outdoors - Huddersfield
Very friendly both the greeting and helpful when questioning where items were on displayed Rebecca looked after fitting and fetched different sizes Maggie was here friendly and helpful as greeted with smile highly recommend this store

Respuesta de GO Outdoors - Huddersfield
Jake was extremely helpful and attentive. Customer service 💯 % helping me choose the right tent, sleeping bag, pillow, sleeping mat. Thank you. What?

Respuesta de GO Outdoors - Huddersfield
Sophie on footwear gave us good advice and Maggie on the till explained the go outdoors card. Good customer service.

Respuesta de GO Outdoors - Huddersfield
From ordering to collection very quick and easy staff very friendly and efficient would certainly collect from Huddersfield retail park again

Respuesta de GO Outdoors - Huddersfield
Kimberley went above and beyond when I came to purchase some new hiking boots. She gave constructive advice and was very knowledgeable. Would definitely recommend!

Respuesta de GO Outdoors - Huddersfield
Nick was extremely helpful, making the experience of buying the right tent far less daunting. His knowledge and expertise guided us to make the right choice for us. Other team members were also very professional and keen to help. Excellent customer service from everyone involved, including Maggie on the till

Respuesta de GO Outdoors - Huddersfield
To cut a long story short, the OEX 3-part walking poles I had for my birthday proved a real challenge to put together into any form that was useful. This wasn’t just for myself but for several members of my family and for Google!
The staff at the Huddersfield branch could not have been more helpful. The lady on the tills who I approached to start with (what a welcoming smile, it makes the world of difference), to the guy who patiently tried to work it out for me and finally to Jake who added the expertise. You made it look so easy in the end. Thankyou all. You were superb!
Just a thought. Jake, why don’t you put a video together for you tube? It can’t be just me who struggled. You explain the process very well.

Respuesta de GO Outdoors - Huddersfield
I was served by Zenab and Thistle, both were absolutely brilliant! Very helpful, knowledgeable, polite and friendly.

Respuesta de GO Outdoors - Huddersfield
I went looking to try some walking shoes and was met by Maggie, she was very polite and helpful. I asked to try some size 9 1/2, and Maggie brought all that was in stock. Unfortunately they did not fit so I chose some size 10s. Maggie was again very helpful. I ended up buying a pair.

Respuesta de GO Outdoors - Huddersfield
I was served by Kimberley at approx. 16:45 on 12/May/2016.
She was knowledgeable, friendly and helpful. I bought a pair Merrell hiking shoes and they’re great. However, the primary reason I went in was to sort out a problem with a hiking pole/stick. Kimberley pointed out there were some tighteners on the side which I hadn’t noticed. I felt so embarrassed, but at least I got it sorted. Thanks for great service.

Respuesta de GO Outdoors - Huddersfield
Visited the store to purchase some walking boots. Kimberley was great with recommending some really comfortable boots and informed me of the discounts available. I was really impressed with the service and would recommend others to visit the store if they are looking for their first pair.
Only feedback I have, is there was only 1 member of staff on the boots section, and with it being a busy weekend, I was waiting a while to get someone’s attention.

Respuesta de GO Outdoors - Huddersfield
Becca and Abigail in particular,at Huddersfield branch, very helpful sorting my query and ensuring that I got the appropriate items.

Respuesta de GO Outdoors - Huddersfield
Stuart took time to show me round a product and then helped with price match and was really friendly and helpful. Personal service that made me buy in store and not online

Respuesta de GO Outdoors - Huddersfield
Great service by Kimberley. Spent time and offered various suggestions to make sure we got the right walking boots.

Respuesta de GO Outdoors - Huddersfield
The staff at the till were extremely helpful and sorted out my query quickly. It was my first visit and certainly won't be my last.

Respuesta de GO Outdoors - Huddersfield
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.