I had a really great experience with Sean Luc. He was extremely helpful and patient when helping me choose the best bag for college. He took the time to understand what I needed and gave me some reall... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónAcademy Street 3-9, IV1 1JN Inverness, Scotland, GB
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Consulta las opiniones de los clientes
Served today by Makala who was very helpful, friendly & efficient, she took time to advise me as I was having problems placing an online order. She also located some of the items in store, which reduc... Ver más
La empresa ha respondido
Tremendous shop assistant Very knowledgeable and patient as I suffer with bad hearing, I really appreciated the girls kind and attentive nature. As I was undecided the the lovely girl asked if I wis... Ver más
La empresa ha respondido
I needed a new pair of hiking shoes and Alison was great at directing me to the various options. She was really patient while I tried a few different ones until I found just the right fit. She was gre... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de artículos de campamento
- Tienda de ropa deportiva
- Tienda de bicicletas
- Club de escalada
- Servicio de montar a caballo
- Tienda de artículos para correr
Sobre GO Outdoors - Inverness (Express)
Escrito por la empresa
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
Contact us via Customer Care
Go Outdoors Details
Escrito por la empresa
- Members Card
- The GO Outdoors Members Card costs £5 and lasts 12 months offering great discounts across thousands of products.
Información de contacto
Academy Street 3-9, IV1 1JN, Inverness, Scotland, Reino Unido
4,9
Excelente
593 opiniones
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What can I say apart from the service…
What can I say apart from the service provided by Alison was outstanding and she is a credit to Go Outdoors. She made us feel welcome and the help and advice she gave my wife who has a broken collarbone was above and beyond the call of duty. We will be back.
2 de septiembre de 2026
Opinión espontánea
Respuesta de GO Outdoors - Inverness (Express)
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Warm welcome from Makala made a real…
Warm welcome from Makala made a real différence
31 de agosto de 2026
Opinión espontánea
Respuesta de GO Outdoors - Inverness (Express)
Hi,
Thanks for taking the time to leave us a 5 star review. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Go Outdoors Customer Care Team
I was able to find last minute…
I was able to find last minute waterproof hiking shoes before going on a hike with my besties in the rain. Harry was super helpful, thank you!
29 de agosto de 2026
Opinión espontánea
Respuesta de GO Outdoors - Inverness (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Great experience shopping today for…
Great experience shopping today for some waterproof hiking shoes. Jean Luc was super helpful
29 de agosto de 2026
Opinión espontánea
Respuesta de GO Outdoors - Inverness (Express)
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Go Outdoors Customer Care Team
Incredibly helpful Alison
Incredibly helpful Alison! I found a dreamed fleece for my love. Thank you
17 de agosto de 2026
Opinión espontánea
Respuesta de GO Outdoors - Inverness (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Alison
Alison, was super helpful when getting my dad shoes. She was also very friendly and approachable.
28 de agosto de 2026
Opinión espontánea
Respuesta de GO Outdoors - Inverness (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
New walking boots
My wife was looking for new walking boots and Harry helped by going through all the brands and provided detailed recommendations with useful tips and advice on maintaining the condition of the boot materials, as well as being friendly and welcoming.
24 de agosto de 2026
Opinión espontánea
Respuesta de GO Outdoors - Inverness (Express)
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Excellent mountain gear and equipment at a very reasonable price. …
Excellent mountain gear and equipment as well as good quality and price. Got the membership so I made a good saving.
Alison gave me a hand comparing jackets. Thanks.
24 de agosto de 2026
Opinión espontánea
Respuesta de GO Outdoors - Inverness (Express)
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Go Outdoors Customer Care Team
Popped in while visiting
Popped in while visiting. Makala was super helpful and friendly. Nothing was a problem. We need more people like Makala in retail jobs. The epitome of customer service. Hang on to Makala.
23 de agosto de 2026
Opinión espontánea
Respuesta de GO Outdoors - Inverness (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Great service
Great service great price. Isla the assistant who helped me was excellent she went above and beyond to help me. Will most definitely use Go Outdoors more often now
20 de agosto de 2026
Opinión espontánea
Respuesta de GO Outdoors - Inverness (Express)
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Go Outdoors Customer Care Team
Dawn is 5 Stars
Dawn was great! Super sweet and amazingly helpful even though we didn't know what size we were or what kind of boots to get and she had to run upstairs for us a dozen times. Thank you, Dawn for being so kind to a couple of clueless Americans on our vacation.
20 de agosto de 2026
Opinión espontánea
Respuesta de GO Outdoors - Inverness (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Best outdoors shop in town
Great location right outside the train station with amazing staff! Chris is the man, went the extra mile to get me on the trail. Couldn’t recommend a better shop for your outdoor needs and wants!
19 de agosto de 2026
Opinión espontánea
Respuesta de GO Outdoors - Inverness (Express)
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Go Outdoors Customer Care Team
Very nice team in Inverness!
Dawn and the team were very nice today! We bought a mantel and shoes to go ti the highlands!
We will come back!
Monica
19 de agosto de 2026
Opinión espontánea
Respuesta de GO Outdoors - Inverness (Express)
Hello,
Feedback is always important to us and we very much appreciate you leaving a review and giving us 5 stars.
Thank you for choosing to shop with us.
Kind regards,
Go Outdoors Customer Care Team
Attentive staff
Really good service from Alison, she was very helpful and attentive.
18 de agosto de 2026
Opinión espontánea
Respuesta de GO Outdoors - Inverness (Express)
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Go Outdoors Customer Care Team
Popped in to buy a sleeping mat to…
Popped in to buy a sleeping mat to which i had forgotten before my camping trip! Alison was 10/10 helpful and found me one within my budget but very comfortable!
Service was incredibly friendly!
17 de agosto de 2026
Opinión espontánea
Respuesta de GO Outdoors - Inverness (Express)
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Go Outdoors Customer Care Team
Well equipped shop for everything…
Well equipped shop for everything hiking/camping with friendly staff
16 de agosto de 2026
Opinión espontánea
Respuesta de GO Outdoors - Inverness (Express)
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Go Outdoors Customer Care Team
Isla helped a lot
Isla helped a lot - thanks for the grest Service!
15 de agosto de 2026
Opinión espontánea
Respuesta de GO Outdoors - Inverness (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
Makala was very helpful and…
Makala was very helpful and knowledgeable.
12 de agosto de 2026
Opinión espontánea
Respuesta de GO Outdoors - Inverness (Express)
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Go Outdoors Customer Care Team
Staff was great
Staff was great. We were at Inverness store. Makala served us on two occasions and was helpful and most importantly knowledgeable about the products. As a diabetic I am careful with my feet and blood flow and she was able to direct me to the correct socks. When there was not any on the wall she went out of her way to find additional pairs. Great experience. Wish we had the store and Makala in Melbourne Australia
13 de agosto de 2026
Opinión espontánea
Respuesta de GO Outdoors - Inverness (Express)
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Go Outdoors Customer Care Team
Respuesta de GO Outdoors - Inverness (Express)
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Go Outdoors Customer Care Team
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